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    Hilton Garden Inn Nashville/Smyrna

    547 reviews
    #4 of 13 Hotels in Smyrna
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    2631 Highwood Blvd, Smyrna, TN 37167-9303
    +1 855-618-4697
    Hotel website
    GardenInn.com
    US$120
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    Expedia.com
    US$121
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    GardenInn.com
    US$120
    Expedia.com
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    US$121
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    All photos (88) 88
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    Certificate of Excellence
    Traveller (38)
    Room & Suite (34)
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    Overview
    4.5
    547 reviews
    • Excellent62%
    • Very good20%
    • Average9%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “front desk”(53 reviews)
    “great hotel”(29 reviews)
    “wonderful stay”(6 reviews)
    Hotel website
    +1 855-618-4697
    2631 Highwood Blvd, Smyrna, TN 37167-9303 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Nashville/Smyrna
    Special Offer: Double Points, Every Stay
    Hotel deals
    Offers from Hilton Garden Inn Nashville/Smyrna
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (547)
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    Traveller rating
    326
    107
    53
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    Show reviews that mention
    All reviewsfront deskgreat hotelwonderful staythe hotel staffrecommend this hotelroom was cleanomeletbreakfast stafffamily reunionright next doorrestaurants and shoppingdefinitely stay here againstaff was friendlyhot tubking roomfitness centergreat breakfast
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    51 - 55 of 542 reviews
    Reviewed 25 July 2017
    Below Expectations

    Room wasnt ready, and we were past check in time. Front desk staff member was NOT professional at all. No 100% satisafaction guarantee, cant complain to the only staff member that is the problem. Hot tub was also not working, and no towels at the...More

    Review collected in partnership with Hilton Garden Inn
    Thank G3466OAsarap
    Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 27 July 2017

    I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you...More

    Reviewed 22 July 2017
    Nice stay!

    This was a nice hotel! The desk staff was friendly, good location, and the room was clean and comfortable! I would recommend this hotel for anyone in the area! Hilton is my top choice anywhere we go to!

    Review collected in partnership with Hilton Garden Inn
    Thank ruthb8652016
    Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 23 July 2017

    We are glad you choose Hilton during your travels and are glad you enjoyed your stay with us here at the Hilton Garden Inn Nashville/Smyrna. Thank you for your good review.

    Reviewed 21 July 2017
    Family reunion

    Family reunion. Overall it was a great stay except for the sheets and my discount not being honored .the breakfast was awesome. And the staff was very friendly. The young lady that checked me in was very nice and professional.

    Review collected in partnership with Hilton Garden Inn
    Thank J5992DVmonicaj
    Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 23 July 2017

    Thank you for staying with us during your family reunion. We are glad you enjoyed your stay and hope to host you again in the future.

    Reviewed 19 July 2017 via mobile
    Great Stay!

    Hotel was easy to find and parking was plentiful. There are nearby restaurants to choose from. Rooms were very clean, mattress comfy, lots of extra pillows. Concierge was helpful and professional. The hotel was busy however the rooms were quiet and well insulated from outside...More

    Thank Lorri O
    Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 21 July 2017

    We are pleased to hear you enjoyed a quiet stay with us. Please return often and know you are always welcome here at the Hilton Garden Inn Nashville/Smyrna.

    Reviewed 18 July 2017
    Not recommended

    Very poor housekeeping, rooms not properly cleaned, lousy intermittent internet When I checked in and went to the allocated room it the beds were unmade and filthy towels and runbbish strewn around the room, the gentlemen on the reception could not come to the room...More

    Review collected in partnership with Hilton Garden Inn
    Thank Dave S
    Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 20 July 2017

    I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Restaurant
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Room Service
    Hotel Amenities
    Free Parking
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Room Service
    Room amenities
    Microwave
    Things to do
    Pool
    Restaurant
    Bar/Lounge
    Hot Tub
    Fitness Centre with Gym / Workout Room
    Heated pool
    Indoor pool
    Tennis Court
    Details
    Price range
    US$123 - US$208 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Business Hotel in Smyrna
    #4 Romantic Hotel in Smyrna
    Room types
    Non-Smoking Rooms, Suites, Family Rooms
    Details
    Price range
    US$123 - US$208 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Business Hotel in Smyrna
    #4 Romantic Hotel in Smyrna
    Room types
    Non-Smoking Rooms, Suites, Family Rooms
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    All photos (88) 88
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    Traveller (38)
    Room & Suite (34)
    Dining (6)
    Pool & Beach (2)
    Business Centre & Event Rooms (1)
    Questions & Answers
    Ask a question
    DentalDiva67
    2 May 2016|
    AnswerShow all 4 answers
    Response from lisa r | Reviewed this property |
    we did not even go to the pool, sorry, cannot answer. I'm sure if you call the hotel they will help you out.
    1
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    Room Tips
    "Meredith works overnight, go chat with her she is the friendliest and sweetest person working there!!"
    Read review
    "Try to avoid the pregnant lady working in the morning, many of our issues were due to errors that she makes."
    Read review
    "I was on the first floor and it was quiet even with a bus load of teenagers in a soccer tournament."
    Read review
    "Most economical in area and worth every dime."
    Read review
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