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Holiday Inn Express & Suites Carthage

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Room & Suite (13)
Dining (4)
Pool & Beach (3)
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Overview
  • Excellent75%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(10 reviews)
“awesome staff”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Carthage
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Offers from Holiday Inn Express & Suites Carthage
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
There are newer reviews for Holiday Inn Express & Suites Carthage
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Traveller rating
48
12
2
1
2
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LanguageEnglish
48
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2
1
2
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All reviewsfront deskawesome staffstayed for nightsstaff was friendly and helpfulnice hotelroad noiseroom was cleantxdaniellefuneralreba
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11 - 15 of 65 reviews
Reviewed 18 February 2017 via mobile

Nice place, good bed, courteous staff. When on business, rest is imperative. Will stay here again. Breakfast was good too. Parking was accessible. Carthage downtown only 5-6 minutes away. Seems like a new property which is nice.

Thank rachel53
Response from HIE-Carthage, Manager at Holiday Inn Express & Suites CarthageResponded 19 February 2017

Rachel53, We are so glad to hear that you enjoyed your stay with us. We look forward to having you again soon!

Reviewed 1 January 2017 via mobile

We were on a family trip when a man hit our car, forcing us to stay in Carthage. We wound up staying here for two nights. Had no problem getting a room with no notice. The room was spacious and clean. The breakfast was great....More

Thank Kristofer D
Response from Debra H, Manager at Holiday Inn Express & Suites CarthageResponded 5 January 2017

Thank you so much for the five star review, we were very sorry for your unfortunate event. Thankfully noone was hurt, but what a devastion that must have been for you and your family. I am proud that we were here for you and could...More

Reviewed 31 December 2016 via mobile

Stayed here for work, awesome hotel! Staff was awesome! Great personality, very outgoing, made me feel very welcomed and at home! Rooms were clean and nice! Breakfast was good! This is my preferred stay in Carthage! Will definitely continue to stay here!More

1  Thank kpapadakis
Response from Debra H, Manager at Holiday Inn Express & Suites CarthageResponded 5 January 2017

Thank you so much for the five star review. Our staff works hard to provide a memorable experience for our guest. It makes us feel good that we have met those standards. We do hope to see you again in your future travels. Kind Regards...More

Reviewed 29 November 2016 via mobile

The absolute WORST experience EVER. The billing was a nightmare. I recently stayed at the property in Carthage, TX. When all was said and done, the hotel held $364.06 for a $74.00 room. To top things off, the General Manager was rude and ignorant and...More

1  Thank Tina D
Response from Debra H, Front Office Manager at Holiday Inn Express & Suites CarthageResponded 2 December 2016

We appreciate your feedback. Loyal Customers are the reason why this hotel is in business. Our philosophy is that we work for our customers. You spoke to numerous team members about the issue and unfortunately a “pending authorization” hold does take away from the available...More

Reviewed 17 October 2016

Debra the manager for Holiday inn is the best. I hope the owner never lets her go. As the the owner of the neighboring hotel has his best worker (Reba) We didnt stay at this hotel we stayed next door. Debra was working the desk...More

Thank Jessica M
Response from Debra H, Front Office Manager at Holiday Inn Express & Suites CarthageResponded 23 October 2016

Dear Jessika, Thank you for the review, we deeply appreciate the time that you took out of your busy schedule to review our hotel. We can't wait till we have the pleasure of accomodating you and your team. Here at the Holiday Inn Express in...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
US$102 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Room & Suite (13)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
RlsBarb
1 August 2016|
AnswerShow all 3 answers
Response from Laura S |
It does have pet friendly rooms. Yes.
1
Vote
RlsBarb
1 August 2016|
AnswerShow all 2 answers
Response from | Reviewed this property |
Yes I believe so; I have seen guests in the hotel walking their dogs outside. There may be weight/breed restrictions--sorry not sure about that. The staff is super hospitable and go out of their way to help if you need... More
0
Votes
Room Tips
"Ask for a room above the first floor towards the back of the hotel away from the highway."
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"I would imagine that the rooms further away from the highway would be more quiet but I wasn't bothered by..."
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"All the rooms X12 and over are closer to the highway. Try to get one with a higher number than that..."
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"Main road to adjacent this hotel, so ask for one behind reception area."
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