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The Adolphus

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#15 of 200 Hotels in Dallas
Certificate of Excellence
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2,477 Reviews from our TripAdvisor Community

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Showing 2,441: English reviews
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 July 2013

Great location in downtown Dallas. Absolutely beautiful lobby area and main floor. Makes you feel like you have stepped back in time. The room itself was ok. Lots of room, but it was decorated in more of a bad western motif, and very dated. Disappointing after seeing the main floor. It was still a pleasant stay, and you should stay... More 

Helpful?
Thank Larry H
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Thank you for your kind compliments. Best, David More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2013 via mobile

My husband and I spent our 16th wedding anniversary there last night! We absolutely LOVED everything about the hotel. The quaint antiquity,the beautiful elegance, the service! I'm convinced we had the best room in the house on the 14th floor on the end so we had 2 full walls of windows looking out across the city! We originally stayed to... More 

Helpful?
1 Thank Airemy
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, What a joy it is to read that we made your 16th wedding anniversary a night to remember, with elegance and style. Thank you for including us on your bucket list. All the best, David More 

Bozrah, Connecticut
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2013 via mobile

On a recent trip to Dallas for a wedding we stayed at the Adolphus. The rooms were elegant, the a/c was excellent and the overall feel was one of "Old world classic". The lobby and entrance were spectacular, retaining the look and feel (and it appeared that the decor, woodwork etc. had been restored to its original beauty) of an... More 

Helpful?
Thank BozrahTraveller
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, We appreciate your kind compliments and high praise. Thank you for mentioning the wedding reception. The Adolphus is renowned for its catering, wedding planning, and culinary team. It is truly one of the romantic places on earth. The hotel has many different floor plans and the bathrooms vary in size. Most are far larger than the one you... More 

Farmersville, Texas
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 July 2013

This hotel is beautiful when you walk in...Grand. The rooms are huge and the bathrooms are spacious, AC works well and the rooms are comfortable enough. We took a group of students to a convention in Dallas and stayed here because the price seemed right and it was close to the convention center. The individuals I worked with for check... More 

Helpful?
Thank Jennifer J
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Jennifer, Thank you for your praise and compliments. Our staff should always be gracious, kind and helpful; we apologize that you found that some were not. You can be certain that this will be addressed posthaste. We appreciate your patronage and look forward to your return. Sincerely, David More 

St. Louis
Level Contributor
225 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 10 July 2013

We have stayed here several times, and enjoyed it before. The hotel has a great location in downtown Dallas, near many shops and restaurants, and within easy walking distance of Dealey Plaza. It is a beautiful and impressive historic hotel. However, this time our stay was marred by some minor problems. We had made and received confirmation of three rooms... More 

Helpful?
Thank GreggSt_Louis
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Gregg, Please accept our apologies for your disappointing stay. This is obviously not the experience we intended for you. Rest assured, we will make it up to you. Your compliments, in spite of our flaws, are appreciated. Thank you for your balanced review. We look forward to your next visit. When your plans are in place, please email us.... More 

1 review
Reviewed 10 July 2013

My husband and I decided to take a small trip to celebrate our anniversary. We wanted a hotel that was central to many locations. The Adolphus was only a short walk away from the Dallas Aquarium and many other places we wanted to visit. The staff was knowledgable and helpful, and the food was delicious. We will definitely be staying... More 

Helpful?
Thank AshleyLoewe
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Ashley, Thank you for your kind words about your recent stay at The Adolphus. We appreciate, too, your including some helpful tips that other travelers can use. Our management and staff look forward to your next visit. With kindest regards, David More 

North Richland Hills, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2013

The hotel has an old time feeling when you approach and walk in. The staff upon check in and check out were very friendly and did not make you feel as though you had to use their services to bring your luggage to your room, as we did not have a significant amount to carry. Our room was very clean... More 

Helpful?
Thank Amanda V
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, How great to hear that you had a wonderful time at The Adolphus - and appreciate its gracious, thoughtful staff. This is what we want all guests to experience, to be sure. Thank you sharing the charm of The Adolphus with other travelers. We look forward to your return. Best regards, David More 

Flower Mound, Texas
Level Contributor
5 reviews
3 hotel reviews
Reviewed 9 July 2013

So we booked a Saturday night when our home AC was on the blink. We arrived knowing about the $28.00 valet fee and dragged our 4 bags inside with nobody offering to help.The person who checked us in was helpful but short and curt. We took no offense but were expecting a warmer reception. We carried our own bags to... More 

Helpful?
Thank pesteaux
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Please accept our apologies for your disappointing stay. Rest assured, our management team will be following up on your complaints. You are kind to include some compliments. Thank you. Sincerely, David More 

Arlington, Texas
1 review
Reviewed 9 July 2013

My husband and I celebrated our 50th wedding anniversary with a 2 night stay at the Adolphus. The hotel is just beautiful and the staff were all very accommodating! We requested a quiet room, and the hotel provided us with that. The European decor is lovely. The lobby has a very large seating area for group gatherings. It is centrally... More 

Helpful?
Thank pug50dog
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, What a pleasure it is to read that your 50th anniversary at The Adolphus created such happy memories. We hope you return often to relive them. Thank you for enthusiastic recommendation. It is an honor to have your confidence and trust. Warmest regards, David More 

Houston, Texas
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 July 2013

The Hotel is noticeably old, the rooms are clean and everything seems as good as it can be. However there was a very strange smell in the lobby area. The people at the front desk can be rude, mostly the women (don't know why). Also the valet parking was supposed to be 26 dollars, I stayed there for two days... More 

Helpful?
Thank WhitHouston
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Your feedback is most appreciated. The $80.00 is simply an authorization to establish your credit at the hotel. After a few days, it will disappear from your account. Thank you for your comments. Sincerely, David More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. Valet parking only: daily rate $22.00, overnight rate $30.00. Main Street entertainment and nightlife are just outside its historic doors! ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce Street, Dallas, TX 75202 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: €174 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Dallas
#12 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
34 questions
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Questions? Get answers from The Adolphus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 404 if you want a good view.”
 of 5 bubbles annmarz, 20 Nov 2016 | Read review
“We got a family room with two king sized beds as we used the room as a work station too. No noise from traffic.”
 of 5 bubbles 240shelleyk, 15 Nov 2016 | Read review
“construction going on currently stay on lower floor”
  • King size bed
  • Large mirror and plenty of counter space
 of 5 bubbles MWEPMGT, 12 Nov 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles GGirl1965, 6 Nov 2016 | Read review
“Get a parking pass when you book.”
 of 5 bubbles JustinGaryCase, 2 Nov 2016 | Read review
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