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07/05/2017 08/05/2017
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (232)
    Room & Suite (141)
    Dining (30)
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    Overview

    • Excellent33%
    • Very good23%
    • Average21%
    • Poor10%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 3 weeks ago

    Overall, everything was OK. Of course, everyone always points out the bad things and I will be no different. There was an issue for me: When you wake up the next morning and get your business clothes out to press them, you really want the...More

    Helpful?
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown

    Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown

    Reviewed 3 weeks ago via mobile

    Upon my first day here, I experienced all of the staff hospitality & willingness to assit me in all questions , inquiries etc . I went into the Bar & the bartender Tia Tompkins was very attentive & polite to me & the other groups...More

    Helpful?
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown

    Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown

    Reviewed 3 weeks ago via mobile

    This is a great hotel. My husband and I stayed on a Friday night. Check in was quick and easy and Holly from the front desk was lovely. She informed us about all the amenities this excellent hotel had to offer. She also made sure...More

    Helpful?1  
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown

    Dear lexGoree, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown

    Reviewed 4 weeks ago via mobile

    I recognize this is an older hotel in an urban area. Because the staff at the front desk, restaurant, valet, room service, and parking area was so friendly and welcoming, I was willing to look past the following items: The beds being double beds My...More

    Helpful?1  
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown

    Dear AJ H, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and are so sorry about all of room and breakfast issues you experienced. As for the owner, what can we say?...More

    Reviewed 4 weeks ago

    Older hotel, nice staff, accommodations were adequate, didn't spend much time in room. Great location for walking to downtown activities. Close to restaurants, parks, historical sites, convention center. I would go back.

    Helpful?
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown

    Dear Meerk, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Director of Front Office Operations Crowne Plaza Dallas Downtown

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$113 - US$232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    Photos
    Traveller (232)
    Room & Suite (141)
    Dining (30)
    Pool & Beach (22)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Nearby Attractions
    The Sixth Floor Museum/Texas School Book Depository
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    Questions & AnswersAsk a question
    DinaTRochester
    Do u provide shuttle service to love field and Dfw? If yes, is there a charge?
    30 March 2017|
    Answer Show all 7 answers
    Response from 548suzy1 | Reviewed this property |
    The hotel does not provide shuttle to the airport but the concierge will book you a taxi.
    0
    Votes
    bethannez
    How much is overnight parking?
    4 February 2017|
    Answer Show all 3 answers
    Response from Brian A | Property representative |
    $16.00 per night.
    0
    Votes
    bethannez
    How much is overnight parking?
    4 February 2017|
    Answer Show all 2 answers
    Response from RoseAnneJensen | Reviewed this property |
    The cost for overnight parking was $16.00
    1
    Vote
    Room Tips
    "Hope you do not get room like our one"
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    "Upper levels to look out further."
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    "Stay away."
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    "Choose quieter floors higher up."
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