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Where to begin, roaches, mold, cigarette butt under the bed in a NON SMOKING room, standing water in the shower, nasty furniture, splattered walls... the list goes on! This place should be condemned and torn down! We ended up checking out early!More
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 1 week ago
I would like to thank you for your online review. Your comments are the best training tool, that we have to make improvements. If you would like to reach out to me directly, at email@example.com to discuss your stay, I would love to hear from...More
My husband and I are staying here over a week because of his work and every other hotel was booked! I was skeptical at first but ended up being very happy with it. The outside stairs and balconies look a bit grimy and when we...More
Thank Elizabeth A
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 2 weeks ago
Thank you for brightening our day! We are pleased to see that you had an overall good stay with us. I am glad that you were pleased with the cleanliness of your room and enjoyed our amenities. We are looking forward to hosting you again....More
Well for about 7 months I was back and forth staying here because my boyfriend was working in the area. The front desk employees where very helpful on everything. The breakfast was goo and always stocked up. My grandkids loved the pool even though its...More
Thank Margaret C
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 3 weeks ago
Thank you for brightening our day! Your wonderful feedback has been shared with our entire team! We are looking forward to hosting you again when you travel to the Lake Jackson area.
Upon check in discovered that there's only stairways, no elevator, so if you have a lot of baggage be prepared to get your Fitbit steps in.
Upon arriving at my room, I discovered that the door is busted on both sides at the bottom so...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake JacksonResponded 14 October 2017
Dear Valued Guest,
Thank you for taking the time to provide feedback on your recent stay. While we thank you for your kind words about our staff, we are sorry to hear that you were not satisfied with the hotel in general. Please note that...More