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Hilton Dallas Park Cities

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Traveller (70)
Room & Suite (133)
Dining (45)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Dallas Park Cities
Special Offer:SMU Special Vistors Rate
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (763)
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354
212
100
56
27
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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31 - 35 of 749 reviews
Reviewed 17 January 2018

Really great hotel. We have stayed at the Hilton Park Cities in Dallas dozens of times. The location is very convenient for us. The staff is always extremely helpful. We don't like the fact that they only have valet parking.

Review collected in partnership with Hilton Hotels & Resorts
Thank LyndonT5869
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 19 January 2018

Thank you for taking the time to share your experience with us. The added convenience of many stores, restaurants, etc., in walking distance is definitely a plus for our guests. We look forward to your return to our hotel, in the future.

Reviewed 15 January 2018

Wonderful central location for our Dallas wedding. Great restaurants, shopping, George W. Bush Presidential Library (a must see), easy to get to and from the airport. Service was exceptional. Enjoyed being made to feel welcome by the staff every morning at breakfast.

Review collected in partnership with Hilton Hotels & Resorts
Thank 761francesh
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 16 January 2018

Appreciate your comments. It is always a pleasure to hear from our guests who have enjoyed their stay, and we look forward to having you visit us once again in the future.

Reviewed 9 January 2018

We stayed here as a family, 2 rooms, over the Christmas holidays. There are not many hotel options in the immediate area and this represents a good value.The adjacent shopping area has many food options from basic to high-end and including healthy options. The valet...More

Thank Carl A
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 16 January 2018

Appreciate your comments regarding your stay with us. The added convenience of many stores, restaurants, etc., in walking distance is definitely a plus for our guests. We look forward to your return to our hotel, in the future.

Reviewed 6 January 2018 via mobile

I was in the Dallas area for work and this place was great. The rooms were clean and updated. The staff was friendly and the restaurant in the lobby was better than most restaurants you find in hotel lobbies.

Thank CRM85
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 8 January 2018

Appreciate your comments. It is always a pleasure to hear from our guests who have enjoyed their stay, and we look forward to having you visit us once again in the future.

Reviewed 29 December 2017

Hotel, overall, was average. Rooms were quiet, front desk was efficient, valet was attentive, fitness center was great. I was very disappointed with the Executive Lounge service. When I stay at and pay for full service Hilton Hotels my Diamond status includes free access to...More

Thank Mark L
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 31 December 2017

Appreciate your response. Your feedback is very important for us to acknowledge and adjust these issues. I regret that these issues occurred while during your stay with us. We have addressed your concerns and feel confident that improvements will be made.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$137 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
US$137 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (133)
Dining (45)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (3)
Questions & Answers
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Jmolu4
20 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
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James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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