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The Fairmont Dallas

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#17 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Fairmont Dallas
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1,816 Reviews from our TripAdvisor Community

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Showing 1,764: English reviews
Paris, France
Reviewed 17 September 2015 via mobile

We were at the end of a 5 month holiday and this was by far the best service we received at any Hotel. Phillip the Concierge was so helpful and welcoming and so were all the staff we encountered. It was my husbands birthday the day before we arrived and we told Phillip, he sent birthday cake to our room...

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Helpful?
Thank newmans024
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share your feedback. We are very pleased to hear that you had a positive experience with the service provided by our hotel colleagues and by our concierge. Your service experience is a perfect example of how our team strives to turn moments into memories for our guests. Thank you again for...

DFW, Texas
Reviewed 15 September 2015

The Fairmont used to be a very nice hotel located in Downtown Dallas. Now it is a run down rag, compared to its former self. The service is still good. The rooms are fine, but dated with tiny bathrooms. Walk into a public restroom or take a good look in the halls and lobbies and you will see poor repair...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank soniacpa
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing your feedback on TripAdvisor. I am sorry to hear that we missed the mark on a number of things during your visit. We can, and will, do better. I would like to take this opportunity to assure you that your post has been shared with our hotel leadership team in order to facilitate further...

Atlanta, Georgia
Reviewed 15 September 2015

Great location for those looking to be centrally located in Dallas. Service was extraordinary. Upgrades are needed, but just a few basic things like iPod docking stations- they all have the old USB adapters attached. Bed was comfy. Room was clean and view of city was nice. Overall service was awesome. Names remembered and acknowledged. Breakfast on the Club Level...

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Helpful?
Thank Talesha C
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Talesha, Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay on Fairmont Gold including the private Gold lounge. I am happy that you enjoyed the complimentary breakfast and appetizers offered in the Fairmont Gold lounge, and we are pleased that our team provided warm, personal service during your stay. Thank...

St. Louis, MO
Reviewed 15 September 2015

As usual, Fairmont did a wonderful job. We stayed on the Gold Floor - such a treat. The evening hors d'oeurves were enough for a meal and the breakfast was top-notch. I can't imagine a nicer place to stay in downtown. We walked to the Art Museum and to Stephen Pyles' flagship restaurant which was fantastic.

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Helpful?
Thank onthemaptravel
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for taking the time to share your feedback. We are pleased that you enjoyed the hotel's convenient city-center location in the downtown Dallas Arts District, which offers great museums, restaurants and entertainment all within walking distance. We are delighted that you enjoyed the private Fairmont Gold level and access to the Fairmont Gold lounge. I'm happy that you...

London
Reviewed 15 September 2015

We felt it was perhaps a little bit tired, but overall a pleasant experience for a 1 night stop. Nice touch in the bathrooms with the amenities having my husband's name printed on them! Decent size rooms, decent bathroom, it does the job. For location, 10 minute walk to the Dispensary to see where JFK was shot, so good for...

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Thank Moonpig77
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for sharing your comments on Trip Advisor. We are happy that you and your husband enjoyed the bathroom amenities. We are also pleased that you enjoyed the hotel's convenient city-center location in the downtown Dallas Arts District, which offers great venues, museums, Dealy Plaza, and Klyde Warren Park all within walking distance. Thank you very much for your...

Toronto
Reviewed 14 September 2015

We recently visited Dallas and had the pleasure of staying at the Fairmont. We had an upgrade certificate from our membership in their Fairmont Club. The amenities in our bathroom had my husband's name on them, which was pretty cool. The front desk stuff was exemplary. The location is great for exploring the city. The Dallas museum of Art is...

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Helpful?
Thank AnnaDM
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing. We are delighted that you were able to stay at Fairmont Dallas with your husband! I am happy that you enjoyed our excellent location in the Dallas Arts District. As you noted, we are surrounded by great venues like the Dallas Museum of Art, Klyde Warren Park (an exceptional park located one block from...

Charlotte
Reviewed 14 September 2015

They will take great care of you. Do not miss the opportunity to stay here and walk to all the great sites in uptown Dallas. If you do not want to walk they will gladly drop you off and pick you up in uptown.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank chrisdK8043WK
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for taking the time to share your comments regarding your family stay. We are delighted that you enjoyed our location in the Dallas Arts District, which is ideal for exploring Uptown, West Village, downtown and more. I'm happy to hear that you received great service and call us the "Best Hotel in Dallas". We hope that you will...

La Marque
Reviewed 12 September 2015

Great service, rooms and facilities. If you like having it all in one place because of meetings or dance schedules (in my case) then this is the right place. Food was excellent and not that pricy. I would recommend this to anyone coming to Dallas.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 361denisr
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share your feedback regarding your visit for the annual Dallas Dance. I am glad to hear that you enjoyed your visit and we are always so pleased to have attendees of Dallas Dance staying with us. Thank you, again. We hope to see you again next year! Warm regards, Taylor Connor...

Chicago
Reviewed 11 September 2015

I found the Fairmont Dallas to be a fantastic hotel. The staff is amazing...very friendly and super helpful. They definitely go out of they way to help you....very proactive. The rooms are nice and our view was great! The location is perfect walking distance to the arts district and Uptown. Plus a great pool for laps or lounging.

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Helpful?
Thank DonnaM62
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing your feedback on TripAdvisor. We are glad to hear that you enjoyed your stay at our hotel and that you were comfortable in your guest room amenities and accommodations. I'm pleased that you were able to experience our luxurious rooftop pool. With a great view of the city skyline, the pool is quite popular...

Reviewed 9 September 2015 via mobile

We have had a fabulous time so far at the hotel - the food the service and the room are all A-1. One of the highlights though is the service given by concierge Tony Bennett. He went out of his way to make us feel at home and literally we could feel the pride, honour and love he has for...

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Helpful?
Thank James R
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for providing your feedback on TripAdvisor regarding your recent stay with friends. We are delighted that Tony Bennett provided amazing service that exemplified his pride, honor and love. Our hotel colleagues are passionate about providing guests with exceptional service, and Tony's enthusiasm is a perfect example of that commitment. We hope that we will have the opportunity to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: €171 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Fairmont Hotels, Priceline, Travelocity and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
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Dallas, Texas
Dallas, Texas
1 month ago
12 days ago

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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our small room in the 6 floor was dark and noisy, try higher floors.”
 of 5 bubbles sebipla, 20 Mar 2017 | Read review
“Ask for a room higher up, the views are great at night.”
 of 5 bubbles michaelcW6107TO, 15 Mar 2017 | Read review
“I cannot say what would be the best rooms. I was next to the elevator, but did not hear it and was not bothered by traffic near the room”
 of 5 bubbles Markkamleiter, 8 Mar 2017 | Read review
“As high up as possible to enjoy the city lights.”
 of 5 bubbles Enduro338, 1 Mar 2017 | Read review
“Upper floor, away from elevators”
  • Day view from room 1112 South Tower
  • Night view from room 1112 South Tower
 of 5 bubbles poodleone, 24 Feb 2017 | Read review
5 of 5