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The Westin Dallas Downtown

198 reviews
#40 of 212 Hotels in Dallas
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Traveller (95)
Room & Suite (75)
Dining (3)
Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (198)Write a Review
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1 - 5 of 191 reviews
Reviewed 1 week ago

The good: high end finishes, very nice bed/bedding, towels, service, ammenities, and location. The not-so-good: Parking isn't free or easy. There is self park on basement level. Its a bit of a maze and 2 sets of elevators are needed to get from garage to...More

Thank findjul
Hotel's Favourite
Reviewed 11 January 2018

The most important thing to know about coming to this hotel is that the entrance is on Elm Street. Map apps will take you to the Main Street address where the name of the hotel isn't and where there's no entrance for parking and no...More

Thank Ralph P
Response from TeamMarriott, General Manager at The Westin Dallas DowntownResponded 3 weeks ago

Dear Ralph P, Thank you for choosing The Westin Dallas Downtown during your visit to our city! We are delighted to read our location in the heart of downtown Dallas, with close proximity to an array of nearby attractions made your stay a memorable one....More

Reviewed 2 weeks ago via mobile

Just a good hotel with good sized rooms, great beds in the heart of downtown. The bar/restaurant is not bad either. The staff is pleasant and helpful. Only real downer is this hotel gets a lot of conferences, shows and large business meetings so it...More

Thank fkher
Reviewed 3 weeks ago

Have stayed here 3 times in the past 12 months; the valet guys take forever; they are rude and they aren't actually employed by the hotel so they just don't care; bellmen are very slow .....very slow to respond; restaurant is pretty terrible and room...More

Thank 949kbunk
Response from TeamMarriott, General Manager at The Westin Dallas DowntownResponded 3 weeks ago

Dear 949kbunk, Thank you for being our guest and taking time to share your review and the details regarding your stay. We appreciate your feedback regarding the issues associated with navigating to the hotel, the valet and coffee shop service you received, and any other...More

Reviewed 5 weeks ago via mobile

Firstly the beds are comfortable and that is important. The room - a junior suite - was huge - the only redeeming feature. Lighting was appalling - all accent lighting but no ability to see properly. The shower and bath very poor. The air conditioning...More

Thank never2late
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$207 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$207 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (95)
Room & Suite (75)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
rgood0616
2 May 2017|
AnswerShow all 8 answers
Response from Craig C | Reviewed this property |
The Westin has a nice restaurant on the reception floor called the Grill & Vine - the burger & fries is awesome for $15! Within walking distance is a Subway and an Enchilada's Mexican Restaurant located right on the NE... More
2
Votes
Michelle J
27 March 2017|
AnswerShow all 6 answers
Response from Matt T | Property representative |
Hi Michelle. Thank you for your question. We are a little over 1 mile away from the American airlines center. I am not sure if going there in your wheel chair would be the most safe or comfortable mode of transportation as... More
0
Votes
Kathryn T
2 December 2016|
AnswerShow all 5 answers
Response from Traveler_Eyal | Reviewed this property |
No, there is not
2
Votes
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123
Room Tips
"Higher floors are better both for view and sound abatement."
Read review
"I stayed in a corner suite at 27th floor with an amazing view. Quiet room"
Read review
"2830 was a fanastic, quiet room with a great view"
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"Higher floor (guest rooms are 23+)"
Read review
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