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We have stayed at this La Quinta many times. Sometimes it is better than others. You get what you pay for - - if you are looking for a newer hotel, this is not it. The beds are comfortable, the towels are fresh and the...More
Well for about 7 months I was back and forth staying here because my boyfriend was working in the area. The front desk employees where very helpful on everything. The breakfast was goo and always stocked up. My grandkids loved the pool even though its...More
Thank Margaret C
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 25 January 2018
Thank you for brightening our day! Your wonderful feedback has been shared with our entire team! We are looking forward to hosting you again when you travel to the Lake Jackson area.
Silver Fish in the bathroom, roach on the minifridge, dead bugs on the ground and holes in the walls. Probably the worst hotel I have ever stayed at.
The photos were very miss leading and it was definitely an comfortable stay
Tired, old, dirty. The outside of the rooms reeked of cigarettes. Cobwebs or hair hang from the lamp shades, bugs flying and crawling everywhere, the carpet was ripped and so filthy, we never took our shoes off. Breakfast was the Basic, definitely the minimal. And...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake JacksonResponded 3 weeks ago
Dear Valued Guest,
Thank you for your feedback regarding your recent stay with us. We are disappointed to learn that our service fell short of exceeding your lodging expectations. Your feedback is immensely important to us and we appreciate your candor. We are very sorry...More
This was perhaps the worst hotel I have ever stayed at. I will say however that the front desk staff was exceptionally nice and accommodating. The two rooms I had though, were the dirtiest, nastiest rooms I've ever seen. I checked out a day early...More
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 5 March 2018
Thank you for your online review. I sincerely apologize that your stay was not as you had expected. We are working hard at hand, everyday to make improvements to our facility. I have also shared your feedback with my team to work on the areas...More