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Highland Manor Inn & Conference Center

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Traveller (92)
Room & Suite (37)
Videos (7)
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About

#1 of 5 motels in Townsend
Location
Cleanliness
Service
Value
Travellers' Choice
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 42 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Horseback riding
Fishing
Business Centre with Internet Access
Meeting rooms
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Vending machine
BBQ facilities
Non-smoking hotel
Outdoor furniture
Picnic area
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Refrigerator
Bath / shower
Complimentary toiletries
Private balcony
Seating area
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Quaint
Languages Spoken
English
442Reviews9Q+A100Room tips

Reviews
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CHARLYNE S wrote a review Nov 2023
Cumming, Georgia197 contributions63 helpful votes
Mostly just ok. It is an older property but large and clean. Our toilet leaked constantly; there was a large crack in the dressing room sink; Strangest thing.....I had an opened brownie on the desk that I'd been eating and the cleaning crew (for some reason) decided to put it into my suitcase! B&B's are known for serving a real breakfast. This was listed as a B&B but the breakfast was lacking a B&B standard! Yuck!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 23 Jan 2024
Thanks for writing a review of your visit to the Highland Manor Inn. Next time be sure to tell us about your leaking toilet so we can fix it while you're here. We are not a B&B. We are an Inn with 49 rooms and we serve a Complimentary Continental Breakfast each morning for our guests. We look forward to seeing you again someday!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim H wrote a review Jul 2023
Atlanta, Georgia23 contributions2 helpful votes
Hotel's Favourite
our motorcycle group has been staying here for the past 4 years. The hotel always makes sure our stay is good. They put us in rooms close to each other which makes socializing after the ride easy and fun. Love this place. The rooms are spacious and clean. The price is very competitive for the area. I highly recommed.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Great location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 19 Jul 2023
Thank you for writing a review of the Highland Manor Inn and for your comments. It is always a pleasure to have your guys come and stay with us. Riding the roads around here is so much fun on a bike or in my little car. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelsgirl93 wrote a review Oct 2023
Texas137 contributions89 helpful votes
Having stayed in Gatlinburg previously and not enjoyed the atmosphere on the main drag, I decided to try Townsend for a quieter experience. Highland Manor fit my budget. It’s a nicely situated property on a hill and the grounds are well maintained. It’s far enough back from the road that traffic noise is not a problem. Fellow hotel guests were quiet during the hours you’d hope them to be. My room, 206, was a nice size. Room has refrigerator, microwave and a desk for working and a two seater dining table. Mattresses in room were very firm. I’d recommend when it comes time to replace them that management select mattresses in the medium range to appeal to the majority of sleepers. This Goldilocks seeks a bed not too firm and not too soft. It wasn’t a great sleep for me with the firmness. Cleanliness: One bed had a bedspread with stains. I say soak that thing in bleach and maybe it’d be good as new. If not, replace. Toilet seat was not properly or thoroughly cleaned. Housekeeper needs to slow down and be more observant. I noticed the issue immediately. I took care of it with the cleaning wipes I always pack but I shouldn’t have had to do so. No traditional mat was provided for the floor outside the tub. A regular towel had to be used. No hand soap was in the room but the front desk provided a bar upon request. Breakfast is a simple, continental affair. Dining area has plenty of space and is pleasant. Cable tv is good. The hotel is a good option for visiting the renowned Cades Cove and smoky mountains park. I’d like to recommend stopping in the nearby Appalachian Bear Rescue store and support that noble cause. Bottom line about this hotel is that I’d stay again because I felt safe there and it had what I needed. Yes, there’s room for improvement, but I think the owners do care about the property.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 23 Jan 2024
Thank you for writing a review of the Highland Manor Inn. We try our very best to keep every room in perfect order, but the reality is the we do the best we can and that isn't always perfect. Thank you for stopping by and I hope you will come back and see us again someday. The bears should be coming out toward the middle /end of March!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susie B wrote a review Sept 2023
1 contribution
I love this hotel! The room was clean and well furnished. The staff was Friendly and helpful. When a problem arose, (my fault, not theirs), they were ready to help. The grounds were beautiful and well kept. I would definitely recommend this hotel!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 23 Jan 2024
Thank you for writing a review of the Highland Manor Inn, for your comments and for the recommendation. We appreciate it and look forward to seeing you again some day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan C wrote a review Aug 2023
Columbus, Ohio7 contributions6 helpful votes
We have two girls - 12 and 15 and here are the two major pluses of the motel, besides it being well maintained and clean. The little walled off private balcony (I suppose the private first floor patios would work the same) allows you to watch the sunrise without waking the kids. The pool was not too chlorinated and the kids pretty much had it to themselves at the end of the day, even though it was the end of July. Not sorry we picked Townsend to stay in, even though it was a drive to the park entrance. Am sorry that the Cades Cove drive was so crowded in late July that we gave up and bailed. Two places to try in Townsend - The Abbey and The Distillery (yes, they make whiskey and gin) . Place to not try - the pancake place across the street - not worth it.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 9 Aug 2023
