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La Quinta Inn Clute Lake Jackson

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La Quinta Inn Clute Lake Jackson
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187 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Clute
Reviewed 2 weeks ago

I have stayed at this hotel numerous times over the past 35 years and it is a very old hotel in much need of a "make over" from top to bottom, we were having our shower remodeled and just needed a place to take a shower and I hadn't realized how old and neglected this la quinta had become. Brittany...

Review collected in partnership with La Quinta
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Helpful?
Thank Charles C
Lake Jackson, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 October 2016

i had a great stay and i had no problems. everyone was friendly and helpful. i will stay at this hotel in the future and recommend it to my friends and family. the room was clean and so was the bathroom.

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Thank Paul B
About Hotel's Favourite Review
LQ0528GM, General Manager at La Quinta Inn Clute Lake Jackson, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Clute - Lake Jackson La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Cranita L,...

Houston, United States
Reviewed 3 weeks ago

Front Staff was very nice, the room was a upsetting, room seemed to be clean in a rush, there was odor in the room, musty. Also had another couple stay in another room and there room was even worse than ours.

Review collected in partnership with La Quinta
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Thank H2719TKlisav
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake Jackson, responded to this review

Thank you for your compliments of the front desk staff. We are happy that you were provided great service. However, we are very sorry that you had such a negative experience while staying with us. Please note that this information has been passed on to our management staff. Rest assured we are doing everything we can to improve our hotel....

Corpus Christi, Texas
Reviewed 12 March 2017

When ever we stay at La Quinta we always stay at your older model facilities with the outdoor units. You really cant beat the price for short stays. I am planning a vacation to San Diego CA, in the near future and are hoping to stay at one of your indoor suites.

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Thank gilberto-anes
Corpus Christi, Texas
Reviewed 10 March 2017

Review collected in partnership with La Quinta
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Thank rrpen72
Irving, Texas
Reviewed 6 March 2017

We got to the hotel friday 2/18 around 10.20pm checked in, went to the room hoping to have some rest after 6 hours driving and the room was dirty, dead and live roaches, nasty refrigerator, the carpet filthy as well so we went back to the lobby asking to please have someone to clean the room, change the sheets, put...

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Thank ScottAb63
LQ0528GM, General Manager at La Quinta Inn Clute Lake Jackson, responded to this review

Mr. Scott: Thank you for taking the time to share your thoughts. I am truly sorry for what you experienced during your stay. This is not a typical experience for our guests. The room was not up to our standards and I apologize. We are currently examining our processes to make sure this doesn’t happen again. Warmest Regards, Don R....

Texas
Reviewed 6 March 2017

Customer service was excellent. See my comments on the room. OH and the bananas were NOT any good. They were mostly black peelings. And the bed was like sleeping on the floor. Mattress was WAY too hard.

Review collected in partnership with La Quinta
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Thank Scholl50
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake Jackson, responded to this review

Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management...

Magnolia, Texas
Reviewed 27 February 2017 via mobile

La Quinta is usually my first choice wherever I go, but I don't think I'll be back to this one. The carpets were stained, the towel rack fell off the wall. It looked like someone had done some DIY work on the bathroom drywall. And worst of all I awoke to about 10 roaches in my RTIC cup. I would...

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Helpful?
Thank Branden M
LQ0528GM, General Manager at La Quinta Inn Clute Lake Jackson, responded to this review

Mr. M: Thank you for your candid feedback. I apologize for the less than satisfactory state of your room. We are current rolling our several projects at this location that will improve our overall guest experience. I will share your comments with our staff and we will do what we can to expedite our projects. Warmest Regards, Don R. General...

Reviewed 25 February 2017

I have stayed at many many La Quinta locations and this is not up to their standards. Very run down. Smelly carpets. The outside area is trashy. I stayed at the nearby Angleton just 2 months ago..what a difference!! Very clean and modern. The breakfast bar in Clute looked pathetic. Angleron' s was superb. La Quinta needs to check this...

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Helpful?
Thank Dolores Z
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake Jackson, responded to this review

Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management...

Houston, Texas
Reviewed 22 February 2017

There was no welcome water or snack or recognition of a loyal Black level member. Ok,I can get past that....I am excited for a beach weekend! The checkin process goes as usual until I get asked how I want my receipt. I said I will handle that when I check out, why are you asking me now? Because we are...

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Helpful?
Thank Heidi M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake Jackson, responded to this review

We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each issue that you have noted will be addressed immediately in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Clute Lake Jackson

Address: 1126 South Hwy 332 West, Clute, TX 77531-5399
Region: United States > Texas > Texas Gulf Coast > Clute
Price Range: €64 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Clute Lake Jackson 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
La Quinta Clute
Clute La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Clute Lake Jackson staff and other travellers.
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over a year ago

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Questions? Get answers from La Quinta Inn Clute Lake Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
doloresz90, 25 Feb 2017 | Read review
“Yep, chose a different motel”
CaptJH, 3 Dec 2016 | Read review
“Owner(s) needs to and should clean up their property to stay with standard of La Quinta properties.”
blowe55, 2 Nov 2016 | Read review
“My room was all the way in the back. Was quiet and the ac was good. Just cigarette butts all over the place.”
516MichaelP, 24 Oct 2016 | Read review
“I am not sure there is a good room!”
L2495WJnancys, 20 Jul 2016 | Read review
5 of 5