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Brownwood Express Inn & Suites

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Traveller (9)
Room & Suite (21)
Dining (2)
Overview
  • Excellent44%
  • Very good31%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (112)
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47
35
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12
7
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All reviewsbiscuits and gravyfront deskyogurthi expresscinnamon rollsseveral yearsfridge and microwavenice hoteltop floornice staffbooked this hotelchecking inwe've stayedpillowscafeteriakeurigroomy
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31 - 35 of 112 reviews
Reviewed 11 July 2015 via mobile

Pros: Every employee we encountered was extremely helpful, considerate and polite. The breakfast was decent and plentiful. The bed was comfortable with good bedding and the air conditioner worked really well! Cons: badly in need of an update. The room smelled very musty when we...More

Thank BrittyK
Response from Brownwood-HIE-Staff, Director of Sales at Brownwood Express Inn & SuitesResponded 13 July 2015

We are happy to hear you enjoyed the breakfast and our staff! We know how important good service and a plentiful breakfast are, and we are overjoyed that we were able to provide that for you. We do apologize for your dissatisfaction, and hope you...More

Reviewed 7 July 2015

We spent the night here on a recent business trip to the area. We've stayed at several Holiday Inn Expresses before but what a surprise when we turned on he shower and were blasted by a water supply that is rarely experienced in a hotel...More

Thank garygorsich
Response from Brownwood-HIE-Staff, Director of Sales at Brownwood Express Inn & SuitesResponded 8 July 2015

Wow! Thank you so much for your kind words! We are so, so happy that you enjoyed your stay so much! We all know how disappointing weak water pressure in the shower can be while on the road, so we are so happy you were...More

Reviewed 2 July 2015

Nice quiet and clean hotel with a room that was spacious and most importantly it was very clean. Front desk people were quite helpful. Additionally their breakfast area was clean and not messy, no dirty tables, no used napkins left strewn around the room. Plus...More

Thank Joe P
Response from Brownwood-HIE-Staff, Director of Sales at Brownwood Express Inn & SuitesResponded 6 July 2015

We are so happy to hear that you enjoyed your stay with us so much! We aim to have a quiet and relaxing environment that our guests can be comfortable in, and we are ecstatic that we were able to achieve that for you. Thank...More

Reviewed 9 June 2015

My family stays in this kind of hotel often. So it is easy to become spoiled or cynical about the standardized breakfast. However, the breakfast attendant here did a very nice job. The scrambled eggs and sausages were cooked just right. She was constantly busy...More

1  Thank John_crudeoil
Response from Brownwood-HIE-Staff, Director of Sales at Brownwood Express Inn & SuitesResponded 10 June 2015

Wow! What a review! We are happy to hear that you enjoyed your stay so much! We are so proud of our front desk and breakfast crew here, so it makes us all ecstatic that you appreciated them so much! We strive for friendly service...More

Reviewed 26 May 2015 via mobile

An older hotel but well run and maintained. Friendly, helpful staff throughout hotel. Bed was not as comfortable as some, but bathroom was stocked with big, fluffy towels, which is always a plus. Our room had a small kitchen area with a sink.More

Thank Jo R
Response from Shannon F, Director of Sales at Brownwood Express Inn & SuitesResponded 1 June 2015

We are so happy to hear you enjoyed your stay! We are so proud of our front desk agents and how they strive to be as helpful and friendly as possible, so we are happy they were able to do that for you! Thank you...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$94 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"make sure you room does not have a door to the adjacent room"
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"Top floor at the back of the hotel"
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"3rd floor would be quieter!"
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"Top floor at back"
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