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Embassy Suites by Hilton Dallas Near the Galleria

EmbassySuites.comUS$127*
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#44 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$132*
US$127*
US$128*
US$132*
US$126*
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Embassy Suites by Hilton Dallas Near the Galleria
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851 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Near the Galleria
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Showing 834: English reviews
Reviewed 8 January 2017 via mobile

Its a perfact hotel and center for business activities. Everything is ok accommodations food and neat and clean .ony one thing is not well .its location. It is some faar from center of dallas .i atten a expo here is nice

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Helpful?
Thank asif041
Chicago, Illinois
Reviewed 5 January 2017 via mobile

Stayed at this hotel while visiting clients in the area. Completed the check-in process via the Hhonors app and was presented with waters and snacks upon arrival. Typical nice beds and manager's reception found at an ES. THE GOOD: 1) Friendly staff 2) Clean lobby (except the swan pool) 3) Spacious suites 4) Nice hot shower 5) Real Starbucks coffee...

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Helpful?
Thank travelgal080
Shreveport, United States
Reviewed 4 January 2017

Although the staff we interacted with were friendly, getting things like extra linens (reservation was for 3 adults but only towels for 2 were ever put in the room) required several requests -AND again the next day, too! Breakfast service and food was good overall but if you try to eat at the restaurant in the evening, be prepared for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jonnene M
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I apologize for the inconveniences you had during your stay. It is completely unacceptable to ask multiple times to get requests fulfilled especially when you are having a meal in our restaurant. I will meet with our Front Office Manager and Food &...

Austin, Texas
Reviewed 4 January 2017

Gold HHonors and our view was the back of the front cement canopy: like looking at a brick wall. Okay, then environmental controls never able to get the room to a decent temperature to sleep. Then the hot water didn't work. When I realized after running it on several occasions and called the front desk, their answer was that they...

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Helpful?
Thank David S
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I apologize for the inconveniences you had during your stay due to our hot water not properly working. We've been upgrading our boiler system and unfortunately have hit some snags that caused some problems with hot water being available for periods of time....

Sao Paulo, SP
Reviewed 2 January 2017 via mobile

Avoid this place. It only appears to be good. Reception totally confused and lost in the explanations charged me the two rooms advanced on the credit card and Plus with over $ 400 more than the amount reserved. You question and they claim to be the system. Incompetence to solve other problems such as lack of hot water. I am...

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Helpful?
Thank Pasqual278
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. We spoke while you were here and I cannot apologize enough for the inconveniences you had during check-in, something that should have been avoided with our 3rd Party but unfortunately missed. The concern with hot water I have no excuse for. We've been...

Wichita Falls, Texas
Reviewed 24 December 2016

My experience from booking to check out was exceptional! The complimentary breakfast was awesome! The front desk staff was very friendly and very helpful! I look forward to my next stay at this hotel! We loved the swans!

Review collected in partnership with Embassy Suites Hotels
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Thank DonnafromTexas
Atlanta, Georgia
Reviewed 22 December 2016 via mobile

I always really enjoy Embassy Suites hotels because they are true suites with real doors that separate the sleeping and living room areas. This one is nice but older, same great suites as the rest with free parking, free breakfast with omelettes/ cooked to order eggs, etc. Free happy hour drinks for two hours each evening with free snacks. The...

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Helpful?
Thank WorldTraveler1231
Central Texas
Reviewed 22 December 2016

We have stayed here several times when visiting family in the Dallas area, and the experience is consistently good. Plenty of shopping nearby, if you are so inclined, and easy access to the Dallas Parkway and 635 makes it easy to get around.

Review collected in partnership with Embassy Suites Hotels
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Thank DFrazee
Reviewed 21 December 2016 via mobile

I'd like to give this hotel a better rating, because overall the room and common areas were very nice. Unfortunately, I just can't based on the fact that there was NO HOT WATER for the duration of my stay AND no sympathy from the management. No comps, no apologies, nothing. But maintenance was 'working on it'. I wisely checked into...

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Helpful?
Thank Boejina
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am disappointed to hear of the concerns you mentioned about our hot water. We recently upgraded our boiler system that controls all guestrooms and are working out all the bugs that goes along with a new system. I apologize for the inconveniences...

San Antonio
Reviewed 21 December 2016

All was well up until I had two pending charges on two different cards. Managers were not willing to help in any way. The person I spoke with was basically telling me I was the one at fault and at one point basically called me a liar.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank claude4texas
Christopher P, General Manager at Embassy Suites by Hilton Dallas Near the Galleria, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am disappointed to hear of your checkout experience. I apologize for the inconveniences you encountered and would like to speak with you in further detail about your experience and see if there is anything I can do to help. Thank you for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Near the Galleria

Address: 14021 Noel Rd, Dallas, TX 75240-7310
Region: United States > Texas > Dallas
Price Range: €111 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Near the Galleria 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Hotel Style:
#5 Green Hotel in Dallas
#26 Family Hotel in Dallas
#38 Romantic Hotel in Dallas
#41 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Near the Galleria staff and other travellers.
4 questions
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Los Angeles, California
4 months ago
Lakewood, California
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Near the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only one set of elevators. I would get a room near the elevator.”
73BrianU, 12 May 2017 | Read review
“Skip it. There are a couple of other hotels within a mile radius of this one.”
Maryannshopping, 3 May 2017 | Read review
“Get as far away from the elevator as you can.”
666kirkf, 18 Apr 2017 | Read review
“Noise was not an issue - I was on the second floor facing the street”
Beth_McD05, 26 Feb 2017 | Read review
“The hotel is somewhat sheltered from outside noise.”
jeffdR8237UJ, 1 Feb 2017 | Read review
5 of 5
EmbassySuites.com
US$127* /night
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Expedia.comUS$128
PricelineUS$126
getaroom.comUS$132
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Prices are for 1 room, 2 adults
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