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Crowne Plaza Hotel Dallas Downtown

1,364 reviews
#130 of 212 Hotels in Dallas
Traveller (268)
Room & Suite (162)
Dining (32)
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“west end”(49 reviews)
“walking distance”(54 reviews)
“jfk museum”(26 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Airport Transportation
3.5 Star Hotel
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4 Mar5 Mar
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Reviews (1,364)Write a Review
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All reviewswest endwalking distancejfk museumfloor museumrooftop poolan older hotelamerican airlines centershuttledartmemorialconcerteventmeeting
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1 - 5 of 1,287 reviews
Reviewed 2 days ago

We enjoyed our stay in this hotel. We liked the fact that it in downtown and we got a good rate. They were very accommodating, and gave us a room with microwave and refrigerator when we requested one. We slept great on the beds. We...More

Thank jeremyvs2013
Hotel's Favourite
Reviewed 23 August 2017 via mobile

just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.

1  Thank fabfemale40
Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017

I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review. Best, Michael Renner, Front Desk Manager

Reviewed 3 days ago

Most notably, the service here was among the best at any hotel I've stayed with. Danica at the front desk was especially friendly and helpful, and made my check-in process very swift and easy! I was impressed by how naturally she went above and beyond...More

Thank NGC1705
Reviewed 4 days ago via mobile

Staff on the front desk helpful and professional but everything else about this hotel was just a bit odd. The valet guys not in a uniform hanging around on their phones at the entrance. The dead dusty flowers in the vase in the lobby. The...More

Thank Jen S
Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 days ago

Jen, I'm glad that our staff took care of you -- I'll make sure to pass the compliments along to our front desk and to Randy. That being said, it's disappointing that your stay could have been improved. If you ever need anything at the...More

Reviewed 1 week ago

My stay at the Crowne Plaza Dallas Downtown Area has been great. The staff are professional and very respectful. Also they are very helpful and nice. The Management make you feel at home and welcome. I've told all my friends and family as well as...More

Thank nhardy336
Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 days ago

We're always happy to make your experience a wonderful one! We appreciate your kind words. We will absolutely keep up the good work! Best, Michael Renner

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Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$113 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
US$113 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (268)
Room & Suite (162)
Dining (32)
Pool & Beach (26)
Business Centre & Event Rooms (11)
Amenities (8)
Questions & Answers
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28 November 2017|
AnswerShow all 3 answers
Response from vajoefisher | Reviewed this property |
You should be able to unless you booked it through orbitiz, expedia as a flight/hotel package. Call them directly and ask them.
Lorrie W
30 September 2017|
AnswerShow all 11 answers
Response from rhiannadow4 | Reviewed this property |
No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
Room Tips
"We stayed in 17 th floor everything was fine"
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"Choose the east side."
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"Speak to Alexander"
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"Try different lodging"
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