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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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585 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Dallas Park Cities
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Showing 577: English reviews
Reviewed 4 weeks ago via mobile

This hotel maintains the high standard set by the Hilton brand of hotels. Very conveniently located and excellent staff that are extremely helpful. The location makes it easy to access the Preston Rd, Highland Park area effortlessly.

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Helpful?
Thank Richard V
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your comment. Our location is accessible to shops and restaurants within walking distance. Our staff has goals to meet which make sure all guests receive the utmost assistance and to make their time with us memorable. We look forward to seeing you again in future stays.

El Segundo, California
Reviewed 4 weeks ago via mobile

At first blush this is a relatively standard business hotel. The rooms are large and have extra large windows. Room service menu was standard but service was extremely quick. However: 1. There is ongoing construction in the office building across the street, with overnight work permits. Starting at 2 AM this means trucks, dropping off materials, banging and clanging. I...

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Helpful?
Thank 4LivB
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Dear 4LivB I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. Thank you,

Madison, Mississippi
Reviewed 5 weeks ago

My family came for shopping and to see the Cowboys play! Loved the location to highland park and Northpark center. The staff was always available and very friendly with advice on locations and dining options

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Helpful?
Thank Tommy M
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments. I am pleased that our staff was available to assist you with whatever function was needed during your stay. We look forward to more stays with us.

Reviewed 1 November 2016 via mobile

This hotel was very conveniently located to North Park Mall in Dallas. The hotel was everything I needed or wanted. It had clean rooms, friendly staff, small bar, and awesome breakfast buffet. There was a little construction going on across the street but it didn't disrupt anyone. The pool was on the top floor but I did not use it....

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Helpful?
Thank Pecosrr
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your response about our hotel. We are pleased you enjoyed yourself and found our location to be beneficial to your needs. As you mentioned, we do have construction across the street, but it has not affected our guests. Look forward to your return in the future.

Reviewed 1 November 2016

Great hotel & staff....would highly recommend this property to any friends or family traveling to the area. Location is convenient to Dallas Love Field and a short Uber ride to uptown, Deep Ellum and many other attractions ie. Dealey Plaza, Book Depository, SMU & GW Bush Presidential Library.

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Helpful?
Thank mcihaelc2016
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is a pleasure to read your comments about our hotel and staff. Our goal is to make sure our guests have an enjoyable and memorable stay. We hope you can visit our hotel again in the future.

Tulsa
Reviewed 31 October 2016

We chose this address as it is close to North Park Mall plus the Dallas Arboretum which we visited as a group of three couples. My wife and I stayed at this hotel on another visit to Dallas and enjoyed how quiet the room was plus the very good service from Valet Parking. It is a Valet Parking only property,...

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Helpful?
Thank Chiefs1970
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your review of our hotel. Our hotel does have access to numerous activities which are located so close to the hotel. Our staff does have knowledge of the area and will assist guests to make sure your time spent is filled with pleasant memories. We make sure each guest will make the most of their time to...

Woodmere, New York
Reviewed 29 October 2016

at 5PM i called the main desk and asked that housekeeping make up my room. The second day they arrived at 4PM. Advertised food in the executive lounge at 5PM, but at 5:35 food was setup. Also, if you have a car, there is very little staging area for cars so you may have to wait to both enter the...

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Thank Michael K
Birmingham, United States
Reviewed 29 October 2016

I was pleased with a staff, they were friendly and as accommodating as one could ask for. The room was very clean and comfortable, they had a lot of pillows on the bed, which in my travels I have discovered to be a rarity.

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Helpful?
Thank Dale P
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your comments regarding your stay. It is a pleasure that you referenced our staff. Their goal is to be there for all guests and to make your stay enjoyable. We look forward to your future stays.

New Braunfels, TX
Reviewed 26 October 2016

We arrived late on a Saturday afternoon to attend an SMU football game that evening. We checked in and left for the game immediately so we did not spend time in the room until we returned late in the evening. The hotel has pretty nice public area and the bedroom was pretty nice. Our two biggest complaints are with the...

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Helpful?
Thank UHCougar82
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Dear UHCougar82 I apologize for the challenges your experienced during your stay with us. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Please feel free...

Austin, United States
Reviewed 19 October 2016

I've stayed in this hotel many times, but don't know that I will stay again, at least until the rooms are remodeled. Room 909 was not worth the money. Worst TV I've seen in some time. HVAC wasn't cold, and the restroom was far from great.

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Helpful?
Thank Will S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Region: United States > Texas > Dallas
Price Range: €115 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Priceline, TripOnline SA, Odigeo and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, 26 Oct 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, 19 Sep 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, 16 Jun 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, 25 May 2016 | Read review
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