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Extended Stay America - Dallas - Frankford Road

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Traveller (6)
Room & Suite (24)
Dining (2)
Ratings and reviews
#123 of 213 Hotels in Dallas
  • Excellent43%
  • Very good14%
  • Average10%
  • Poor8%
  • Terrible25%
23 Mar 2018
“Family group visit”
10 Feb 2018
“Business”
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Offers from Extended Stay America - Dallas - Frankford Road
Hotel deals
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Location and contact
18470 Dallas Pkwy, Dallas, TX 75287-5205
Hotel website
17.5 km to Love Field
22 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (48)
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12
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LanguageEnglish
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12
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1 - 5 of 47 reviews
Reviewed 30 April 2018 via mobile

We arrived around 230 am sunday morning. The guy at the front desk had to show us to our rooms because they were out of room keys. The room looked nice at first but as I was plugging my phone in my husband uhoh I...More

Thank Emily H
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 30 April 2018

Emily, thank you for staying at our hotel. We apologize for the cleanliness issue you experienced and regret the inconvenience this caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your...More

Hotel's Favourite
Reviewed 24 July 2017

Although my stay was not very long, I found the facility to be very convenient just off Dallas Parkway and close to my event center. I will choose Extended Stay America as often as I can. Great place to stay for short or extended period.More

Review collected in partnership with Extended Stay
Thank lindasF3011IZ
Response from 00esa, General Manager at Extended Stay America - Dallas - Frankford RoadResponded 25 July 2017

Thank you for sharing a wonderful review of Extended Stay America - Dallas - Frankford Road. We want every guest to have a comfortable stay, and we are delighted to read we accomplished this while you were here. We look forward to impressing you again...More

Reviewed 23 March 2018

We stayed at Frankford Road ESA in March 2018.We were a family group having three rooms. The staff were extremely helpful and friendly during our stay. The rooms were clean, comfortable and adequate for our needs. Special thanks go to Christie the manager who arranged...More

Thank mariedelaney2018
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 24 March 2018

Thanks for choosing Extended Stay America for your stay. We are pleased to know your stay with us was comfortable and that you were impressed with the top-notch service provided by our associates. We will surely share your compliments with Tafiana and Sarah. It was...More

Reviewed 17 March 2018 via mobile

I was unfortunately a victim of domestic violence that did not take place at the property but the police did want to take photos of my injuries in the hotel room. I was told because the police were called that they would no longer rent...More

Thank momofthreeboys0804
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 26 March 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. Please contact our general manager directly to provide more information so that we can properly address your concerns. Hotel Management

Reviewed 20 February 2018 via mobile

I must admit I’ve been in and out hotels throughout the last few years, and only a select few have actually made me want to take the time to acknowledge the experience that my family has had here. It is exceptionally clean, the staff is...More

Thank YNOTME27399
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 21 February 2018

We appreciate your consistent support of Extended Stay America. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for acknowledging the excellent service you received from our associates. We will be sure to share...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$79 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (6)
Room & Suite (24)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"They have bigger rooms"
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"Rooms on the inner side are more quiet to vehicular noise"
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"I don't think you really have a choice here except if you want a suite, or just a regular room."
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"In hot weather avoid the west facing rooms -they have sun on the windows all day and face the tollway so..."
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