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Roaches on the floor, sticky floors, half of the appliances did not work, missing paint from the tub, stove area had residue and was not clean, and the receptionist was rude telling me that I did not pay for the hotel even though I had...More
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 4 days ago
Thank you for the review of our hotel. We sincerely apologize for the difficulties you had while here. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team...More
I loved this place because it is very nice and quiet.Some hotels people makes noise like they are walking in a high crime street or area.Very friendly staff.When i plan to visit Dallas again,this will be the place i will spend my daysMore
Response from 00esa, General Manager at Extended Stay America - Dallas - Frankford RoadResponded 18 May 2017
Thank you for being our guest at Extended Stay America - Dallas - Frankford Road. We are glad to read you had an enjoyable time with us and liked our attentive staff. Thanks for all of your great feedback. We look forward to your next...More
1. Saw Priceline had room list for $72 and Extended Stay had online booking for $79. Called Extended Stay to booking if they could Matt. Talked to some sketchy offshore dude thwtbmy promised $79 but with a 15% discount once I arrived at front desk...More
Thank James A
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 9 November 2017
It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More
After several weeks staying here my room was finally cleaned at the request of the manager by the maid Chelsea. Chelsea did a awesome job and the manager is Awesome! Even if it took 4 weeks. Front Desk is Awesome tooMore
Thank Scott S
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 25 September 2017
Scott, thanks for being our guest at Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure having you here, and we look forward to welcoming you back soon.
Staying here for six weeks. they are very acommedating. My room service was great and received free wifi. Here for HVAC training for retail ready career center. The pool is also nice and clean. RecommendedMore
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Response from 00esa, General Manager at Extended Stay America - Dallas - Frankford RoadResponded 29 July 2017
Thank you for sharing your thoughts about your stay. We are glad that you are in love with our service and facilities. We appreciate you recommending us online, and please call upon our team members to assist you with any needs you may have.
US$71 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Homestead Studio Suites Dallas - Plano Hotel Dallas ,