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BEST WESTERN Red River Inn

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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Lindale
Reviewed 1 week ago

First off, I know that the title of this review will turn a lot of people off, but like it or not there are still people who smoke and this hotel is the only decent hotel in this area that still has smoking rooms. Just because I smoke does not mean that I should have to stay in a hotel/motel...

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Helpful?
Thank Mike F
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Thank you, Mike! We appreciate your feedback and are happy to hear that you felt safe and comfortable at our hotel. Our smoking rooms shouldn't turn anyone away from staying here, as we have mostly non-smoking rooms! Lol Again, thank you for your feedback and we hope to see you again soon.

Mineral Wells, United States
Reviewed 2 weeks ago

This hotel has been remodeled and is very comfortable, clean, quiet, and the staff is excellent. They have a very good breakfast and I have stayed here numerous times and will continue to do so. I would highly recommend this hotel to everyone.

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Helpful?
Thank Cherel M
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Hello Cherel! Thank you so much for your kind words. We do appreciate it and work hard to ensure that every stay is like visiting family. We can't wait to see you again! Have a wonderful holiday season.

Euless, Texas
Reviewed 2 weeks ago

This is a beautiful hotel that was just recently renovated with the updated contemporary look ! compared to what it used to look like this is now an awesome top 10 hotel and the staff is fabulous......

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Helpful?
Thank paulp73
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Thank you for the review! We worked very hard on the renovations and am happy to hear that you loved it! We do strive to be #1 and I will be sure and pass your kind words along to the staff. Thank you and we hope to see you again.

Millsap, United States
Reviewed 29 September 2016

Beautiful hotel, room decoration very nice, Breakfast was very good, nice variety of food, hot and cold, some of the most helpful ,friendly,honest staff ! If we need a room again in this city we will stay here ! Great all the way around !

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Helpful?
Thank Patricia C
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Thank you for the kind words! I will pass this along to all of the staff. We hope to see you again soon!

cranford, new jersey
Reviewed 7 September 2016

Internet was terrible, room was clean but had an odor to it. When I called down to talk about the internet the response was "well we have it down here". No help was offered. In addition, there was an earthquake during my stay which I felt. When I called down stairs they said they didn't feel anything, so much for...

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Helpful?
Thank esl1007
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Thank you for taking the time to let us know where we can improve. I will coach our staff on how to better address our guests and their concerns.

Reviewed 6 September 2016 via mobile

This was our second stay here. The price is a little bit high but this is a very nice, clean and quiet hotel. The rooms are very well kept and the bed was very comfortable. The large walk in shower is very nice. Their breakfast in the morning offers waffles, eggs, sausage, biscuits, gravy and assorted cereals and breads. Very...

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Helpful?
Thank Kevin M
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

We thank you for taking the time out of your day to write a review. We do appreciate the kind words and look forward to seeing you again!

Monmouth, Illinois
Reviewed 29 August 2016

We stayed here during the Hotter N Hell 100 bike ride. The Non-refundable rate we were able to obtain was a pretty hefty rate for a room with 2 queens. I understand motels upping their rates when there is a special event, but apparently they normally give certain discounts (such as a military discount) that they do NOT allow during...

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Helpful?
Thank LBB56
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Thank you for taking the time to write a review. Your feedback is greatly appreciated. I apologize for the lack of working door locks. We currently have all brand new locks on order and unfortunately, they had not arrived in time. We will definitely have that issue corrected very soon. I am also sorry to hear that you were unable...

Show Low, Arizona
Reviewed 9 July 2016

The Inn was clean and the bed was wonderful. Nice room and asked for a room by the lobby and got it. They have a great complimentary breakfast. The staff was great, especially Amanda. I wanted a place in Burburnett and it was close to everything I was doing. Would stay again.

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Helpful?
Thank casinoplayer53
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Thank you so much for taking the time to post a review! I am pleased to hear that you had a great stay. I will be sure and pass along your kind words to the staff, especially Amanda. :D Thank you and we hope to see you again.

Reviewed 20 May 2016

I was a little disappointed during my stay at Red River Inn. The bed was comfortable and the room was clean but the service was very bad. One day the room service did not clean my room. I couldn't get the "right" temperature of the water in the shower because it became either too hot or too cold. The shower...

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Helpful?
Thank Michelle L
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

Michelle, I am terribly sorry to hear about your stay. There is no excuse for bad customer service. It has been crazy here with all of the construction and I know that it is hard for everyone, staff included. Please keep in mind that we are nearly done with our complete remodel and have hired more friendly staff! We hope...

Mineral Wells, Texas
Reviewed 15 April 2016

BE AWARE THEY WILL CHARGE YOUR CREDIT CARD A MONTH LATER!!!!!!!!!!!! This place has went down hill since the name changed. I check in had coupons they said they would honor. Even left with a receipt with the correct charges. Almost a month later I was charged full price. Their explanation was they made a mistake the first time so...

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Helpful?
Thank llll1994
Charly Z, General Manager at BEST WESTERN Red River Inn, responded to this review

llll1994, I am sorry to hear that there was an error in billing. If you will please give me a call or email me at gmburkburnett@gmail.com I will gladly look into the issue and do what we can to resolve it. I hope that you will give us another chance and come visit us again. We have completely remodeled the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have wonderful amenities like free hot breakfast from 6am to 10am, free high-speed internet in all guestrooms and public areas, and an indoor heated pool. Our guest rooms are all newly renovated and have a fridge, microwave, super comfy plush mattress, comfortable seating for relaxing, and a large desk for working. ... more   less 

Additional Information about BEST WESTERN Red River Inn

Address: 1008 Sheppard Rd, Burkburnett, TX 76354-3102 (Formerly Hampton Inn)
Region: United States > Texas > Burkburnett
Price Range: €87 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Red River Inn 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn Burkburnett Hotel Burkburnett
Burkburnett Hampton Inn
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Questions & Answers

Questions? Get answers from BEST WESTERN Red River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Was right by the lobby. No unwanted noise and very close to lobby and parking.”
 of 5 bubbles casinoplayer53, 9 Jul 2016 | Read review
“If you like a microwave and refer, you might ask for a deluxe room, or for a room with those in the room...”
 of 5 bubbles dansS5754KL, 16 Oct 2015 | Read review
“Have stayed on every floor but 1st, quiet neighborhood easy on and off freeway.”
 of 5 bubbles 488christyw, 11 Jun 2015 | Read review
“Higher the rooms the more insulated and quiet.”
 of 5 bubbles robinfamily4, 21 Oct 2014 | Read review
“We were on top floor (4th); both elevators, although a bit slow, were in working order during our stay. Only issue we encountered was loose toilet in Men's room, down near pool-advised front desk clerk of same.”
 of 5 bubbles 421dans421, 19 Aug 2014 | Read review
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