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Crowne Plaza Hotel Dallas Downtown

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Traveller (287)
Room & Suite (292)
Dining (38)
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Overview
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“west end”(55 reviews)
“walking distance”(55 reviews)
“jfk museum”(27 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,425)
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281 - 285 of 1,345 reviews
Reviewed 15 November 2016

room was clean and adequate. I am always nervous about hotels that have too perfumey of a smell, like they are trying to hide something (which this place did!). Not sure that I would stay in this area of town again. Plenty of upscale restaurants...More

Thank Tom W
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 16 November 2016

Dear Tom W, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We are glad you found our property clean and adequate and are very sorry that you felt we were hiding something. We are also very...More

Reviewed 14 November 2016 via mobile

This hotel was the hardest by far to review!! Because they deserve 5 stars perfect staff,beautiful rooms,a total pleasure to stay there. Unfortunately the area is terrible !!!! We spent a fortune in cabs as you can't simply get from A to B without feeling...More

Thank Neil S
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 16 November 2016

Dear Neil S, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are so sorry that those less fortunate in the Downtown Dallas Area impacted your stay so much. We are glad...More

Reviewed 14 November 2016 via mobile

Apparently a Club Room no longer means you'll have access to a separate Club Check In, Club Lounge and the other usual frills. If you've stayed at a Holiday Inn and/or a Crowne Plaza Hotel in Asia or the Pacific you'll be very dissapointed with...More

Thank DanielOUTexploring
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 16 November 2016

Dear DanielOUTexploring, Thank you for sharing your opinions.

Reviewed 11 November 2016

I liked the hotel itself. Location was great, and the staff are wonderful. But be warned about their complimentary breakfast for IHG Rewards members. I tried to take the breakfast to my room - and they wouldn't let me. When I'm on business, I always...More

Thank bcarver321
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 12 November 2016

Dear bcarver321, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing you opinions. We appreciate the feedback and are sorry if you do not agree with our policies concerning our buffet. Though complimentary for some rewards club members, the...More

Reviewed 9 November 2016 via mobile

Hotel has a great location! Right on the dart line, great restaurants close by. But wow, it is DATED! It looks like it hasn't been updated since the 70s. Very dark, low ceilings, not nice at all. Squeaky plumbing, loud air conditioner humming, old carpet....More

Thank Laura G
Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 11 November 2016

Dear Laura G, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinions. We appreciate the feedback and are so sorry that you did not enjoy your stay with us. Thank you again for staying with us. Sincerely,...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$95 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$95 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (287)
Room & Suite (292)
Dining (38)
Pool & Beach (28)
Amenities (42)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Beth B
4 June 2018|
AnswerShow all 4 answers
Response from doctall41 | Reviewed this property |
Yes, Their free shuttle would take you to AAC
0
Votes
Jen S
21 April 2018|
AnswerShow all 5 answers
Response from Ross M | Reviewed this property |
Yes, there is an iron. No idea. On the pool towels. This hotel is a dump. I would avoid it.
4
Votes
Room Tips
"Ask for a room on a high floor"
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"I was next to the Coke machine but did not hear it."
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"The entire hotel desperately needs to be renovated! No room is a good room!"
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"Choose a good room by staying somewhere else"
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