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SpringHill Suites Houston Baytown

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SpringHill Suites Houston Baytown
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182 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Baytown
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Showing 181: English reviews
Reviewed 25 January 2016

We have the unfortunate pleasure of staying at this hotel about 16 days out of the month thanks to my husbands work. The breakfast is terrible! It is usually cold and there is not much to choose from. The room is only half way clean. The corners of the shower have mold, the curtains, bedskirt, floor,and couch are covered in...

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Helpful?
Thank Jade L
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Jade L, Thank you for providing feedback on your most recent stay with our property. I apologize that you were disappointed in the service and accommodations provided. Our goal is to always exceed our guests expectations and it doesn't appear in this instance that occurred. Our hotel takes the safety and security of our guests and staff to heart; and...

Lafayette, Louisiana
Reviewed 26 December 2015 via mobile

The property itself looks very nice and clean as did our room; however, there were a few issues that need to be addressed. 1. We quickly realized our wall mounted thermostat wasn't working. We called the front desk and a maintenance worker was sent promptly. He tried to replace it, but wasn't able to get it working so he opened...

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Helpful?
Thank lil_koala
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Dear Lil_Koala, Thank you for taking the time for writing a response. I apologize for any problems that you encountered. It is never our intention to keep someone in a room that we were aware had problems that could not be solved. Please know that the issues have been addressed with the proper departments. Again, thank you for taking the...

Carlsbad, New Mexico
Reviewed 19 December 2015 via mobile

It's not as fancy as some hotels, but for the price, this was definitely high end at a great value. The suites were very nice. Beds were comfortable. Rooms modern. My kids said the pool temp was just right. Breakfast was a good offering. Cookies and suckers are a very nice touch. Best of all, service was great. Highly recommended!

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Helpful?
Thank TravelFoodBoozeKids
New Orleans, Louisiana
Reviewed 12 December 2015

This facility is outside of Houston proper but the property is very nice. The front desk staff were friendly and helpful. The rooms were modern and updated. The overall layout was stylish and sleek. It was an excellent stay.

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Helpful?
Thank SDWms
Lubbock, Texas
Reviewed 27 November 2015 via mobile

Great location on I-10. Front desk staff is very friendly and helpful. Rooms are very spacious and well laid out. Excellent work space and those comfy Marriott beds. The bar is an added bonus. As a Platinum member, this is what you expect from a Marriott property.

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Helpful?
Thank dehill35
Brazoria, Texas
Reviewed 4 October 2015 via mobile

We had a softball tournament in Baytown and 5 of us decided to book rooms at this hotel. Front desk were really good at check in but on the second night we decided to let our kids swim and order pizza. No where in the pool area does it say no food. Pizza was delivered at front desk and it...

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Helpful?
Thank Ami F
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Ami F, Thank you for providing feedback on your recent stay. I apologize that your were disappointed with our handling of the pool incident. Our goal is to provide a comfortable, safe and secure environment for all of our guests. After receiving multiple complaints of unattended minors in the pool area, our staff was forced to respond. We unfortunately, cannot...

Fort Worth
Reviewed 27 September 2015

I stay at this location when traveling to Baytown Texas. It's always clean, comfortable and well represented. Staff is always friendly and helpful. It's on my list for return visits and favorite stays in the area. Customer Service is second to none.

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Thank Tag G
San Antonio, Texas
Reviewed 12 September 2015 via mobile

So stopped in late at night to find a nice hotel and a very reasonable price! The only thing negative I notice was a stain on the carpet and a few dust bunnies... This was only because of headstands and push ups they were noticed! I love the separate toilet from the shower great with kids! Hope we can stop...

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Thank Jennifer M
Skiatook, Oklahoma
Reviewed 11 September 2015

We got into town very early after a LONG LONG drive .... We where amazed at the treatment we got! I just called to see when check in was and briefly explained our situation the wonderful young man who answered the phone said to come on to the hotel and he would see what they could do to help! They...

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Thank 1970esther16
Lakeland, Florida
Reviewed 23 August 2015

Yolanda at the front desk took care of getting a different room for us immediately when she recognized the strong chemical smell in our original room. She put us in a new room right away. We enjoyed the indoor pool and the breakfast was very nice. The room is spacious and a good value. We booked ahead and got a...

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Helpful?
Thank Melinda H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The SpringHill Suites. A hotel with style and color. Airy spaces. All-Suite expansiveness. Complimentary hot breakfast every morning. Fresh amenities and little luxuries. Spacious king-bed or two queen bed suites with pull out sofa bed and separate living and sleeping areas. Non-smoking and ADA accessible rooms.Refrigerator, microwave, coffee maker and wet bar. Large, well-lit work desk with ergonomic chair. Data port, voice mail and personal message system. Complimentary high-speed internet access. Remote controlled TV with cable and premium movie channels. 4,500 square feet of meeting space with state of the art audio visual equipment accommodation up to 400 people. A2Z Lounge-A full bar located in the lobby.Room service offered Monday-Thursday. Daily housekeeping. Complimentary USA Today. Fitness Room. Indoor Pool and Hot Tub. 24 hour Business Center. ... more   less 

Additional Information about SpringHill Suites Houston Baytown

Address: 5169 I-10 East, Baytown, TX 77521
Region: United States > Texas > Texas Gulf Coast > Baytown
Price Range: €92 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Baytown 3*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Baytown staff and other travellers.
2 questions
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Huintsville ,al
over a year ago
Irving, Texas

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Questions? Get answers from SpringHill Suites Houston Baytown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room not facing the I-10”
Millwright86, 6 Mar 2017 | Read review
“sofa beds not too comfy, bring a little padding if using the sofa as bed”
465bethg, 1 Mar 2017 | Read review
“Corner rooms a plus”
LevelTravels, 8 Oct 2016 | Read review
“Odd numbered rooms are on freeway side. Room 15 is halfway point of floor and closest to elevator. Rooms 1/2 and 29/30 are at each end”
JasonInKaty, 29 Aug 2016 | Read review
“Rooms are wheelchair accessible.”
710darrellw, 28 Aug 2016 | Read review
5 of 5