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Crowne Plaza Hotel Dallas Downtown

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Traveller (287)
Room & Suite (308)
Dining (42)
Ratings and reviews
#131 of 213 Hotels in Dallas
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“west end”(56 reviews)
“walking distance”(57 reviews)
“jfk museum”(27 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities...
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Location and contact
1015 Elm St, Dallas, TX 75202-3126
8.4 km to Love Field
141 restaurants are within a 0.5 km radius
0.5 km from The Sixth Floor Museum at Dealey Plaza
View nearby attractions and restaurants
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Reviews (1,442)
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1,360 results
Traveller rating
454
299
282
159
166
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454
299
282
159
166
Show reviews that mention
All reviewswest endwalking distancejfk museumfloor museumrooftop poolan older hotelamerican airlines centershuttledartmeetingconcert
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1 - 5 of 1,360 reviews
Reviewed 2 days ago

This was my first time traveling to Dallas with my husband and we decided to stay at the Crowne Plaza Dallas. It was a great choice! The staff was fantastic, the room was immaculate, and the atmosphere was so welcoming! Great location too! The FOM...More

Thank markaziji
Hotel's Favourite
Reviewed 3 weeks ago

Stayed 3 nights in a recently renovated room on 11th floor. This hotel is in walking distance of the sight I wanted to visit and the have daily shuttle service to NorthPark if you want to shop. There are many good cafes and restaurants on...More

Thank Mookait
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 weeks ago

Thanks for the wonderful rating, Mookait! I'm so glad you enjoyed your stay in our newly renovated room. It's great to know our team was friendly and helpful as well. Hope to welcome you back if you ever need anything place in Dallas in the...More

Reviewed 5 days ago

I travel often for business and find myself staying at hotels that cater to convention centers. The Crowne Plaza Dallas is one of my favorite convention center hotels. The location is fantastic - literally walking distance to the Convention Center. There are a ton of...More

Thank sdawson2018
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 days ago

It's reviews like these that really make my day! I'm so glad you've enjoyed your stays with us while on your business trips. We're proud to make sure you have everything you need for a comfortable stay. Thanks for the kind words, and we'll look...More

Reviewed 1 week ago via mobile

This is my second time staying at this hotel and honestly, I thought that the second time around it would’ve gotten better. I’m not sure how, but I think the second time around the hotel actually managed to get worse. Now I’m usually not one...More

1  Thank gamalalexander
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 6 days ago

Gamal, I responded to your other review, but I wanted to respond here as well. We always do our best to provide an excellent, affordable stay here in the heart of downtown Dallas, but I'm sorry to hear that your time with us could have...More

Reviewed 1 week ago

Amazing hotell! Clean and great location! Gym and pool with a nice view and great wifi! Recommend! Friendly staff and very polite. Would stay here again! Used roomservice that also was great and pretty cheapMore

Thank rickardwinner91
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 6 days ago

I'm so glad you had an all around excellent stay with us! It's great that you appreciated our location, amenities, and customer service. And we're proud to provide a comfortable stay here in the heart of downtown Dallas for an affordable price. Thanks for choosing...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$93 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$93 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (287)
Room & Suite (308)
Dining (42)
Pool & Beach (30)
Amenities (42)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
Beth B
4 June 2018|
AnswerShow all 4 answers
Response from doctall41 | Reviewed this property |
Yes, Their free shuttle would take you to AAC
0
Votes
Jen S
21 April 2018|
AnswerShow all 5 answers
Response from Ross M | Reviewed this property |
Yes, there is an iron. No idea. On the pool towels. This hotel is a dump. I would avoid it.
4
Votes
Room Tips
"Nice view at higher levels"
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"Ask for a room on a high floor"
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"I was next to the Coke machine but did not hear it."
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"The entire hotel desperately needs to be renovated! No room is a good room!"
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