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InterContinental Dallas

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InterContinental Dallas
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745 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Atlanta, Georgia
Reviewed 29 January 2017 via mobile

The lobby is nice. The rooms/bathrooms are a bit outdated. Chipped furniture, holes in sheets, you can read the details in other reviews. Overall, it's not what I expect from an InterContinental. But here's the little thing that's out in the open that makes me wonder what else am I getting screwed on. The gift shop downstairs sells bags of...

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Helpful?
Thank K4joke
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear K4joke, Thank you for taking the time to express your concern regarding your recent stay and I am terribly sorry to hear that we did not meet your expectations. I’d like to ask that you contact me at front.office@ihg.com so that I may obtain your room information and look into the chipped furniture. Please know that I will also...

Broken Arrow, Oklahoma
Reviewed 25 January 2017

Stayed here during a busy time evidently. I booked a room and their website shows free parking and internet. Got to the hotel and checked in, no parking available, everything that was open had a white cone in front of it for valet. I moved to valet area and asked where I was supposed to park since all spots were...

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Helpful?
Thank PlatinumAtMultiple
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear PlatinumAtMutiple, I appreciate you taking the time to provide us with such a detailed overview of your recent visit and I am terribly sorry to hear that we did not fully meet your expectations. In regards to parking, please understand that we are the only hotel in the area that boasts three distinct parking options for guests with way...

Reviewed 23 January 2017

Working with the team from the Intercontinental Hotel in Dallas to Host our 10th Annual Texas STEM Conference was amazing! I have never worked with a more pleasant, professional, and responsive team! All elements were excellent and our 1100 attendees shared the great reviews! If you are looking for a great place to host your next event - just talk...

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Helpful?
Thank Joe F
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Joe F, Thank you so much for choosing to host your 10th Annual Texas STEM Conference at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our team to be pleasant, professional and responsive. Please know that I will be sharing your kind words...

Reviewed 21 January 2017 via mobile

We loved our experience at the Intercontinental! Attentive staff, great customer service, friendly staff! If you are having a conference, this is the place to be! Our team enjoyed the stay and it's perks...thank you especially to Irene for your hospitality and kindness!

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Helpful?
Thank Ravae S
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Ravae S, Thank you so much for choosing the InterContinental@ Dallas for your conference and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear how much you enjoyed your experience and that you found our staff to be attentive and friendly. Please know that I will be sure to share your...

Terrigal, Australia
Reviewed 18 January 2017

Checked in at 11pm and our room was available, a two storey room! Downstairs was a lounge room with a powder room and upstairs the bedroom with full bath. WOW... what a great room! We had lunch in the bar, and it was great with a lovely barman. This hotel is out of down town Dallas, but we were here...

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Helpful?
Thank Memphis_11
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Memphis_11, Thank you so much for choosing to stay at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback. I am very happy to hear how much your enjoyed our bi-level suite and Club Lounge but would like to apologize that there was only one dressing gown in your room. For future reference,...

Houston, Texas
Reviewed 18 January 2017

The Lone Star Santas Charities, Inc had their annual Round-Up of all of its members at the Intercontinental Hotel in Dallas this past weekend ( 1/13-1/15/17). We had over 150 members attending. We had two sessions, one on Friday night and then Saturday from 9:00 am to 9:00 p.m. The hotel had two buffet meals for us, an Italian lunch...

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Helpful?
Thank 1946Glenn
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear 1946Glenn, Thank you so much for choosing to stay at the InterContinental@ Dallas during your annual Round-Up and for taking the time to provide us with some feedback. I am very happy to hear that you enjoyed our accommodations and for future reference, please know that we do offer mini refrigerators upon request and only ask that you contact...

Prairie Village, Kansas
Reviewed 17 January 2017

I have spent one weekend a year for the past 6 or 7 years at the IC, and let me tell you that NOTHING has changed, and that's not really a good thing. The rooms haven't changed, but this time our room's carpet was noticeably dirtier and stained, and I kept wanting to run my Bissel Green Machine over it...

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Helpful?
Thank Ed H
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Ed H, I appreciate you taking the time to express your concerns regarding your recent visit with us and I am terribly sorry to hear that you experienced several issues during your stay and that we did not meet your expectations. It is our responsibility to provide you with an enjoyable experience and I regret that we failed to...

Dallas, Texas, United States
Reviewed 9 January 2017 via mobile

The room was very nice and clean. There wasn't a mini fridge or microwave which kinda surprised us. The staff was very friendly and the breakfast buffet was amazing and didn't cost hardly anything. We thought we read they had a hot tub and they didn't which would have been really nice. Overall we had a lovely time.

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Helpful?
Thank suzirudd2014
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear suzirudd2014, Thank you for taking the time to share your recent experience with us. I am happy to hear that you enjoyed our accommodations and found our staff to be friendly and breakfast buffet amazing. I will be sure to share your kind words with my entire team. In regards to a mini fridge and microwave, please know that...

Lino Lakes, Minnesota
Reviewed 8 January 2017

The service here can't be beat! All of the staff are very personable and accommodating. The concierge Norman helped me get a reservation for 30 at a nearby hotel that could accommodate food allergies and had a private room. The wait staff in the hotel restaurant was the weak link in the hotel. I was in one of their two...

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Helpful?
Thank Suzanne H
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Suzanne H, Thank you for taking the time to provide us with such a detailed overview of your recent stay. I am very happy to hear that you found all of our staff to be very personable and accommodating. Please know that I will be sure to share you kind words with my entire team, especially Norman. As far...

Reviewed 5 January 2017

Spent our anniversary there. The place is excellent with a great attentive staff. Though we ate dinner elsewhere, I can recommend the lobby bar for a quiet night cap after dinner. Comfortable surroundings and pleasant people. The room was exactly what we wanted. Large comfortable bed and quiet upper floor with a great view of North Dallas.

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Helpful?
Thank Bob S
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Bob S, Thank you for taking the time to provide us with such wonderful feedback regarding your recent stay. I am extremely happy to hear that you found our hotel to be excellent and our staff attentive and great. I will be sure to share your kind words with my entire team and we hope to have the opportunity...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Region: United States > Texas > Dallas
Price Range: €124 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check priceline day of stay and sometimes you can find the rooms at half price!”
 of 5 bubbles MichelleEdmonson, 9 Mar 2017 | Read review
“I had a room on the south side, 12th floor, quiet and sunny.”
 of 5 bubbles Oko341, 1 Mar 2017 | Read review
“The hotel is a good one but needs some personnel management.”
 of 5 bubbles athomas4, 25 Feb 2017 | Read review
“Higher floors offer great views of lights and city.”
 of 5 bubbles cahnera, 10 Feb 2017 | Read review
“You will want to ask to face North and/or West.”
 of 5 bubbles PlatinumAtMultiple, 25 Jan 2017 | Read review
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