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Although this hotel is rather old, they have tried to update it in some ways. The bed was fantastic. The towels and sheets were brand new and great! The room itself was old, but had been repainted. Carpet was clean. It is a no frills...More
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 1 week ago
Thank you for taking the time to share your experience with us. We are delighted to read that our staff was very friendly during your stay with us. We are actively, working each and every day to make improvements to our facility. I am glad...More
Well for about 7 months I was back and forth staying here because my boyfriend was working in the area. The front desk employees where very helpful on everything. The breakfast was goo and always stocked up. My grandkids loved the pool even though its...More
Thank Margaret C
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 25 January 2018
Thank you for brightening our day! Your wonderful feedback has been shared with our entire team! We are looking forward to hosting you again when you travel to the Lake Jackson area.
We have stayed at this La Quinta many times. Sometimes it is better than others. You get what you pay for - - if you are looking for a newer hotel, this is not it. The beds are comfortable, the towels are fresh and the...More
Silver Fish in the bathroom, roach on the minifridge, dead bugs on the ground and holes in the walls. Probably the worst hotel I have ever stayed at.
The photos were very miss leading and it was definitely an comfortable stayMore
Thank Lord High U
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake JacksonResponded 4 weeks ago
Dear Valued Guest,
Thank you for your feedback regarding your stay. We want to take this opportunity to apologize for the pest issues you experienced during your stay. We are working diligently with our pest management company to combat the problem. It is our hope...More
Tired, old, dirty. The outside of the rooms reeked of cigarettes. Cobwebs or hair hang from the lamp shades, bugs flying and crawling everywhere, the carpet was ripped and so filthy, we never took our shoes off. Breakfast was the Basic, definitely the minimal. And...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake JacksonResponded 29 April 2018
Dear Valued Guest,
Thank you for your feedback regarding your recent stay with us. We are disappointed to learn that our service fell short of exceeding your lodging expectations. Your feedback is immensely important to us and we appreciate your candor. We are very sorry...More