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Embassy Suites by Hilton Dallas Near the Galleria

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#44 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Embassy Suites by Hilton Dallas Near the Galleria
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833 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Near the Galleria
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Showing 816: English reviews
College Park, Georgia
Reviewed 21 November 2016

All was good we ere comfortable. Serve was great. The was was a little stuffy, so we kept the door open for a while. Every thing else was great. The staff was very nice. Overall it was a good stay. We would return again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P3658DMdennisl
United States
Reviewed 18 November 2016 via mobile

The food is decent. The staff was mostly great Especially Ruth, Eve, Noreen, the 11/18 breakfast crew and 11/16 & 11/17 happy hour crew all were very very helpful!! I would have rated this hotel at 4 stars but my horrendous experience with Sami at the front desk coupled with minimal servicing of the rooms (More attention could be paid...

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Helpful?
Thank Maryannshopping
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am happy to hear that you were impressed with our front desk staff and food & beverage staff but disappointed to hear of the concerns you had with another front desk associate as well as guestroom cleanliness. I would like to have...

Santa Fe, New Mexico, United States
Reviewed 12 November 2016

This Embassy Suites is a very clean and friendly Hotel, from all of the staff encounters from check in to Breakfast. the staff that serviced our Meeting were so friendly and quiet you wouldn't even notice them servicing the room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marcella-Vega
Dallas, Texas
Reviewed 10 November 2016

Not a well managed hotel, Will never stay here again, the staff is not from there as usually, the pool and the Jacuzzi out of service the pool was not heated, the room carpeting was dirty no cold water in the bathroom, promised room service never showed up, too much more to say, take my advice, wast not worth 183$

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 527karmenh
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am extremely disappointed to hear of the inconveniences you had throughout your stay. I can assure you this is not a typical stay with our Embassy Suites and I would like the opportunity to discuss your visit, 972-364-3650 or via email at...

DENVER
Reviewed 7 November 2016

I used this hotel for my business trip in Dallas. The facility is okay but in the morning was understaffed and didn't get good quality service. I requested the shuttle service but it was 20 min. late and the manager didn't seem to care if the service was provided as the guest requested...very disappointing experience.

Review collected in partnership with Embassy Suites Hotels
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Thank TAKAHIRO M
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am disappointed to hear of the inconveniences you had with our shuttle service. This is unacceptable and I will personally meet with our Front Office Manager and front desk staff to discuss your concern to ensure our staff understand our guest expectations....

Edmond, Oklahoma
Reviewed 7 November 2016

The lobby is magnificent. The rooms are very comfortable and clean two room suites, the a/c works well, beds are good, and rooms are quiet. Our room was a bit worn: the cabinet doors did not close correctly, the microwave turntable was broken, and the bathroom had some rust. The full breakfast was good although the omelettes were a little...

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Thank Soonerair
Reviewed 5 November 2016 via mobile

I think clean and quiet are the 2 most basic requirements in a hotel and this Embassy Suites is both. In addition, large bathrooms and nice TVs in the room. The Friday night happy hour had a great selection of free drinks and an ok selection of snacks. The breakfast was standard fare, but well organized and had a spacious...

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Thank Diane W
Lawrenceville, Georgia
Reviewed 2 November 2016

Front desk staff was very friendly and helpful. Used the complimentary shuttle a couple of times and had a great experience. The shuttle will bring you to the Galleria Mall but it is close enough to walk. Comfortable room. Great night's sleep.

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Thank BMJJR
Ketchikan, United States
Reviewed 30 October 2016

Service from the staff was great. They tended to each need we asked for. It was great to be greeted by a cheerful bunch. Very close to everything we needed in Dallas. It was a very nice hotel, specailly the swans in the atrium.

Review collected in partnership with Embassy Suites Hotels
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Thank Peter J
Pflugerville, United States
Reviewed 29 October 2016

the hotel staff was good to deal with and all very respectful. The problem is I had the room cleaned each day I stayed and one day they left a bag of trash and about 3 dirty drinking glasses that were used from the bar. One day a staff member entered my room unanounced and startled me.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mike M
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am happy to hear that you were impressed with our staff service but disappointed to hear of the inconveniences you had with room cleanliness. I will personally meet with our Executive Housekeeper to address your cleanliness concerns as well as having an...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Near the Galleria

Address: 14021 Noel Rd, Dallas, TX 75240-7310
Region: United States > Texas > Dallas
Price Range: €112 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Near the Galleria 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#5 Green Hotel in Dallas
#26 Family Hotel in Dallas
#38 Romantic Hotel in Dallas
#41 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Near the Galleria staff and other travellers.
4 questions
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Los Angeles, California
3 months ago
Lakewood, California
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Near the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as far away from the elevator as you can.”
666kirkf, 18 Apr 2017 | Read review
“Noise was not an issue - I was on the second floor facing the street”
Beth_McD05, 26 Feb 2017 | Read review
“The hotel is somewhat sheltered from outside noise.”
jeffdR8237UJ, 1 Feb 2017 | Read review
“If you have to stay here, avoid room 204”
Y8701FRdavids, 3 Jan 2017 | Read review
“Rooms facing the front or the south are quietest and most pleasant”
Soonerair, 7 Nov 2016 | Read review
5 of 5