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Extended Stay America - Dallas - Vantage Point Dr.

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Extended Stay America - Dallas - Vantage Point Dr.
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96 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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New York, New York, United States
Reviewed 16 March 2017

Everyone is very attentive. Concerned that your stay feels like home. Corner suites are large and sunny. Corner suites are large and sunny. Marisa, Bria & Derek very helpful. Housekeeping very meticulous.

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Helpful?
Thank Alan G
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

The team and I appreciate your comments. It is good to know you received excellent accommodations and that our staff was able to assist you properly during your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 16 March 2017 via mobile

Marisa and all of the staff at this location are always accommodating and go out of their way to make sure my needs are met. I have been here for quite a while and truly feel like I'm home. The location makes a visit so easy to access any where in Dallas.

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Helpful?
Thank Dottie1973
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were pleased with the customer service provided by our staff and that you valued our convenient locations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Dallas, Texas
Reviewed 26 February 2017

very nice place to stay and quite. I would come here again and again. staff was great to me and provided anything I asked for . beds were nice and soft and slept like a baby and very much injoy my stay there thank you so much.

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Thank jeremyleake
Bristolville Ohio
Reviewed 31 January 2017

We were originally booked in the one at 12270 Greenville which is across the street from this one. NEVER will stay there again. Pan handlers in parking lot, homeless looking people entering the lobby every morning helping themselves to ALL the breakfast snacks and coffee meant for the guests. booked a smoking room get there and the hotel is being...

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Helpful?
Thank 373rebeccak
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

Thank you for sharing your experience. I am glad you received a better experience at our location than your previous accommodations. We will continue to strive to provide guests with a comfortable stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Romulus
Reviewed 27 January 2017

I had a wonderful stay during my visit. The staff was awesome especially the Assistant Manager Marissa. I so appreciated all the time and energy they put forth to help make me feel like it was a home away from home. Will definitely be back!!!!

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Helpful?
Thank Larie L
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

We appreciate you taking the time to share your experience. It is great to see you were well accommodated by our staff and that they made a positive impression on you through excellent customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Dallas, Texas
Reviewed 11 January 2017

Hey, From day one I have received excellent care from the staff here.Above and beyond--Devin L. (on the evening shift) and Brianna (works days) both at the front desk. Devin from day one very polite, had answers for my question, assisted in my every need and extremely professional young man. Brianna had a friendly smile every day and assisted with...

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Helpful?
Thank cyndprice2
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

Thank you for taking the time to share your experience. I am pleased to read you not only enjoyed our staff, but also your overall stay at our hotel. Our staff will be informed on the great job they did. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring...

Fayetteville, AR
Reviewed 14 October 2016

I made a reservation by phone with the hotel itself. Our plans changed and I called the hotel a full four days before we were due to check in. I asked the desk clerk if I could change my arrival from Thursday to Friday and keep the same check-out date of Sunday. Instead of a three-night stay I was asking...

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Thank Jim G
Reviewed 6 September 2016

0* - worst hotel on the planet -------------------------------------------------- 1. irresponsible staff/front desk 2. room has left over trash, used soaps, no towels 3. careless 4. horrible customer support 5. rooms not cleaned 6. staircase full of left over food thrown

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Thank ambati k
Lexington, North Carolina
Reviewed 23 July 2016

Although they claim to have smoke free rooms, they are not. I had a reaction to the smoke and reported my issue to the desk. There only response was that they could not do anything about it. I also did not feel safe. There were people walking up and down in front of my door all night. I would not...

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Thank dyslexicdiamonds
Reviewed 17 July 2016

I usually tend to be a bit weary of staying at any Extended Stay type hotel but I must say I was thoroughly impressed by the customer service I received from the young woman at the front desk, Marissa. She made sure I was accommodated even though I had booked the incorrect number of nights she made sure to go...

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Helpful?
Thank Christen A
Manager_11525, Manager at Extended Stay America - Dallas - Vantage Point Dr., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to hear that you were so impressed by the customer service provided by our staff. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Dallas - Vantage Point Dr.

Address: 9019 Vantage Point Drive, Dallas, TX 75243-3581 (Formerly Wellesley Inn & Suites)
Region: United States > Texas > Dallas
Price Range: €74 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Dallas - Vantage Point Dr. 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Extended Stay Dallas
Dallas Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Dallas - Vantage Point Dr. staff and other travellers.
1 question
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Texarkana, Texas
9 months ago

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Questions? Get answers from Extended Stay America - Dallas - Vantage Point Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms on the south side are quieter, "Corner suites are large and sunny”
alang214, 16 Mar 2017 | Read review
“rooms on back conner”
jeremyleake, 26 Feb 2017 | Read review
“Go across the street from Greenville Road location and stay at Vantage Point location”
373rebeccak, 31 Jan 2017 | Read review
“Quieter rooms on the south side not next to the stairs.”
cyndprice2, 11 Jan 2017 | Read review
“Don't stay there!”
dyslexicdiamonds, 23 Jul 2016 | Read review
5 of 5