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489 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Tacoma, Washington
Reviewed 4 days ago NEW

This is an average Best Western with older rooms. (Perhaps our room had not been remodeled.) It's nice to see a little variety in breakfast offerings. We enjoyed the stay before going into the Smoky Mountains.

Thank Judy S
Sevierville, Tennessee
Reviewed 1 week ago

I live in the Smoky Mountains and we had one serious fire and our area needed to evacuate our homes. The employees at Best Western were helpful, super nice and couldn't do enough for all of us. I always liked Best Western and I will tell friends who need a place to stay, to use this or the one in...

1Thank sandrahX9612IY
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Hey Sandrah, We are so glad that you and your family is safe. We are still housing families that have been displaced by the fires. If you know anyone that needs a place to stay or food or anything, please let us know and we will provide everything for free. Yours sincerely, Sam Smith 43178 Property Guest Relations Manager BEST...

Gladstone, Michigan
Reviewed 2 weeks ago

My wife and I along with our grandchildren wanted to spend a few days in the Smoky Mountains during our trip back home to Michigan. We chose the Best Western Cades Cove Inn as our "base-camp" for our day trips into the Smokys. We chose this area as we wanted to be away from all of the tourists and attractions...

Thank Jeffmx64
Gallatin, Tennessee
Reviewed 2 weeks ago

Recently remodeled. A very nice destination. Located across the street from a good restaurant. The remodeling job was very comprehensive. All the new fixtures were high quality. The fit and finish is good.

Thank BillTidwell
Brewton, Alabama
Reviewed 2 weeks ago

The motel was very nice, but I wasn't expecting to have to pay what I paid for the room for one night. Since I got home it has been advertised for $40.00 per night less than I paid. The breakfast was very good and the room was very clean.

Thank acouch14
Athens, Georgia
Reviewed 3 weeks ago via mobile

This was lovely little hotel just outside of the National Park. Very convenient access to the park. Room was very clean and employees were very friendly. The breakfast in the morning was delicious. We will be back!!

Thank gegulley
Chelsea, Alabama
Reviewed 3 weeks ago

We stayed here after a long day of work the driving. The room was clean but the bed was very bad. There was no hot water it was just warm. We had to cheek in late and the man was very nice. We did not eat the breakfast.

Thank Skennedy1964
muskegon, United States
Reviewed 4 weeks ago

Great place to stay. Cades Cove is nearby. Breakfast is very good and the rooms were clean and comfortable. The staff was very polite and efficient. We stay here whenever we are in the area and they have rooms available.

Thank Kevin J
Bluffton, United States
Reviewed 27 October 2016

We were a group of photographers and we chose this Hotel because the location was close to where we were going to spend the day working. We needed early wake up calls but never got calls at the correct time, always late. (computer problem we were told). TV didn't work, Breakfast was not served until 6:45 AM, at least an...

Thank Richard M
Sedona, Arizona
Reviewed 21 October 2016 via mobile

We booked this BW the morning of our stay. I was shocked by the price, but I new it was the last room available and in the Smoky Mountain National Park. We received a pleasant welcome even though it was 11PM. The outside side looked Lovely with Fall decorations and Rocking Chairs outside of every room. Then we opened the...

Thank Francelma

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Select this great Best Western hotel in Townsend, Tennessee and enjoy a host of convenient amenities at a great value while traveling.The BEST WESTERN Cades Cove Inn in Towsend is ideally located approximately 20 miles from Pigeon Forge and Gatlinburg, on the "peaceful side" of the Smoky Mountains. This Townsend, Tennessee hotel is convenient to Maryville College, the University of Tennessee and Neyland Stadium. Visit the area's most popular attractions, such as Dollywood theme park, Cades Cove, Tuckaleechee Caverns and beautiful Great Smoky Mountains National Park.Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, microfridge, coffee/tea maker and hairdryer. King size beds and other upgraded amenities such as Jacuzzi® tub and fireplace are available in select rooms. Enjoy our Hot Unbeatable FREE Breakfast Buffet.Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Townsend, Tennessee hotel! ... more   less 

Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882-4027
Region: United States > Tennessee > Townsend
Price Range: €59 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cades Cove Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge
Hotel Style:
#3 Family Hotel in Townsend
#4 Romantic Hotel in Townsend
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cades Cove Inn staff and other travellers.
9 questions
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Sweetwater, Tennessee
6 months ago
1 month ago
3 months ago
Elizabethtown, Kentucky

See all questions (9)

Questions? Get answers from BEST WESTERN Cades Cove Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you want to sleep”
 of 5 bubbles Skennedy1964, 17 Nov 2016 | Read review
“Call front desk only for best info .”
 of 5 bubbles 200larryf, 19 Oct 2016 | Read review
“No elevator to the 2nd floor”
 of 5 bubbles S8403SVjeffk, 26 Sep 2016 | Read review
“In high season, you may want a room facing away from the pool”
 of 5 bubbles BadgerBob67, 9 May 2016 | Read review
“Try to get one facing east.”
 of 5 bubbles hornbender, 10 Apr 2016 | Read review
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