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Holiday Inn Express & Suites Brookshire - Katy Freeway

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Overview
2.0
6 reviews
  • Excellent16%
  • Very good0%
  • Average16%
  • Poor16%
  • Terrible52%
19 May 2018
“Very average”
13 Mar 2018
“very good place to stay at .the front desk people are so nice and friendly .the rooms areclean and the breakfast is good”
AMENITIES
Free Parking
Pool
Pets Allowed
Facilities for Disabled Guests
Housekeeping
2 Star accommodation
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Additional information
Offers from Holiday Inn Express & Suites Brookshire - Katy Freeway
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Offers from Holiday Inn Express & Suites Brookshire - Katy Freeway
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6)
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Reviewed 19 May 2018 via mobile

I’ll start with the positives. Or positive. The cinnamon buns for breakfast were superb. Sadly our room was not. First room we had to move from as the noise was so bad. Second one the window blinds were broken so had no natural light during...More

Thank Fiona66
Response from Sarah S, Manager at Holiday Inn Express & Suites Brookshire - Katy FreewayResponded 22 May 2018

Fiona66, I'm deeply sorry about your stay here at the Holiday Inn Express Brookshire. I will look into areas mentioned to see how we can better manage and be a bit more proactive. Thank you for being an IHG rewards member. Please take our word,...More

Reviewed 13 March 2018

IT a good place to stay the front desk people are friendly and nice .the breakfast is good .the rooms are so clean .the pool is clean and a nice place to go sit down and relax by the pool .I would go stay over...More

Thank Erlinda N
Response from Sarah S, Manager at Holiday Inn Express & Suites Brookshire - Katy FreewayResponded 14 March 2018

thank you for taking the time to provide us with your feedback!!! We appreciate all of your positive words

Reviewed 20 February 2018 via mobile

We stayed here 3 nights. Firstly the place is absolutely brand new and I’m sure some teething problems are apparent. But firstly, soundproofing between the rooms is not good. You can hear a conversation in the next room, but also the traffic on the adjacent...More

Thank Jacontheroad
Response from Sarah S, Manager at Holiday Inn Express & Suites Brookshire - Katy FreewayResponded 27 February 2018

Thank you for taking the time to provide us with your feedback during your stay. I would like to take this time to apologize about the noise and what an inconvenience it caused you. I would also like to thank you for bringing your observations...More

Reviewed 28 October 2017

Refurbishing but did not warn me in advance. There is no dining area, no room service, one working elevator, terrible Internet, and I have only stayed one night of my 3 nights which are pre-paid, non refundable. There are better options nearby, don't stay here.

Thank Gary M
Reviewed 23 August 2017

Made reservations for 3 nights. called 2 days prior to reservation to cancel due to hurricane and was told that I could not cancel. I am out $300+ for nothing. I will never stay at this hotel. No compromise, no discussion, just a flat out...More

Thank Chris J
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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Things to do
Pool
Details
Price range
US$84 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$84 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
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