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Hilton Dallas Lincoln Centre

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Hilton Dallas Lincoln Centre
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1,224 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Reviewed 13 January 2017 via mobile

Maybe it's just me but hotels in the US just don't seem to get it. This Hilton product is a large conference hotel and lacked any real attention to the individual. The lobby, check-in areas all very drab and outdated. Front of House staff looked bored, really bored! Rooms was adequate but for the money, no mini bar, no bottles...

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Helpful?
3Thank Graeme B
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry for the lapses in service that you experienced. Guest feedback is incredibly important to us. We are taking your comments seriously as we take the steps necessary to make it right for you and our...

San Antonio, United States
Reviewed 13 January 2017

I am familiar with the Hilton brand, I USED to be a Hilton only girl, and my recent stay at this hotel reminded me why I ventured out to other brands. The customer service was just NOT what one would expect from Hilton! The guest services agents looked like they would rather be somewhere else at all times!

Review collected in partnership with Hilton Hotels & Resorts
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2Thank latanyat2017
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your recent TripAdvisor review. We apologize for the lack of customer service that you received during your visit to our hotel. We strive for great customer service and we certainly didn't achieve this during your visit. We hope you will give us another chance in the future to show you our true Hilton hospitality. Thank you.

Reviewed 9 January 2017

I am in hotel management and I usually can get over certain things but this hotel is just not worth my time or money. This is my 3rd or 4th stay at this property as it is centrally located to things. The staff lacks knowledge of the property they work at, valet is a complete joke, hskp is horrible, the...

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Helpful?
2Thank Erik N
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your TripAdvisor review. We apologize for the issues you experienced during your stay with us. Since you are in hotel management, we hope that you spoke directly with our management staff while you were here to give us the opportunity to rectify the issues you had. If not, please give our Director of Rooms, Anthony Baxter, a...

St Simons Island, Georgia
Reviewed 7 January 2017

It's a nice place to look at, but that's it. There were many problems but the main one was that a land scaping crew was using a leaf blower at 5:30 am. It lasted for about 45 minutes. For the price, it's not worth it.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank H4798PZandrewb
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your recent TripAdvisor review. We apologize that you were disturbed by the groundskeeper early in the morning. We will bring this to the attention of the property management company for the office towers so this does not happen again in the future. Thank you for bringing this to our attention and hope you will give us another...

Wichita Falls, Texas
Reviewed 6 January 2017

We recently stayed at this hotel. When we arrived to our room, there seemed to be some type of Vomit in the floor. We informed the front desk, a very nice lady came up and immediately put us in a different room. The staff was superb. The hotel was very nice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dawnsG888RU
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your recent TripAdvisor review. We apologize for the issue you had with your guestroom, but glad to hear that we immediately got you into another room. We hope you will visit us again in the near future. Thank you.

Austin, Texas
Reviewed 5 January 2017

Super great facility and location. Clean, friendly and close to importante places. The staff are very attentive and the stay was simply worthless. Really felt like home even though there was so much going on on New Year's Eve.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank amalakirtan
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your TripAdvisor review. We are glad you enjoyed your stay with us over New Year's eve. We hope to see you again soon!

Bangkok, Thailand
Reviewed 4 January 2017

One of my most horrible stays. The front desk provide horrible service and don't care about any problems that occur. 1. The rooms are quite dated. We encountered a broken bed and a broken coffee machine. After checking in and after unpacking after having spent 24 hours travelling, we had to change rooms because the hotel failed to check properly...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Bruce A
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your TripAdvisor review. We apologize for the issues you encountered during your stay with us. Please feel free to reach out to our Director of Rooms, Anthony Baxter, at 972-701-5115 to discuss your stay directly with him. We would like the opportunity to turn your negative experience into a positive one. We look forward to hearing from...

Fort Worth, Texas
Reviewed 31 December 2016

This Hilton is nice and was well decorated for Christmas when we arrived. The decor is nice and our rooms were very pretty. The location is extremely convenient to the Galleria, which was our destination for the next day. We had adjoining rooms with our friends, which was a nice convenience. However we arrived early and were able to check...

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Helpful?
1Thank Brandi K
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your TripAdvisor review. We apologize that your friends room was not ready when they arrived to check in. Unfortunately, if the room is occupied the prior day and the occupant requests a late check out, sometimes rooms are not ready by 3 p.m. We are sorry that this occurred. We also apologize for the issue with the...

Belton, United States
Reviewed 30 December 2016

The room was comfortable and quiet. The staff was very friendly. No issues except my room key was not configured to let me in and out of the parking garage but the front desk staff fixed it right up for me.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 409darahw
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your TripAdvisor review. We are glad you enjoyed your stay with us and hope to see you again soon!

Paris, Texas, United States
Reviewed 29 December 2016

Very near the Galleria Shopping Center with a shuttle each hour. Excellent staff and accommodations at a bargain price (through a service). Luxurious towels and linens. Modern styling. Only negative was relatively expensive (and really the only option on a very cold night!) valet parking.

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Helpful?
Thank Speedwell16
LincolnCtr, Hotel Representative at Hilton Dallas Lincoln Centre, responded to this review

Thank you for your TripAdvisor review. We are glad you enjoyed your stay with us. Just for your future knowledge, there is an underground heated walkway from the parking garage into the ballroom area of the hotel. Just take the garage elevator down to the concourse level and it will take you directly into the hotel so you don't have...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Dallas Lincoln Centre

Address: 5410 LBJ Freeway, Dallas, TX 75240-6276
Region: United States > Texas > Dallas
Price Range: €128 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Dallas Lincoln Centre 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hilton Dallas Lincoln Centre Hotel Dallas
Hilton Hotel Dallas
Dallas Hilton
Hotel Style:
#26 Luxury Hotel in Dallas
#41 Romantic Hotel in Dallas
#42 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Lincoln Centre staff and other travellers.
3 questions
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Questions? Get answers from Hilton Dallas Lincoln Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are Gold or Diamond Hilton Honors ask for executive floor room.”
 of 5 bubbles jacksonpcannon, 29 Jan 2017 | Read review
“Horrible beds for a Hilton.”
 of 5 bubbles 367bradc, 13 Jan 2017 | Read review
“Some rooms will have a much better view than others. Also, it is a long/wide....hotel, so one can find themselves a long way from ice, etc.”
 of 5 bubbles Speedwell16, 29 Dec 2016 | Read review
“Room away from Elevators.”
 of 5 bubbles 428rachelf, 6 Dec 2016 | Read review
“Choose a corner room are quieter”
 of 5 bubbles 336alejandraa, 30 Nov 2016 | Read review
5 of 5