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Sheraton Dallas Hotel by the Galleria

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#57 of 200 Hotels in Dallas
GreenLeadersSilver level
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Sheraton Dallas Hotel by the Galleria
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600 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 579: English reviews
Miami, Florida
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 June 2014

I stayed here while attending a conference at the nearby Hockaday School. The hotel right off the highway, next to a mall. It is not the most scenic location, but it was *super* convenient for my purposes. It also vastly exceeded my expectations, particularly for the room rates (which are lower than most Dallas hotels of similar sort, I'd imagine,... More 

Helpful?
Thank gscooper
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear GsCooper, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you chose our hotel while visiting the Hockaday School. We do offer rates that include parking and breakfast, please don’t hesitate to contact us directly for more details. Again, thank you for... More 

Corpus Christi, Texas
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 June 2014

My mom and I took a trip to Dallas and stayed at the Sheraton by the Galleria. We stayed two nights, and had an excellent stay. The staff was very helpful and friendly. The breakfast was good. The only downside was all the road construction getting there!

Helpful?
Thank Lori82364
1 review
Reviewed 13 June 2014 via mobile

Stayed here on a business trip and the hotel is better suited for that than a vacation. It's pretty far from downtown and other tourist spots and in the middle of a pretty drab area in an office park-type area. You can get a bus to go to other parts of town, but the schedules aren't very efficient. (For example,... More 

Helpful?
Thank Ben F
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that overall your stay with us was enjoyable! I appreciate the comments that you have shared as a business traveler and we certainly look forward to your return. Sincerely, Emma S Guest Relations Manager More 

Knoxville, Tennessee
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2014

I must say that I was very pleased with the hotel. The bed was very comfortable and the view from my room was beautiful at night. The inside of the hotel is just beautiful and the service was great!!! We stayed on the 12th floor and I must say it was very quiet on the floor considering there were several... More 

Helpful?
Thank LadyLibra10
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2014

They have great customer service! Very clean hotel, they answer your phone when you call them, I had a little problem with a TV so they gave me free room service which was also outstanding!! STAY HERE

Helpful?
1 Thank Mahad K
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Mahad, Thank you for the great review of our hotel! I am so pleased to hear we exceeded your expectations on so many levels as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back next time you are in Dallas. Sincerely, Emma S Guest Relations Manager More 

Bloomingdale, Illinois
Level Contributor
2 reviews
Reviewed 3 June 2014

Had two stays a week apart. The rooms were clean and spacious. Everyone was so nice. Rachel and Amy at the front desk were wonderful. Day manager Brian was very attentive and helpful. Food service manager Brian was outstanding at his job, even told us the company name for the snack mix they were serving. The sweet heat mix is... More 

Helpful?
Thank Bob T
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thanks so much for staying with us so frequently over the past couple of weeks! We are happy that you received excellent service from our front desk team, and I have passed along your feedback to Rachael, Amy, Veronica, Ben, Mitch and Brian they will be so happy to hear your comments. We pride ourselves on great Guest service, and... More 

Saint James, Missouri
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 June 2014 via mobile

Wow! My wife and I stayed here while visiting friends in Frisco and passing through on the way to South Padre for Vacation. This Hotel was amazing. The view of the Dallas skyline is amazing and the rooms are very comfortable. The breakfast was very good as well, only problem I had was that we had to pay for parking... More 

Helpful?
Thank Dusty and Kati C
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. I am particularly glad you enjoyed the room and view of the Dallas skyline. I apologize you felt as though the parking charges were unjust. Our pricing is in line with similar properties in this... More 

Boston
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 May 2014

They make you pay for parking! it's like $6 or something, not terrible, but c'mon! The public areas of the hotel are brand new, it looks great. The rooms are OK. This location is further from the center than I would've liked but with the DNT, it's easy to get to. They didn't recognize my SPG gold status, which left... More 

Helpful?
Thank hauntas
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Hauntas Thank you for your feedback and taking the time to post a review. As a management team we take all comments seriously and share them with our staff. I wanted to take a moment to apologize for the problems that you experienced during your check-in. We have followed up with our staff to ensure we are welcoming, and... More 

Dallas, Texas, United States
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014 via mobile

I was a little disappointed in the Club Level. It was quiet minus the kids I heard, but the amenities didn't seem better than the average room. I found out that on weekends there was no cocktail hour or horsdvres. The rooms however were nice, super clean. The shuttle will take you to the mall or a 3 mile radius,... More 

Helpful?
Thank voiceofandrea
Little Rock, Arkansas
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2014 via mobile

This hotel doesn't look fabulous on the outside but the inside is great. The lobby is big and open with a nice restaurant/bar. The service and food were wonderful. The room was nice and very clean. We stayed on the Sheraton club floor and found it well worth the money. The pool looks dirty but it's not. The brown bottom... More 

Helpful?
1 Thank Mrjagerbomb

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Region: United States > Texas > Dallas
Price Range: €102 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#7 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors best view of Dallas area.”
 of 5 bubbles FLH08, 29 Nov 2016 | Read review
“rooms on floor 7 and above do have microwave and fridge, the view is also better in a higher level.”
 of 5 bubbles petrav98, 23 Nov 2016 | Read review
“Test the A/C Unit first”
 of 5 bubbles AldoZ_11, 15 Nov 2016 | Read review
“rooms on the north side are quieter”
 of 5 bubbles tdsbu, 20 Oct 2016 | Read review
“Not overlooking the freeway”
 of 5 bubbles Lodemark, 14 Sep 2016 | Read review
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