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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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585 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Dallas Park Cities
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Showing 577: English reviews
Houston, Texas
Level Contributor
137 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 September 2016 via mobile

Pros: - Walking distance to restaurants (chipotle, burger bar, etc) - Short drive to shopping - Conference Rooms - I hosted a training session in one of the conference rooms. There was an audio/visual specialist on site to assist. He helped me setup my laptop and brought in an extra speaker at the last minute upon request. Excellent! - Catering... More 

Helpful?
1 Thank aethomso
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is quite rewarding to receive nice comments that reflect our staff, hotel and catering service. We do want our guest to know that we are there to assist and make their stay pleasant. It is unfortunate that there is construction across the street, but it does not disrupt our service to you, our guest. Thank you More 

Cleveland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016 via mobile

The hotel room itself was fine - clean and well maintained. The bathroom, however, needs to be updated - bathtub is slow to drain, caulking shows some mold, at some point a hole was cut into the ceiling and then put a board over it and painted it to match the ceiling, and the toilet sticks sometimes when you try... More 

Helpful?
Thank Candice M
Scottsdale, AZ
Level Contributor
362 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 19 September 2016

We have stayed multiple times at this hotel. We love the location which is walkable to our business meetings. We made a reservation 48 hours before our arrival. At 10:30pm we arrived and was told by the valet to not unload the car and to talk to the manager. We were told that they did not have a room for... More 

Helpful?
Thank laplume9254
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

I’m sorry we were unable to accommodate you during your recent trip through our area. We hope the accommodations we secured at our sister hotel were satisfactory. Please feel to contact me directly to discuss your situation. We do hope that you will consider staying with us if you make future plans to travel to our area. Thank you, More 

Russellville, Arkansas
Level Contributor
216 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 19 September 2016

My wife and I stayed here on our latest trip to Dallas and enjoyed our stay. It's a very nice property and is well kept. The staff does a great job and is friendly and efficient. Our room was nice and clean...very comfortable. We'd definitely stay here again!

Helpful?
Thank Michael W
Philadelphia, Pennsylvania
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 September 2016

I stayed at the Hilton Dallas Park Cities hotel for two nights in August, 2016. The lobby and bar area is very comfortable and the room was clean and had all the amenities you'd expect from a hotel of this quality. The front desk staff was very pleasant and helpful. Check in was fast and easy. Only complaint about the... More 

Helpful?
Thank MichaelDee58
New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 September 2016

I was awakened at around 2 am by a loud noise coming from the AC vent.In the am I told the desk about it.Later that night returning from a party we had attended, the AC sound was back to normal and I was able to have a normal nights sleep.I have had experience in the past at other hotels where... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank seniorflyer
Wellington, Florida
1 review
Reviewed 12 September 2016

Received poor service and was lied to about a fax being sent when it wasn't Poorrepresentative of Hilton honors The fax was very important. We were told it had been sent. We later found out it had not been. The hotel was overly cold. In the middle of the afternoon there was no Starbucks coffee.. It was just a poorly... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 898maryellenm
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Dear 898maryellenm Thank you for your review of your recent experience at our hotel. I'm apologize for the issue regarding the fax as well as the coffee. These challenges have been addressed our team. Your feedback is important to improve our operation I appreciate you taking the time write. Feel free to contact me directly anytime to discuss your experience... More 

Houston, Texas
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 September 2016

We use the Hilton Park Cities fairly regularly when we are in Dallas for football games. We've always been satisfied with the accommodations and the service. The valet parkers work hard to get your car quickly and always have a smile. The rooms are recently renovated and that makes a large difference.

Helpful?
Thank George H
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is a pleasure to hear that you stay with us regularly. Our team members strive to make sure our guests have a memorable stay. It sounds like we have completed our task. Look forward to having you with us soon. More 

Sugar land, United States
Level Contributor
5 reviews
5 hotel reviews
Reviewed 10 September 2016

Excellent staff. Clean and nice location. Hotel restaurant and bar were nice and security staff is more than friendly and helpful. Hotel was packed with guest for the college football game and no issues and still quiet with it being sold out. Would definitely return

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bart E
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Our team strives to meet all of our guests expectations and we appreciate your feedback as it was invaluable to us to help maintain and improve the quality that our guests have come to expect. Look forward to your return. More 

Longview, United States
1 review
Reviewed 8 September 2016

Great hotel. Very convenient to shopping, restaurants, and entertainment. Staff is friendly and very accommodating. My family has used this hotel on visits to Dallas for a number of years and we plan to stay here on our next trip to Dallas.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas B
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Exceptional guest service is the foundation of our brand promise and our staff strives to maintain this goal. We appreciate your comments and look forward to your future stays. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Lane, Dallas, TX 75225
Region: United States > Texas > Dallas
Price Range: €114 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, 26 Oct 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, 19 Sep 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, 16 Jun 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, 25 May 2016 | Read review
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