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Hilton Garden Inn Nashville/Smyrna

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Traveller (38)
Room & Suite (34)
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Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(53 reviews)
“great hotel”(29 reviews)
“wonderful stay”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (555)
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Traveller rating
331
109
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331
109
54
36
20
Show reviews that mention
All reviewsfront deskgreat hotelwonderful staythe hotel staffrecommend this hotelroom was cleanomeletbreakfast stafffamily reunionthe entire staffking roomright next doorrestaurants and shoppingdefinitely stay here againstaff was friendlypool and hot tubfitness center
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1 - 5 of 550 reviews
Reviewed yesterday

We stayed at the Hilton Garden Inn Nashville/Smyrna for more than a week. Room was clean and comfortable! All the staff were very friendly and helpful! The breakfast had your standard continental fare, as well as made to order eggs, omelets, pancakes and french toast....More

Thank Rondo75
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded yesterday

Thank you for your business and your good review. We are glad you chose our hotel. Our staff here at the Hilton Garden Inn Nashville/Smyrna will be glad to learn their assistance made your event and stay enjoyable. Thank you again for your good review.

Hotel's Favourite
Reviewed 3 April 2018

Room was clean and very comfortable with an excellent mattress. Pool was heavily used because it was a holiday weekend, so it looked a bit murky, but that seemed unpreventable, considering the volume of kids making use of it. Property is close to a Ruby...More

Thank margmn
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 4 April 2018

We are glad you found your room clean and comfortable. Thank you for such a good review and please return again.

Reviewed 5 days ago

Quiet, convenient, wonderful - I was doing work in both Nashville and Murfreesboro and this Hilton Garden hotel was convenient to both. The staff was helpful and accommodating. The hotel is close enough to the freeway to get around quickly, but far enough away so...More

Review collected in partnership with Hilton Garden Inn
Thank Ed N
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 4 days ago

Thank you for complementing our hotel and our staff. We are glad you enjoyed your stay here at the Hilton Garden Inn Nashville/Smyrna and appreciate your business. Please return again the next time you come to our area.

Reviewed 5 days ago

The morning crew was very helpful, polite and responsive. The evening crew needs additional training and better customer service skills. I would still recommend this hotel and would not penalize them due to a few bad apples.More

Review collected in partnership with Hilton Garden Inn
Thank sbeil2018
Response from Henry P, General Manager at Hilton Garden Inn Nashville/SmyrnaResponded 4 days ago

I am so very sorry for your experience. I am the new acting GM as of this week, so even though I was not around for your stay, please know that I will address it in all efforts to avoid this for anyone else in...More

Reviewed 1 week ago

We were in town for a convention and although there were properties that offered breakfast and were less pricey, we chose this hotel for location between Nashville and Murfreesboro, where we had friends to visit as well. The internet was nearly impossible to connect to...More

Review collected in partnership with Hilton Garden Inn
Thank CommaWitch
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 1 week ago

Thank you for staying with us. We apologize for the internet problems and will look into it. Your good review is appreciate your good review and hope to host you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$119 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$119 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
DentalDiva67
2 May 2016|
AnswerShow all 4 answers
Response from lisa r | Reviewed this property |
we did not even go to the pool, sorry, cannot answer. I'm sure if you call the hotel they will help you out.
1
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Room Tips
"Meredith works overnight, go chat with her she is the friendliest and sweetest person working there!!"
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"Try to avoid the pregnant lady working in the morning, many of our issues were due to errors that she makes."
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"I was on the first floor and it was quiet even with a bus load of teenagers in a soccer tournament."
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"Most economical in area and worth every dime."
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