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The Fairmont Dallas

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#17 of 196 Hotels in Dallas
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1,787 Reviews from our TripAdvisor Community

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There are newer reviews for The Fairmont Dallas
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Showing 1,735: English reviews
Denver, Colorado, United States
Reviewed 21 June 2015

The hotel was very nice but was lacking in enthusiasm from the staff. The valet/parking is very busy. The service is overall very good but I don't get the feel that employees are happy. The room was beautiful and clean and the air conditioning was adjusted during our stay so that we were comfortable.Appreciated the turn down service and excellent...

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Helpful?
Thank susiebella7
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear susiebella7, Hello and thank you for providing your feedback regarding your visit. We are pleased that you enjoyed your guestroom accommodations, turndown service and tasty cuisine in Pyramid Restaurant & Bar. Thank you very much for your kind comments regarding the housekeeping and front desk teams, I will be sure to share with our hotel team. I am very...

Columbia, Missouri
Reviewed 20 June 2015

This hotel is based in an older twin tower building downtown (circa 1960's I would think). And that is really at the heart of it's cons. The public spaces are very well done. The service level at each encounter was exemplary. Food was up to par. But the rooms are trapped within the physical layout of the original buld. And...

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Helpful?
Thank onepoet
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear onepoet, Hello and thank you for taking the time to share your comments on TripAdvisor. I'm happy that you experienced warm and helpful service from our hotel & valet team and that you enjoyed Fairmont Gold with complimentary breakfast, sweeping views of the city and tasty refreshments. While overall it sounds like your stay was enjoyable, we are disappointed...

Adelaide, Australia
Reviewed 17 June 2015

When we planned our 7 week holiday to Dubai, Paris, London, New York, Miami, Key West, New Orleans, Seattle, San Fransisco & Las Vegas we made a deal with each other that we would depart from Dallas for home Australia. Specifically staying again at the Fairmont Dallas. We were not disappointed they made us feel like Family not a guest...

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Helpful?
1Thank Diane Z
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Diane Z., Hello and thank you for taking the time to share your feedback on TripAdvisor. We are delighted that you chose to stay at The Fairmont Dallas and we finished off your trip around the world with a most memorable stay! Our hotel colleagues are passionate about providing exceptional service for all of our guests and making them...

Wichita Falls, Texas
Reviewed 17 June 2015

This is a late review, but this place was awesome and close walking distance to American Airlines Center. Had tickets to the mavericks and the car service dropped us off and we walked back to the hotel which was pretty close.

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Helpful?
Thank JRLT86
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear JRLT86, Hello and thank you for sharing your comments from your February stay! I am delighted that your stay was pleasant, that you were able to take advantage of our courtesy car, and that you enjoyed our location near the American Airlines Center. We hope to have the pleasure of serving you again in the near future. Thank you,...

Grafton, Illinois
Reviewed 17 June 2015

Very nice hotel with helpful staff and nice amenities. Good location with lots of places to eat within walking distance. Terrace level with pool and gardens was very nice. Conference/meeting facilities were great as well.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Edward D
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Edward D., Thank you for sharing feedback regarding your recent stay at Fairmont Dallas on TripAdvisor. We are delighted that you received great service and enjoyed your guestroom amenities along with our meeting facilities. We are pleased to hear that you enjoyed our city-center location in the Dallas Arts District, as we are surrounded by world-class entertainment, shopping and...

Scottsdale, Arizona
Reviewed 16 June 2015

I visited the Fairmont Dallas with a group of girl friends and had a great time! The lobby bar had great food as well as the breakfast restaurant. The rooms were newly renovated making them very nice and clean. Although it was a business hotel, it did not bother us at all. The location was right in the middle of...

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Helpful?
Thank Scruffy26
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Scruffy26, Hello and thank you for providing feedback regarding your girls trip to The Fairmont Dallas! We are happy that you found our recently renovated guestrooms to be spacious and clean. I am delighted that you enjoyed the tasty cuisine of Pyramid Restaurant & Bar, which utilizes fresh ingredients from the hotel's rooftop herb and vegetable garden. We are...

Melbourne
Reviewed 15 June 2015

Great hotel to stay at, very comfortable updated rooms. I would stay there again for business or vacation. Just beware that self parking is limited and valet parking is a nice option but expensive. Also the food in the hotel restaurant was very good but the prices were to high. Several nice more affordable restaurants within walking distance.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank armynasa68
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear armynasa68, Hello and thank you for taking the time to share your comments. I am happy that you enjoyed your stay overall and that you liked the modern décor of your guestroom. I would like to note that our valet parking is priced competitively with hotels in the area, but we do regret that you felt this to be...

Reviewed 15 June 2015 via mobile

I've stayed at three different Dallas downtown hotels before, and have a basis for comparison. The Fairmont is a strikingly beautiful hotel (on the inside) with moderately sized rooms. Beds are beautiful and comfortable, plenty of towels, and two fluffy bathrobes. Cool. Bathrooms are user friendly, pool is moderately sized, and there is garden near the pool (unusual, and a...

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Helpful?
4Thank Jill F
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Jill F., Thank you very much for sharing feedback regarding your visit to Fairmont Dallas. We are pleased that you found our hotel to be "strikingly beautiful" with comfortable Fairmont beds, plenty of guestroom amenities and our conveniently located Starbucks on the Lobby level. I am delighted that you enjoyed our Junior Olympic-size swimming pool as well as our...

Boise
Reviewed 15 June 2015

The front desk person was incredible. The room had a broken and dirty shower curtain and the hotel looked a little run down. I would probably stay somewhere else next time. Also there is no shopping near the hotel which was a little frustrating

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Stephen F
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Stephen F., Hello and thank you for providing feedback. We are happy that you had a positive experience with our Front Desk team. As you mentioned, providing warm and friendly service is what our hotel colleagues are passionate about. I'm very sorry to hear about your shower curtain and I will share your feedback with our housekeeping team in...

Carrollton, Texas
Reviewed 15 June 2015

Will recommend this hotel to everyone. Staff is exceptional , warm caring and went out of their way to make our stay the best it could be. The place was immaculate and so was the service. This place is 10 stars !!

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Helpful?
Thank aumkp2
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear aumkp2, Hello and thank you for sharing your comments on TripAdvisor. I am delighted that you would recommend our hotel to everyone and found our hotel and staff to be "immaculate". Our hotel colleagues are passionate about providing exceptional service for all of our guests. We look forward to your next visit. Thank you, again! Warm regards, Taylor Connor...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: €178 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Expedia, Travelocity, Orbitz, HotelsforEveryone, TripOnline SA, Priceline and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
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Questions? Get answers from The Fairmont Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great views”
 of 5 bubbles topper711, 9 Dec 2016 | Read review
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 of 5 bubbles keturahd, 26 Nov 2016 | Read review
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“Check out your mattress before you accept the room”
 of 5 bubbles 358mitchr, 13 Nov 2016 | Read review
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