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Hotel interior is modern and sleek. Rooms are nicely furnished and clean. Bed and pillows were great. We had a queen suite which had a coffee maker and small fridge but no microwave. Parking is Valet for $25 a day, but the garage they use...More
This hotel was built in 1933 so it takes a lot of effort to keep it up to date. The lobby and ground floor are all well done and modern. You have a good feeling when you enter. The rooms are very clean and the...More
Thank DAVID Y
Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded 12 January 2018
Hello David Y, Thank you for your wonderful review of the Hotel Indigo Dallas Downtown! I am thrilled to see that the team took such excellent care of you. Top notch customer service is what we strive for and it seems we hit the mark!...More
Stayed at the Hotel Indigo Dallas Downtown, amazing stay from beginning to end! The room was beautiful, views amazing, and the staff was incredible! Cudos to manager Raul Diaz, front desk Dora, incredibly helpful, and Felix, serving breakfast in the cafe was a delight every...More
I rarely give a poor review of a hotel, but I found the experience of this hotel to be lack luster. There was nothing horrible about this hotel, but nothing was excellent or well done. There are a large number of boutique hotels in Dallas...More
1 Thank Brandi W
Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded 2 days ago
Hello Brandi W,
Thank you for your review and feedback. We are disappointed to see that the hotel did not meet you expectations. We wish you all the best in your future travels.
This historic hotel is nice, has beautiful city views and is in a desirable location. More attention to detail by staff and management would make it even better.
Aside from a lackluster greeting by a disinterested clerk, the room was dirty and cramped. A few...More
1 Thank pilotwifelife
Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago
Hello pilotwifelife, Let us first apologize for inconvenience and disappointments you encountered during your recent stay. I too am disappointed to see that service you encountered seemed lackluster and that the rooms were not up to par. We thank you for bringing these issues to...More
Response from HotelIndigoDallasGM | Property representative |
Hello and thank you for your question. At this time, the entire property has been renovated. This includes all new guest rooms with new flooring, furniture, artwork, drapes, and showers. Public corridors, lobby, and meeting... More
Hello and thank you for your question. At this time, the entire property has been renovated. This includes all new guest rooms with new flooring, furniture, artwork, drapes, and showers. Public corridors, lobby, and meeting spaces have also been renovated.