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Hilton Dallas Park Cities

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Traveller (70)
Room & Suite (133)
Dining (45)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (763)
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749 results
Traveller rating
354
212
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354
212
100
56
27
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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11 - 15 of 749 reviews
Reviewed 7 April 2018 via mobile

My visit at this beautiful hotel was very nice. My visit was unexpectedly cut short due to a reservation issue, however once I got to the hotel, my stay was wonderful. The breakfast & dinner at the hotel was great. Restaurant staff extremely professional &...More

Thank 761aisham
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 11 April 2018

Thank you for the thoughtful comments regarding your experience at our hotel. Our goal is to meet all of our guest’s expectations and to maintain a high level of service that our guests have come to expect. It is a pleasure to know that our...More

Reviewed 6 April 2018

This hotel offers a great location to bars, restaurants, business and the DFW airport. There were excellent restaurant choices in walking distance if dining outside of the hotel. The hotel staff are friendly and extremely accommodating.

Review collected in partnership with Hilton Hotels & Resorts
Thank annereid2018
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 6 April 2018

Your comments are very much appreciated. All our team members strive to make our guests feel comfortable and have an enjoyable stay. We are glad that you had the opportunity to visit our lovely hotel and hopefully will return soon!

Reviewed 2 April 2018

I found the hotel great, nicely decorated, and the live music in the bar downstairs helps a lot building up good mood. Staff is polite and efficient for both check-in and check-out. The rooms are pretty large and nicely conceived, although a bit dark. And...More

Thank Rodukas
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 5 April 2018

Thank you so much for the thoughtful feedback!I apologize for the inconvenience you encountered during your stay. I will make sure that these issues are discussed with our team members so that we can improve these areas. Appreciate your feedback as it has been very...More

Reviewed 31 March 2018

Location is perfect as it walking distance to may business and restaurants. Rooms are clean and the lobby bar and restaurant are well decorated and food and drinks are great Within a 5 minute walk are several places for coffee and breakfast as well as...More

Thank Jason H
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 2 April 2018

Appreciate your comments. Our location is a focal point for many travelers because of the walking distance to many shops, restaurants, pharmacy, etc. Our bar setting is very cozy and radiates a friendly atmosphere where our guests can make memories and enjoy returning. Look forward...More

Reviewed 27 March 2018

No housekeeping! Left at 10am, came back at 4pm, room had not been serviced. Spoke with housekeeping and told them they could come at 5:30pm when we would be leaving. Arrived back after midnight to a room that had not been touched. terrible. Also, the...More

Thank Kyle Y
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 28 March 2018

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret that we fell short of your expectations pertaining to the housekeeping and...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$136 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
US$136 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (133)
Dining (45)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (3)
Questions & Answers
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Jmolu4
20 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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