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Hotel Indigo Dallas Downtown

976 reviews
#35 of 212 Hotels in Dallas
Traveller (259)
Room & Suite (226)
Dining (41)
  • Excellent43%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“aveda products”(14 reviews)
“front desk”(155 reviews)
“deep ellum”(28 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
3.5 Star Hotel
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5 Mar6 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (976)Write a Review
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All reviewsaveda productsfront deskdeep ellummain stwithin a mile radiusfree shuttlequeen suitewithin easy walking distanceshuttle servicevalet parkingarts districtdealey plazajfk museuman older hotelcoffee makerthe entire staffhotel bar
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1 - 5 of 936 reviews
Reviewed 2 days ago

Hotel interior is modern and sleek. Rooms are nicely furnished and clean. Bed and pillows were great. We had a queen suite which had a coffee maker and small fridge but no microwave. Parking is Valet for $25 a day, but the garage they use...More

Thank CptJackDewey
Hotel's Favourite
Reviewed 11 January 2018

This hotel was built in 1933 so it takes a lot of effort to keep it up to date. The lobby and ground floor are all well done and modern. You have a good feeling when you enter. The rooms are very clean and the...More

Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded 12 January 2018

Hello David Y, Thank you for your wonderful review of the Hotel Indigo Dallas Downtown! I am thrilled to see that the team took such excellent care of you. Top notch customer service is what we strive for and it seems we hit the mark!...More

Reviewed 2 days ago

Stayed at the Hotel Indigo Dallas Downtown, amazing stay from beginning to end! The room was beautiful, views amazing, and the staff was incredible! Cudos to manager Raul Diaz, front desk Dora, incredibly helpful, and Felix, serving breakfast in the cafe was a delight every...More

Thank Sue W
Reviewed 5 days ago via mobile

I rarely give a poor review of a hotel, but I found the experience of this hotel to be lack luster. There was nothing horrible about this hotel, but nothing was excellent or well done. There are a large number of boutique hotels in Dallas...More

1  Thank Brandi W
Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded 2 days ago

Hello Brandi W, Thank you for your review and feedback. We are disappointed to see that the hotel did not meet you expectations. We wish you all the best in your future travels.

Reviewed 2 weeks ago via mobile

This historic hotel is nice, has beautiful city views and is in a desirable location. More attention to detail by staff and management would make it even better. Aside from a lackluster greeting by a disinterested clerk, the room was dirty and cramped. A few...More

1  Thank pilotwifelife
Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago

Hello pilotwifelife, Let us first apologize for inconvenience and disappointments you encountered during your recent stay. I too am disappointed to see that service you encountered seemed lackluster and that the rooms were not up to par. We thank you for bringing these issues to...More

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Awards & Recognition
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$146 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
US$146 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (259)
Room & Suite (226)
Dining (41)
Amenities (31)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
19 January 2018|
AnswerShow all 7 answers
Response from DAVID Y | Reviewed this property |
Great bed, very supportive, very relaxing sleep
Tammi C
6 September 2017|
AnswerShow all 5 answers
Response from Amr H | Reviewed this property |
Very near to dart
Brittany J
14 January 2017|
AnswerShow all 6 answers
Response from HotelIndigoDallasGM | Property representative |
Hello and thank you for your question. At this time, the entire property has been renovated. This includes all new guest rooms with new flooring, furniture, artwork, drapes, and showers. Public corridors, lobby, and meeting... More
Room Tips
"Ask for a king bed"
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"If you want a view, don't get an "inner" room. Otherwise, you'll be directly across other..."
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"Higher floor has a nice view"
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"Front of building great views high floors."
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