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They are doing extensive renovations. The lobby and bar area looks fantastic, however, the rooms are in dire need of refurbishment. Also, the elevators are being upgraded so some may not work. It takes forever to get from/to higher rooms. They encourage you to take...More
Thank bigv v
Management response:Responded 30 August 2017
I appreciate your comments concerning our hotel and you are correct we are under renovation. We are completely redoing guest rooms, guest baths, hallways, elevators and restaurant/lounge. We should be half complete by the end of November and fully renovated by the end of February....More
Not the choice for a traveler that maybe in hotel during day. The work on the rooms is just getting started in late August. Elevators are very slow , and part of the renovation plan. It was due for an update. But the main lobby...More
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded 25 August 2017
Thank you for sharing this valued feedback with us. We are currently undergoing renovations and hope to have you back in the near future so you can see how the new improvements we are making. I did want to mention in regards to local cuisines...More
As a Gold member really love Sheraton's but only found out day of stay this particular Sheraton in middle of renovation. Ugh not a good stay, Old wash cloth left on shower stall from cleaning up area. Just a dated roomMore
Management response:Responded 16 August 2017
I am sorry that you didn't have a great stay at our hotel. As you noted we are in the middle of renovations. By the end of January we will have all new Guest Rooms, Guest Baths, Lobby and Elevators. I hope you give us...More
Stayed here for a week bc we were assigned here for a soccer tournament. Based on the reviews I read on Trip Advisor I was not looking forward to my stay and everything I read in the reviews was completely accurate. The worst part of...More
1 Thank 106123travel
Management response:Responded 2 August 2017
We really appreciate you staying with us. We are in the process of a complete renovation of our hotel. This means new Elevators (one was being done while you were here), all new Guest Rooms, Guest Baths, Hallways and Hallway Air Conditioning. It is our...More
Pro 1. 2 blocks from Galleria
3. Parking discount for military
4, Bedding comfortable
Cons 1. Caitlyn at check in serious need of customer service training. Very condescending.
2. The only thing currently renovated was lobby.
3. Elevators are slow and scary
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded 24 July 2017
Thank you for leaving this valued feedback for us. I apologize that you had a negative experience with one of our staff members and we will be handling this matter seriously with the associate involved. As you probably noticed we are currently renovating our guest...More
US$90 - US$211 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Non-Smoking Rooms ,
Number of rooms
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