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Doubletree Dallas Near the Galleria

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Doubletree Dallas Near the Galleria
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770 Reviews from our TripAdvisor Community

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Showing 755: English reviews
Oklahoma City, Oklahoma
Reviewed 5 days ago NEW

First night we got there they don't have parking the front so we had to park in the back which looked very scary cause it wasn't well lit and we couldn't enter through the back gate as we have not checked in, on our second night we saw people loitering out he back and that same following night upon return...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 57minht
John-HiltonHelp, on behalf of the staff at Doubletree Dallas Near the Galleria, responded to this review

Dear 57minht, Thank you for posting your feedback and please accept our sincere apologies. We take all comments we receive from our guests very seriously and your suggestions will help us improve guest safety at our property. Again, please accept our apologies for the inconvenience you experienced. If we can help in any way, please feel free to contact us.

San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017

Great hotel for the value with excellent staff. You should consider this a gem for the Dallas Addison area. The bar and restaurant are great food and service, it would be nice if they gave as much attention to the Executive Lounge. It's good but the food and the hours lack other quality hotels.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dave W
About Hotel's Favourite Review
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dave W - thank you so much for sharing your experience of our hotel! We appreciate your kind words and your continued loyalty to Hilton and our hotel! We will definitely review the offerings of the Executive Lounge, as well, as there are always opportunities to improve. We look forward to your next visit and thank you again!

Ashford-in-the-Water, United Kingdom
Reviewed 5 days ago NEW

Right from my checkin to checkout I had the most amazing experience. Excellent staff all through. Always ready to help and amswer questions. They also have a shuttle that takes you anywhere within a 3 miles radius of the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gonof
Reviewed 1 week ago via mobile

I was originally greeted by Sam, but my key did not work and I went to request a new key. There was an African American girl at the reception desk and was pitiful at customer service. This occurred at 9:30 on Sunday feb 14. She might have been having a bad day, however that should not have affected her job....

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Helpful?
Thank yeahright555
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear yeahright555 - thank you for sharing your experience at our hotel. I regret that the service you received fell below your expectations and will certainly address the concerns you have appropriately. If you could reach out to me by contacting the hotel, I would love the opportunity to speak with you about your interaction with our staff. I look...

Weslaco, Texas
Reviewed 2 weeks ago

I would stay again but would have preferred to upgrade my room. I felt it was a low end motel 6 quality. The quality of room not great. Restroom n closet bottom of the line quality. Room was clean n staff friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank normao337
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear normao337 - thank you for choosing our hotel for your visit to Dallas! I apologize that the quality of our hotel did not meet your expectations. We are currently working on upgrades throughout our hotel and know that, during your next visit, you will be pleased to see our new look! I hope we will have the opportunity to...

Reviewed 2 weeks ago

terrible and noisy A/C, terrible food quality, its just for sleeping and go shopping at La Galleria. The hotel is convenient located, so is a good place to sleep, price shall be $75 per night, just a sleeping place, not good for eating, terrible breakfast, the worst coffee I ever tasted in a hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Adolfo R
Miri L, on behalf of the staff at Doubletree Dallas Near the Galleria, responded to this review

Dear Adolfo R Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

The Woodlands, TX
Reviewed 2 weeks ago

We drove to Dallas for a last minute trip. We arrived early and the room we picked the night before was not available so we were offered another room. The staff was so friendly, knowledgeable and helpful. Our room was comfortable and clean. The hotel is in a good location. We would stay here again!

Review collected in partnership with DoubleTree by Hilton
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Thank threehook
Beaufort, South Carolina
Reviewed 2 weeks ago

I'm sure this was once a nice hotel, but it has fallen into disrepair and has not kept up with the needs of the current business traveller. The bar and the room I had were poorly maintained - chipped paint, worn and stained carpet, wrinkled and drooping bedskirts. My room did not have a single outlet at the desk or...

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Helpful?
Thank sistahsays
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear sistahsays - thank you for taking the time to share your experience at our hotel. I apologize for the challenges you encountered and want to ensure that you know we are making every effort to correct those issues as we speak. We understand that, as a frequent traveler, you have an expectation where we fell short. We certainly never...

Natchitoches, Louisiana
Reviewed 2 weeks ago

The hallway going to my room smelt as if someone was smoking in another room. It also smelt like the smoke was coming through the vents in my room. I did not report this problem. The staff were very friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brittanyr97
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear brittanyr97 - thank you for visiting our hotel and for sharing your experience. I apologize for the challenge with the smoke odor and regret that this incident occurred. We try to be as vigilant as possible to ensure we remind all guests that we are a 100% smoke-free hotel, however, it can be difficult to enforce that at all...

Fredericksburg, United States
Reviewed 2 weeks ago

We wanted a hotel close to Farmers Branch TX. We were very impressed with the Doubletree's Grand entrance. The hotel was very clean and quiet. It had all of the accommodations we wanted or needed. We would both stay there again and certainly do recommend it to others.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kathleen G
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Kathleen G - thank you for staying with us and for sharing your experience! We are pleased to see that your stay was to your satisfaction and that you would recommend us in the future! This is exactly what we strive to achieve with every guest, and we are happy that you enjoyed your visit. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in North Dallas 1 mile from Galleria Mall. 10 story luxury hotel with beautiful atrium and three concierge floors. ... more   less 

Additional Information about Doubletree Dallas Near the Galleria

Address: 4099 Valley View Lane, Dallas, TX 75244
Region: United States > Texas > Dallas
Price Range: €104 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas
Hotel Style:
#37 Business Hotel in Dallas
#39 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Dallas Near the Galleria staff and other travellers.
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Questions? Get answers from Doubletree Dallas Near the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the corner rooms near the elevators. There was a loud mechanical bang on a regular basis all night.”
 of 5 bubbles sistahsays, 1 Feb 2017 | Read review
“great views on the higher levels.”
 of 5 bubbles M9908JCrichards, 28 Sep 2016 | Read review
“Any problems let them know. Can't do anything when you are already back home.”
 of 5 bubbles jojobaby76, 13 Sep 2016 | Read review
“Ask for a quiet room then go check it out, see if it meets your needs. They are more than happy to meet you needs.”
 of 5 bubbles 432MarkW432, 16 Aug 2016 | Read review
“Free WiFi with HHonors. Rooms facing south are bound to have views of downtown.”
 of 5 bubbles theboywanderz, 6 Aug 2016 | Read review
5 of 5