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W Dallas Victory Hotel

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#49 of 196 Hotels in Dallas
Certificate of Excellence
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W Dallas Victory Hotel
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890 Reviews from our TripAdvisor Community

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Showing 879: English reviews
work
Reviewed 30 October 2013

Stayed here in August and I was not impressed. Asked for a coffee pot for the room at 8:00 pm and they woke me up at 11:30 pm knocking on my door with the coffee pot. The room is poorly designed and way to expensive for what you get. I'm not staying again at this W.

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Helpful?
1Thank wrightbrothers
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello, Thank you for taking the time to write a review of your recent stay with us. I sincerely apologize for the coffee pot mix-up and apologize for any inconvenience it may have caused. I can assure you the response time is not typical for our hotel, and hope we can redeem ourselves during your next stay. Please reach out...

Austin, Texas
Reviewed 28 October 2013

My boyfriend and I wanted to have a weekend getaway and chose to spend it at the W Dallas. Best decision we could have made! Special thanks to Nina for helping us set everything up and for sending us a fantastic amenity. We had a spectacular welcome from Angelina when we arrived, and also enjoyed chatting with Susan. The room...

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Thank Hayley M
Edmonton, Canada
Reviewed 28 October 2013

everyone at the hotel is very friendly. beautiful rooms and great resturant. always fresh flowers in the lobby. loved the pillow on the bed and the bathroom toiletiries are great. will definatly stay here again. It is a bit pricey but you get what you pay for.

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Helpful?
Thank tina C
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Tina C., Thanks for writing such a nice review of W Dallas - Victory during your most recent stay. We stand by customers service and making each guest experience memorable, and it thrills me to hear we met your expectations. We look forward to seeing you very soon. Cheers, Darryl Jett, General Manager

Flower Mound, Texas
Reviewed 22 October 2013

Wow, we had a great stay at the W for our 2 year wedding anniversary. At check in they upgraded us to a much nicer room than we asked for (even with the special concert going on across the street and tons of people staying). Great view and awesome room! They left us a nice card wishing us a happy...

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Helpful?
Thank condryr35
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hi Condryr35, Congratulations on 2 years, and thanks for the great review! Busy or not our guests are important to us and your celebrations are our celebrations, so I'm glad we could make your getaway memorable. We look forward to your next celebration... birthday, job promotion, or just because. We've always got a room for you! Congrats, Darryl Jett, General...

San Francisco, California
Reviewed 22 October 2013

This hotel is across the way from one of our offices so my review is coming from a business traveller perspective. Each time I stay, I am greeted with such friendly staff; they say hello, open doors, smile, and are sincere. This is important because there are some W's that try to too hard to be trendy that they can...

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Helpful?
Thank Ovenbird
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Ovenbird, Thanks for your kind words. We loving hearing from our happy guests and know we're providing what our travelers seek in a luxury hotel. I'm thrilled you love our funky, but friendly vibe! Thanks for taking part in our Make A Green Choice program; going green and conserving energy and water is important to us. I will look...

New York City, New York
Reviewed 21 October 2013

I booked two non-refundable rooms for the weekend of the Red River Rivalry game. A month before the reservation we realized we didn't need one room and, given the hotel always sells out for that weekend, we called to ask if we could cancel and get a refund or, alternatively, arrange to transfer the room to a 3rd party. We...

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Helpful?
2Thank C W
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

CW, Thank you for your concerns. We are working with you to resolve this issue. Please continue to reach out to me, directly, gmdarryl.jett@whotels.com. Kindest regards, Darryl Jett, General Manager

London, United Kingdom
Reviewed 21 October 2013

Just spent 4 nights at the W in Dallas and what a disappointment! Having stayed in a few W's (New York, Istanbul, Barcelona) I was expecting something a little more upmarket! Firstly I read that the hotel had undergone a complete refurbishment and therefore I was excited to think we would receive the same service and luxury like the W...

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Helpful?
1Thank WilliamR1967
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

William R, Thank you for taking the time to write a review. I am deeply sorry your experience was not what should be expected from a W Hotel. I can ensure you, your overall stay has been shared with our entire W Dallas team, who have taken your experience as an opportunity to improve our business and focus on the...

Houston, Texas
Reviewed 14 October 2013

We spent the weekend at the W and went to the football game. It is a short walk to the rail which made our trip to the game simple. There was a concert across the street and the hotel was busy. Many hotels would have been overwhelmed but they handled all of the people in wonderful fashion. The hotel staff...

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Helpful?
Thank sus125g
Bruges, Belgium
Reviewed 13 October 2013

A very nice, modern, lively hotel with helpful staff. Rooms are very nicely setup with the bath room integrated in the room. My room had a stunning view over Dallas. Downside was the somewhat high price.

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Thank Koen67
Austin, Texas
Reviewed 11 October 2013

I have been here for 3 hours and I am entirely unimpressed. The room is exceptionally adequate; comfortable beds, no complaints there. However, we made the mistake of having dinner at cook hall. Apparently since there is an event going on at the convention center (SHOCKING), the restaurant had to pare down its menu (4 options, no cocktails) to accommodate...

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Helpful?
1Thank Jennie A
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Jennie A., I appreciate your honesty in your review. We can only learn and improve on what we know, so I sincerely thank you for taking the time to write a review. I can honestly say your review has been shared with our team, and have made changes to our restaurant operations thanks to your feedback. We no longer offer...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
There is simply no better place to hang your hat (cowboy or otherwise) than the W Dallas-Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory. Our unique and subtle touches including lasso sculptures and armadillo skin embellishments will have you saying WOW at every turn. Just minutes from visionary museums and popular festival sites, our Dallas hotel is the perfect choice for leisure and business travelers alike. ... more   less 

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Ln, Dallas, TX 75219
Region: United States > Texas > Dallas > Oak Lawn
Price Range: €307 - €437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Dallas Victory Hotel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx
Hotel Style:
#12 Spa Hotel in Dallas
#20 Business Hotel in Dallas
#27 Luxury Hotel in Dallas
#35 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from W Dallas Victory Hotel staff and other travellers.
5 questions
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Terral, Oklahoma
New York
9 months ago
Dallas, Texas
over a year ago

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Questions? Get answers from W Dallas Victory Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely worth upgrading to a suite”
  • Bed and sofa on one side of the suite
  • Large outdoor balcony with chaise
  • Dining table on other side of the suite
 of 5 bubbles 78jasons, 6 Jan 2017 | Read review
“All rooms are awesome! However, try to get a corner room near the American Airlines Center”
 of 5 bubbles falisap, 14 Nov 2016 | Read review
“1527 had wonderful views!”
 of 5 bubbles ihatefakenames, 3 Nov 2016 | Read review
“Suites are just 2 connecting rooms. Not worth the price. Better off just getting a room.”
 of 5 bubbles rbitut, 3 Nov 2016 | Read review
“We had a beautiful view of the Dallas Skyline with two rooms which faced Victory. Quiet and so accommodating!”
 of 5 bubbles RBMoo, 14 Oct 2016 | Read review
5 of 5
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