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BEST WESTERN PLUS Dallas Hotel & Conference Center

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199 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Dallas Hotel & Conference Center
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Showing 186: English reviews
PRETORIA
Reviewed 18 October 2016

Although this hotel is a bit of a distance from Dallas, it is clean comfortable and the free breakfast is excellent. The shuttle service to the station made it easy to get around, although it can be improved by changing the radius to 10km from the hotel and not the 5km offered. The staff were also clueless about the bus...

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Helpful?
Thank MBALIM
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better – especially the breakfast! Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than...

Killeen, United States
Reviewed 17 October 2016

the smell in room 341 is that of foul water, or maybe someone died in that room. not sure- kept me up all night and we wont be using that hotel, or the chain anymore. the staff had to know about this issue, but it seems that there are no steps taken to resolve this. they are happy to take...

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Helpful?
Thank Nicole B
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Houston, Texas
Reviewed 16 October 2016 via mobile

There was a motorcycle event going on this weekend, so there was motorcycle noise, loud voices and pot smoking going on all weekend. ALL WEEKEND. Other than that, no bath counter space, tub didn't drain well, bed hard and air conditioner did not function properly. Room was clean and staff was nice. Dwayne was very sweet and Jeff was stressed....

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Helpful?
Thank ssbrowne
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting about our great front desk service and comfortable rooms. I apologize for any maintenance issues that weren’t properly addressed. We’re working to improve all aspects of the hotel and sincerely hope you will reconsider and give us another chance to satisfy you. Sincerely, Hotel Manager

Indian Rocks Beach, Florida
Reviewed 15 October 2016

I was not sure about the location when I parked, but was completely sold when I got to the lobby. The clerk was very accommodating and the room was beautiful--freshly remodeled and very comfort able. The breakfast was very good and all in all the stay was great.

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Helpful?
Thank Saxchief
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you so much for your kind words about our friendly hotel here in beautiful Dallas City. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you...

Tulsa, Oklahoma
Reviewed 12 October 2016

The hotel is very nice, probably the best Best western plus we've stayed at. Has nice decor and lounge area, design, and rooms are nice and clean. The breakfast is very good. The only complaint I would mention is the rooms are small, no extra room to move around in, or for the kids. Otherwise a nice place to stay....

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Helpful?
Thank Doug J
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Sherman, Texas
Reviewed 8 October 2016

The bed was so hard I did not sleep at all. I told the clerk at check out and his response was "You didn't like our new beds?" Then he asked "well how did your husband sleep?" With a smirk on his face and heavy attitude. I called the manager to discuss the problem and being over charged and never...

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Helpful?
Thank markjenkerr
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and clearly let you down in this case. I hope you will forgive these lapses and try us again in the future to see how we normally do business. We very much value your business and apologize to...

Norman, Oklahoma
Reviewed 8 October 2016 via mobile

Reservation made via United Mileage Plus Reward's agent HotelBeds booking number 3545735. When we arrived(8ish in the PM) the front desk system did not show our reservation, so being a third party type booking we(both front desk and I) had to call into the HotelBeds Emergency line (waited for 50+ minutes) BW Plus Front desk staff and manager ( Thank...

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Helpful?
Thank JajaLalaMimiEE
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your kind words about our great hotel and exceptionally pleasant staff. We take real pride in our facilities and in our employees. I’m very pleased to hear that you would stay with us again, and I hope you have the opportunity to do that very soon. Serving guests is our purpose for existing and is something...

El Paso, Texas
Reviewed 3 October 2016

Nothing real special about this hotel, mostly pretty basic for a best western. I do have to say that when we stayed they must have been renting out there conference room because they where having a party down there every night, and it was load and annoying. I Would avoid on the weekends if you are looking for peace and...

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Helpful?
Thank Matthew8814
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that actions by other guests beyond our control detracted so much from your stay. This was an unusual and unavoidable occurrence. . We offer the best value in the Dallas, TX area, and I regret that we could not satisfy you in this case. Sincerely, Hotel Manager

College Station, Texas
Reviewed 2 October 2016

Our room was at ground floor after the laundry (we did not like it at all).It was clean but we had a group of neighbors mostly smoking cigarette and other Stuff outside our room(there was another small entrance close to our room at aisle which was nice for some smokers to be there all the time) we could even clearly...

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Helpful?
Thank aminalizadeh
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I am glad you like the design of our lobby and restaurant. I’m sorry that your otherwise pleasant stay here was marred by actions by other guests. I thank you that you realize that having bad neighbor is not Hotel Fault. We hope to see you again when you visit the area again. Sincerely,...

Huntsville, Texas
Reviewed 21 September 2016

the room was very clean and nice. the only problem was the hot tub did not get hot. but the manage was great in went right to work on it. ihe also email me and let me knew it was work. i would stay there again

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Helpful?
Thank sophiaw3212016
bwplusdallashotel, Webmaster at BEST WESTERN PLUS Dallas Hotel & Conference Center, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a Clean and Nice place to stay and that our amenities were to your liking. Maintenance staff was informed about the Hot tub. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
ALL NEW Best Western PLUS Dallas Hotel and Conference Center is conveniently located minutes from upscale shopping at the nearby Galleria Mall and a variety of dining choices at "Restaurant Row." Downtown and all the sights are a short drive from this cozy hotel. Enjoy a hearty HOT breakfast at the Garden Cafe, refresh in the outdoor swimming pool, stay fit at the exercise facility, and unwind in our well-stocked Lobby Lounge. Whether traveling on business or pleasure, Best Western PLUS Dallas Hotel and Conference Center will meet all of your needs. ... more   less 

Additional Information about BEST WESTERN PLUS Dallas Hotel & Conference Center

Address: 8051 Lyndon B Johnson Fwy, Dallas, TX 75251-1301
Region: United States > Texas > Dallas
Price Range: €72 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Dallas Hotel & Conference Center 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Best Western Plus Dallas Hotel And Conference Center
Best Western Plus Dallas Hotel Dallas
Best Western Dallas Hotel
Dallas Wyndham
Hotel Style:
#13 Best Value Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and other travellers.
7 questions
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College Station, Texas
2 months ago
1 month ago

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Questions? Get answers from BEST WESTERN PLUS Dallas Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never Ground level”
 of 5 bubbles aminalizadeh, 2 Oct 2016 | Read review
“The 2nd floor doesn't have an ice machine. Floor 3 seems like the smokers floor.”
 of 5 bubbles Massawuhyum, 16 Jun 2016 | Read review
“Ask for the first floor room, pool view”
 of 5 bubbles joeld424, 10 May 2016 | Read review
“Room and cost are commensurate... cheap.”
 of 5 bubbles khawker, 10 Jan 2016 | Read review
“Be aware of room 139”
 of 5 bubbles Senya_The_Chief, 9 Dec 2015 | Read review
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