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All reviewsgalleria mallfront desklbj freewayclub roombreakfast was includednice hotelstarbucks coffeebed was comfortablewi fifree shuttlebusiness triprooms were very cleanup to dateshuttle serviceself parkingconsconference
I am a Lifetime Platinum with SPG and the service and recognition received at this hotel was top notch. Even if I was a regular guest, I believe it would have been nice.
1. Checkin was super fast and the Agent explained all the details...More
We enjoyed our stay here. Beds were super comfortable. Rooms were very clean with a really nice ensuite and rain shower. Staff were very helpful and gave great service.
Highly recommend this hotel, also had a nice pool and a gym.
Spent a girls' getaway weekend here. Hotel was clean and the bed was super comfy. The staff, especially John and Rachel, were super helpful in helping us navigate the city since the hotel is north of town.
Don't stay here. It's Friday night around 1030 pm. For over an hour we we've been listening to people talking in the hall and slamming doors, and someone even banged on our door. Called front desk twice and was promised they would take care of...More
1 Thank Sheila D
Response from Rob A, General Manager at Sheraton Dallas Hotel by the GalleriaResponded 5 May 2018
Hi Sheila- I am very sorry for the noise issues you had Friday night. We have several large youth groups in house and even with extra security, it is often difficult to control teenagers. I also am sorry that when booking our hotel you were...More
Check-in here was very slow - there was a conference in town and they only had one person managing reception. However, the service was good with our requests managed.
The lobby is very lively - the bar here looks quite popular which is nice if...More