Thank you for writing a review of the Highland Manor Inn after your recent visit. I appreciate your comments. Cades Cove can become a parking lot at times when there are people stopping in the middle of the road to see a bear or something, not pulling over, and consequently stopping traffic. We agree about The Abbey being a great place to eat. We look forward to seeing you again someday when you re-visit the Smokies.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mytravels70 wrote a review Jul 2023
Marietta, Georgia72 contributions31 helpful votes
Good location and the front desk lady was very nice, but the room smelled very "musty". There were two doors so we opened both to try to get cross ventilation. But, once we closed the doors we had the smell again. I understand and appreciate that they are trying to keep and older, family run business up and operating but the rooms really do need some TLC.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 19 Jul 2023
Thank you for writing a review of the Highland Manor Inn and for your comments. I assume you were in one of our balcony rooms since you said you had two doors to open. Generally, those rooms do not gather the moisture that might smell musty. I will investigate the source of the 'musty smell' . Thanks for alerting me to this. I do hope you can come back and see us again someday when you are visiting the Smokies!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dorinda T wrote a review Jul 2023
London, Kentucky4 contributions
This is by far the friendliest hotel I’ve ever stayed at. My family and I had been traveling all day and by night time we still were several hours from home. We decided to book a room last minute. They had the room ready in no time. The gentleman at the front desk was so kind and truly cared for our comfort. We will definitely stay here again if we are in the area.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 19 Jul 2023
Thank you for writing a review of the Highland Manor Inn after your visit with us. I will let my Grandson know you appreciate how he did his job. We look forward to having you guys as our guests again someday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil D wrote a review Jul 2023
Chicago, Illinois390 contributions63 helpful votes
Nice little Inn (more of a motel). We stayed one night and the room was very clean. They provided lots of towels & toiletries. and beds were comfortable. The location is great to get to Smokey Mountain National Park. The breakfast was very simple but it was continental and included. Small Playground was nice bonus kids. Overall we would stay again if we are back in the area.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Stop by the visitors center next door to get your parking pass for Great Smokey Mountain National...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 19 Jul 2023
Thank you for writing a review of the Highland Manor Inn and for your comments. I appreciate it. Come back anytime and see us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine T wrote a review Jun 2023
1 contribution
This hotel was the best surprise of our week long trip to the Smokey Mountains. We were traveling by motorcycle and added a nights stay on Memorial Day at the last minute. We rode all day and were pleasantly surprised that it was right on the road from Gatlinburg. (Little River Gorge Road) Furnishings somewhat dated, but clean and comfortable. Remote control for AC and more TV channels than you could ask for. Pool, and nice play area for the kids with a pirate ship themed fort. Would definitely recommend and stay again. Not your Hilton or Ritz, and not the high price either. Great reviews and Trip Advisor ratings. The room look just like their photos on line.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 6 Jun 2023
Thank you for writing a review of the Highland Manor Inn and for your comments. I am glad you found us and hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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deralyn59 wrote a review Jun 2023
Anderson, South Carolina3 contributions
The rooms are dated but, EXTREMELY clean which I appreciated. They cleaned our room daily again I appreciated. For it to be dated as some of these post say; we saw a beautiful family trying to update things as they also try to make a living. No, it’s not the Hilton Garden Inn but, we didn’t pay for the Hilton. We received an experience of good Christian people trying to make a living. They are fixing this place up and we will return to see them again. I’d rather have a CLEAN room than one with fancy new features. Our stay was wonderful the peace and quiet of home with Dollywood only a few miles away. PERFECT
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 6 Jun 2023
Thank you for writing a review of the Highland Manor Inn. I appreciate your comments. My husband and I built the Inn 41 years ago and are still enjoying providing a good, clean, comfortable and affordable place to stay when visiting the Smokies! God is good and we are Blessed to be able to live and work in Townsend.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€126 - €148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
highland manor hotel townsend, highland manor inn and conference center, highland manor motel
LOCATION
United StatesTennesseeTownsend
NUMBER OF ROOMS
49
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HIGHLAND MANOR INN & CONFERENCE CENTER - UPDATED 2023 Motel Reviews & Price Comparison (Townsend, TN) - Tripadvisor

Frequently Asked Questions about Highland Manor Inn & Conference Center
Which popular attractions are close to Highland Manor Inn & Conference Center?
Nearby attractions include The Little River Railroad and Lumber Company Museum (0.2 km), Dark Island Swinging Bridge (0.3 km), and Gnorbert's Magic Putt Putt & Gem Mine (0.3 km).
What are some of the property amenities at Highland Manor Inn & Conference Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Highland Manor Inn & Conference Center?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Highland Manor Inn & Conference Center?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Highland Manor Inn & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Highland Manor Inn & Conference Center?
Conveniently located restaurants include Trailhead Steak & Trout House, Good Vibes On the River, and Peaceful Side Social.
Are there opportunities to exercise at Highland Manor Inn & Conference Center?
Yes, guests have access to a pool during their stay.
Is Highland Manor Inn & Conference Center located near the city centre?
Yes, it is 0.5 km away from the centre of Townsend.
Does Highland Manor Inn & Conference Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Highland Manor Inn & Conference Center?
Many travellers enjoy visiting Little Greenbrier School (10.0 km) and Walker Sisters Place (11.0 km).
Does Highland Manor Inn & Conference Center have any great views?
Yes, guests often enjoy the mountain view available here.