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Hilton Garden Inn Dallas / Market Center

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#18 of 200 Hotels in Dallas
Certificate of Excellence
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Hilton Garden Inn Dallas \/ Market Center
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733 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dallas / Market Center
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Showing 718: English reviews
Reviewed 30 August 2016

Very Nice, Pleasant and Clean. Counter Staff very professional and courteous. Husband and I was on a weekend getaway and enjoyed the stay. I will definitely stay again if in Dallas in the future. Loved It!!!! I have always been pleased with Hilton and haven't disappointed yet. I hope Hilton will stay as a clean an nice Hotel Corporation for...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sharrunb
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear sharrunb- It was our pleasure to take care of you and thank you for sharing. Next time you need a weekend getaway please keep Dallas and HGI in mind. We'll make it another great experience!

El Paso, United States
Reviewed 30 August 2016

Hilton Garden Inn is my favorite hotel. The fitness center is fully equipped, and very spacious. They always provide the per diem rate. Love this hotel! When I'm in Dallas, Texas, I make sure I stay at this Hilton.

Review collected in partnership with Hilton Garden Inn
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1Thank Cynthia L
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Cynthia L - Thanks for your stellar review! We appreciate your wonderful comments and loyalty as a customer. We hope to see you soon. In the meantime... Happy Holidays to you and yours from your family at Hilton Garden Inn Dallas Market Center!

New Orleans, Louisiana
Reviewed 28 August 2016

Rooms have been pleasantly refurbished. They are bright, modern and clean. Lots of electrical outlets, good lighting, plenty of surfaces and space. I would definitely stay here again. Good, central location for highway access. I really don't have any negatives other than the exterior and hallways are a bit drab....but that's minor!

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Helpful?
Thank danny504504
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear danny504504- Thanks for your compliments! Our recently completed renovation made a big impact so thank you for noticing! We appreciate your business and hope to have you back again soon.

Osage Beach Mo, United States
Reviewed 28 August 2016

Not as good as others in the states. Seems to many people doing to many people jobs. Waiters change two or three times during dinner. I couldn't figure out who my waiter was for dinner, as it kept changing on the hour. Looked as if someone was not keeping up with the help here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gary K
Tonja M, Front Office Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Gary K - Thank you for taking time to post your honest review. I'm so sorry to hear that your experience in our restaurant wasn't up to standard. Our goal is to exceed your expectations and I apologize that we weren't successful. We'd like to make it right and give you the Hilton Garden Inn experience you've come to...

Asheville, North Carolina
Reviewed 26 August 2016 via mobile

The staff here went above and beyond to reunite me with my lost passport. I left it behind on an overnight stay. The cleaning staff found it, and the managers and from desk employees helped track me down. I will stay here again on my next visit to Dallas.

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Helpful?
Thank workerbeek
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear workerbeek- I'm glad the situation worked out so well! Our team was happy to help. Hope you enjoyed your vacation in Dallas and we look forward to your next visit!

Houston, Texas
Reviewed 24 August 2016

Over all we enjoyed our trip!! And stay!! The beds were accommodating. The bathroom and bedroom were clean! Great views of the city. The breakfast we're paying for could be better. Other than the one lady I spoke of earlier on the survey the staff was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 555taffm
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear 555taffm- Thanks for the review. I'm sorry breakfast did not meet your expectations but I'm glad to read the rest of your visit went well. Please feel free to contact me directly at david.weston@Hilton.com and I will refund your breakfast charges. Please come back and see us again soon!

Reviewed 23 August 2016 via mobile

Although we live 4 hours away this will now be a bit of a staycation for us. The rooms are clean and fresh. The staff are amazing and the other guests are clearly pleased. We want to thank the hotel and especially Derrick at the desk and Reuben. When there were just two people ahead of us Reuben came out...

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Helpful?
Thank LisaMarie M
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear LisaMarie M- I'm sorry for your loss but I'm thrilled by team took such good care of you. It was our pleasure to serve and please know you're welcome back any time.

Miami, Florida
Reviewed 22 August 2016

Hotel was clean, beds were comfortable, Hotel staff was very friendly. The only thing is there was not much to see within walking distance. Had to drive in the car, and the parking at the hotel, became a bit difficult, due to the convention, but the manager tried to cater to the guests~

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Helpful?
Thank Ingridnoelrogelio
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Ingridnoelrogelio- We appreciate your review. I'm happy to read that you enjoyed your stay so well. Dallas is a large city with many things to see and do within a short drive. Fortunately our hotel is centrally located and easily accessible to all the great things our city has to offer. I hope you got to try all the...

San Antonio, Texas
Reviewed 22 August 2016

We had to visit a very sick family member and during our stay we received a warm welcome and outstanding customer service. We certainly made the right choice in lodging here. Very nice price. Food was terrific!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank A8075YG
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear A8075YG- I'm sorry about the circumstances of your visit but I'm thrilled my team took such good care of you. I hope your family member is doing better and we'd love to have you back with us again!

Dallas, United States
Reviewed 22 August 2016

Very nice hotel, friendly staff, clean room. Internet resets your connection every 24 hours... Kinda of a pain. Room service is cold, over priced and the menu in limited. Over all experience...Fair to midland.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Johnny M
David W, General Manager at Hilton Garden Inn Dallas / Market Center, responded to this review

Dear Johnny M- Thank you for your review. I'm glad to know that you enjoyed most of your stay but I'm sorry about the disappointing room service experience. Please feel free to contact me directly at david.weston@Hilton.com and I will gladly remove your room service charge.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Set blocks from freeway access to downtown Dallas, this Dallas Market Center hotel puts you at the heart of the Metroplex. Work in our complimentary 24-hour business center or from your room with complimentary WiFi access. Choose your favorites at the Garden Grille's cooked-to-order breakfast. Wind down with a beer in the Pavilion Lounge, and use your in-room microwave to make snacks from the 24-hour Pavilion Pantry. Our hotel also provides a modern fitness center and refreshing outdoor pool. Host Dallas meetings for 3-300 on the doorstep of Dallas corporations such as IBM and Bank of America. Settle into our guest rooms featuring a microwave, refrigerator and complimentary HBO provide the comforts of home. Stay connected at the large desk or from the comfort of your bed, with complimentary WiFi access. Complimentary airport transportation to/from Dallas Love Field. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Market Center

Address: 2325 N Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: €112 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Market Center 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas/Market Hotel Dallas
Dallas Hilton Garden Inn
Hilton Dallas
Hotel Style:
#35 Business Hotel in Dallas
#35 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Market Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dallas / Market Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not experience noise from the freeway or hallway that interrupted our sleep.”
 of 5 bubbles colleens8, 1 Mar 2017 | Read review
“End room with air on made for perfect sleeping”
 of 5 bubbles theumer7, 21 Jan 2017 | Read review
“Ask for a room on the other side of the hotel from the free way.”
 of 5 bubbles lindaabc, 14 Jan 2017 | Read review
“face the back of the hotel otherwise the front faces the highway”
 of 5 bubbles BigNaughty, 24 Oct 2016 | Read review
“Was on the 2nd floor on an end. Except for the AC, it was a quiet stay.”
 of 5 bubbles donaldmE8440EF, 22 Sep 2016 | Read review
5 of 5