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See all 19 hotels in Big Spring

Best Western Palace Inn & Suites

142 reviews
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Traveller (18)
Room & Suite (6)
Dining (5)
Overview
  • Excellent48%
  • Very good17%
  • Average15%
  • Poor10%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Palace Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Reviews (142)Write a Review
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LanguageEnglish
65
25
22
15
15
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All reviewswestern hotelsexcellent hotelwater pressuretaking carefeel safeprice rangea nice place to staynice facilitytexas arealate checkenjoyed my staycomplimentary breakfastrooms are cleanfront desk personwafflesthe breakfast areabw
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1 - 5 of 142 reviews
Reviewed 4 weeks ago

We had rented 2 rooms one single and one double. The single bed was extremely hard and sheets were very rough. The double bed room stunk very bad like smoke and I wouldn’t have our newborn granddaughter in there so they gave us another room...More

Review collected in partnership with Best Western
Thank Johnny M
Response from Tanya A, General Manager at Best Western Palace Inn & SuitesResponded 3 weeks ago

We are truly sorry we failed to meet your expectations. We cannot control what other guests do, although we try to, there are always people that choose to not follow the rules, therefore making it uncomfortable to other guests. We were full that and didn't...More

Hotel's Favourite
Reviewed 1 October 2017

We checked in late and we were able to get a late check out, the staff was so friendly/ Mike the breakfast coordinator was extra helpful by referring sites to see in Big Springs since it was our first time there. The beds and pillows...More

Review collected in partnership with Best Western
Thank Karen J
Response from Tanya A, General Manager at Best Western Palace Inn & SuitesResponded 4 October 2017

We are very pleased to hear that you enjoyed your stay, and that the staff was able to help meet your needs. We will make sure Mike knows he was appreciated, and we look forward to seeing you again in the future.

Reviewed 5 weeks ago

Rooms were clean. Staff very friendly and helpful. Breakfast was hot with several selection. Coffee was hot and good. Easy to get to from freeway. Check in and check out quick and easy. Will stay here again

Review collected in partnership with Best Western
Thank margaretsW3165XI
Reviewed 2 October 2017

I gave a review of the bathroom problems. More annoying because of the exhaust mechanism and light switch being connected as one and the same. The shower was a minor problem as noted earlier in this survey.

Review collected in partnership with Best Western
Thank Bill C
Response from Tanya A, General Manager at Best Western Palace Inn & SuitesResponded 4 October 2017

Thank you for staying with us, we are looking into the issues you had with the restroom. And we hope to see you again soon.

Reviewed 16 September 2017

Excellent location there are plenty of restaurants within walking distance of the hotel. Customer service was excellent. There were several gas Stations within a quarter mile of the hotel. Breakfast was pretty good.

Review collected in partnership with Best Western
Thank SugarBritches2013
Response from Tanya A, General Manager at Best Western Palace Inn & SuitesResponded 4 October 2017

Thank you for choosing to stay with us during your recent travels, we are very pleased to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

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Traveller (18)
Room & Suite (6)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (9)
Bathroom (3)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$97 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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