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Sheraton Dallas Hotel by the Galleria

Sheraton.comUS$141*
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#59 of 201 Hotels in Dallas
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$160*
US$141*
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US$157*
US$157*
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Sheraton Dallas Hotel by the Galleria
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624 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Sydney, Australia
Reviewed 2 days ago NEWvia mobile

I travelled from Australia to Dallas, at the age of 14 without parents. This was quite daunting for me, however the social nature and positivity brought by the staff members at the hotel, gave me a warm welcome to Dallas, let alone the hotel. Sean and Monica should be especially mentioned. The two employees always created a positive and an...

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Helpful?
Thank tbondy46
Dallas, Texas USA
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016

This is a great, functional hotel for business and conference travelers; would certainly stay here again. Would not recommend as a romantic stay or those wanting to be able to walk around from the hotel. FYI, have stayed at the Sheraton Ft Worth as well; they are very similar properties, although the FW location has more to do within walking...

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Helpful?
Thank tdsbu
About Hotel's Favourite Review
Eagle Pass, Texas
Reviewed 5 days ago NEW

We stayed here while attending a conference. This was the designated overflow hotel. The customer service was awesome from check in to check out. Our shuttle driver Justin was amazing. The hotel was maintained very well. A couple of problems encountered with my room was a noisy air conditioner and shower head did not work properly. The beds were extremely...

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Helpful?
Thank FlyingEagle86
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this gracious feedback with us. I'm happy that Justin provided exceptional service to you and we will be sure to share this feedback and reward him appropriately. I have shared the concerns about the shower head and air conditioner with our Director of Engineering so we can isolate issues like these going forward. We will be...

Reviewed 1 week ago

I have stayed at this hotel 2 times now. Not by choice the second time, as it was a work conference and I had to stay there the 2nd time. My first stay took 2 hours to check in, due to them not being able to find my reservation. They found it eventually but took 2 hour of us waiting...

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Helpful?
Thank Mcrazorbacks
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this feedback with us. I am not familiar with this situation or as to what group you are affiliated with. I do apologize for the parking frustration as we were fully committed with guest rooms and groups. Due to the occupancy and numerous events going on at the hotel it can occasionally be a challenge when...

Reviewed 3 weeks ago via mobile

Decided to stay here on a whim before flying out of Dallas Love. Read the reviews and figured I'd be in for quite a bargain at my $101 rate. Boy was I wrong. When we pulled up to the hotel porte cochère to check in, we got out and went in to check in. The guest parking is entirely blocked...

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Helpful?
Thank Warren T
Campbell910, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thank you for sharing this feedback with us. We strive to make every guest experience a memorable one and I'm sorry to hear that we failed yon in this regard. I have spoken to our bellman about the negative interaction that you explained upon arriving to our hotel so we can prevent this type of behavior for future guests. I...

Tel Aviv, Israel
Reviewed 4 weeks ago via mobile

I was in Dallas for three days, business trip. I stayed at this hotel with my boss, and i can say everything was great: Food, service, staff... There is a small canteen open late in night, waiting for us to come back and buy. Definitely will go back.

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Helpful?
Thank Leo1838
Coleman, Texas
Reviewed 4 weeks ago

Great place and Great service. Sean at check in was the best! He was very professional but made it a fun and enjoyable time. Easy access. Very kid friendly and the kiddos really had a blast. Enjoyed our stay very much. Will be back.

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Thank 125bab
Reviewed 18 March 2017 via mobile

Hotel is really nice, the suites are great and they have really great staff, Josh is the front shift manager and he is very accommodating, this place is really close to the galleria mall which is a huge asset. Definitely recommended

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Thank John B
Cypress, Texas, United States
Reviewed 16 March 2017 via mobile

As Starwood goes, it was a good reno. Standards met. We hung out there for the night. Had 2 rooms. Used points. Parking is not included. Drinks in lobby were relaxing. Simple and easy. Make sure if you want a later check out, tell them early. Close to lots to eats, Uber friendly.

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Helpful?
Thank Elizabeth E
Reviewed 9 March 2017

Handy room, with comfy double bed, kitchen sink, kettle. coffee bagger, fridge, big L-shape sofa, desk, shower room, makeup desk... Breakfast was included, with sausages, scrambled eggs and other bits, plus fruit and youghurt, juices and coffee. Next door to Wendy, KFC across the road, along with 24hr CVS drugstore, plus a mile walk straight to The Galleria big mall....

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Helpful?
Thank Ian H

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Region: United States > Texas > Dallas
Price Range: €109 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in middle of hallway quiet.”
FlyingEagle86, 24 Apr 2017 | Read review
“Club level rooms are larger, nicer.”
BluedogTraveler, 14 Feb 2017 | Read review
“ask for a room that does not face the highway”
SusanAdventure, 25 Jan 2017 | Read review
“Probably a higher floor for quiet.”
LesTexans, 18 Jan 2017 | Read review
“choose a different hotel”
Kimberly124, 13 Dec 2016 | Read review
5 of 5
Sheraton.com
US$141* /night
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Booking.comUS$157
Hotels.comUS$157
TripAdvisorUS$157
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*Disclaimer
Prices are for 1 room, 2 adults
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