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Hyatt Place Dallas / Park Central

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#26 of 200 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Place Dallas \/ Park Central
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445 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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The Woodlands, Texas
Reviewed 4 days ago NEW

This is a good hotel. The breakfast was good and the room just fine. Parking was a bit crowded and even though we had the gate code, never experienced it actually being closed. The disappointment was on the final day. We were exhausted and looked forward to a restful morning before checking out at noon. Unfortunately, early in the am...

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Helpful?
Thank rohayes
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

rohayes - I am very disappointed reading this review. Our staff is trained to do whatever it takes to make our guests happy. Unclogging a plugged toilet is a very easy task and should be done with customer service and a smile. I am sorry that this wasn't handled that way. Please call me 972-458-1224, I would like to get...

San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017 via mobile

Stayed two nights; watched the Super Bowl while there. Located near two freeways with good access. It was a little noisy due to construction across the street. This hotel is very clean and very friendly. They have a lounge with a bar and food, so you don't have to go anywhere to eat unless you want a larger menu. The...

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Helpful?
Thank Don S
About Hotel's Favourite Review
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Don S - Thank you for the great review. Our food is very good and we do serve 24 hours a day, so if you get hungry late night we can always provide you with a great and affordable meal. Our Breakfast is good as well, its complimentary daily as well as WI-FI and parking. The Hyatt Place Dallas Park...

New Orleans, Louisiana
Reviewed 4 days ago NEW

The hotel is poorly managed. The front staff has been inadequate and overwhelmed throughout our stay. Check in was poorly done; room turnover from the previous day slow ("due to staffing issues). The lobby had food waste on the floor. Half of the lobby had chairs turned over on tables making the area uninviting, or lights were off in potential...

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Helpful?
Thank wassermanmike522016
San Antonio, TX
Reviewed 6 days ago NEWvia mobile

Stayed at this property several times before. Overall this time lwas a negative experience. Shower drain not working, water up to ankles, phone in room did not work at all, light over bed not working. When notified rep at desk offered complimentary coffee and muffins, really. This is not enough for the inconvenience😏. Will not stay here again.

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Helpful?
Thank hummingbird00
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

hummingbird00- Thank you for your honest review. It sounds like this stay was below standards in every way. I apologize for the negative experience you had at our Hotel. Please call me at 972-458-1224 so I can find out more about your challenges and the room you were in during your stay. Thank you and at your service,

Chicago, Illinois
Reviewed 1 week ago

The pictures look ten times better. Staff is poor. But, the location is great. Food was over priced and horrible. I wouldn't stay here or refer anyone to this location. I hope they can get a better onsite manager.

Review collected in partnership with Hyatt Hotels
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Thank 216eugenec
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

216eugenec - I apologize for your stay and the customer service issues you experience during your time with us. Please give me a call at 972-458-1224 so we can speak about the areas we need to improve upon and so I can also find out more detail about what happened during your time at the Hotel. Thank you and at...

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank Carol W
Kenneth C, Guest Relations Manager at Hyatt Place Dallas / Park Central, responded to this review

Chagrin Falls, Ohio
Reviewed 1 week ago

Stayed for 2 nights in March. This is a new property and I almost thought this room may never have been stayed in since it was very clean. Breakfast was fine and always appreciated . We heard a little construction noise. The rooms with two beds have double/full size beds which I failed to notice when reserving. My husband is...

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1Thank Tracey G
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Tracey G - Thank you so much for your comments about the cleanliness of our Hotel, we take pride in keeping a clean house. Our breakfast is fantastic, however we are about to revamp and make it even better starting in April. We will have a lot of new items to introduce. My apologies for your husband not sleeping well,...

Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Steve H
Mobile, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank michaeldQ222KS
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Saddle Brook, New Jersey
Reviewed 2 weeks ago

Hyatts are always wonderful. There was construction across the street that was noisy, but I won't hold it against the hotel. Bed was comfy, staff was phenomenal. Mark at the night desk was amazing. Really takes an interest and cares about the guest experience. Pillows could be better. Overall a great hotel. Thanks, Mark!

Review collected in partnership with Hyatt Hotels
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Thank B4082UQrebeccat
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

B4082UQrebeccat - Thank you so much for the nice review. They are building a new Costco across the street and it should be open in May. Thank you for understanding. I will share this review with Mark and let him know he is doing a fantastic job. Thank you for staying with us and we look forward to seeing you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Dallas / Park Central

Address: 12411 N Central Expwy, Dallas, TX 75243 (Formerly AmeriSuites)
Region: United States > Texas > Dallas
Price Range: €90 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Dallas / Park Central 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Dallas / Park Central Hotel Dallas
Hyatt Dallas Park Central
Dallas Hyatt
Amerisuites Dallas
Hotel Style:
#8 Best Value Hotel in Dallas
#28 Family Hotel in Dallas
#53 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Dallas / Park Central staff and other travellers.
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Questions? Get answers from Hyatt Place Dallas / Park Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Rooms to the back of the hotel”
 of 5 bubbles ColoradoTraveler303, 4 Jan 2017 | Read review
“Go for a high floor, away from the freeway”
 of 5 bubbles Zamigaos, 9 Nov 2016 | Read review
“told the upper floors are being redone so get the lowest floor away from noise during day. 1st floor around 111 better”
 of 5 bubbles 423ziggiew, 18 Oct 2016 | Read review
“staying on the north end will help a bit with road noise - but it's really no big deal. Slept great here.”
 of 5 bubbles b1gtraveler, 12 Oct 2016 | Read review
“Get a top floor room for an awesome view of the surrounding attractions”
 of 5 bubbles 20BigAL14, 16 Jul 2016 | Read review
5 of 5