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All reviewshand writtenbiscuits and gravymarriott rewards membersroom was cleancookiesroom keyindoor poolfront desk staffconvenient locationright next dooroff the highwayhotel roomeach morningfree breakfastchecking inthe general managerfresh fruit
My husband and I stayed at the Fairfield Inn & Suites in late March for a wedding in the area. The hotel is a pretty basic mid-level hotel. Free breakfast, service was great, staff were helpful and room was decent. The room was basic but...More
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 2 weeks ago
I am happy to hear that, overall, you had a pleasant stay. I do apologize that it was not as stress-free of an experience as we strive toward for all of our guests. Thank you for your feedback which we will use to improve upon...More
This hotel is located right off the interstate close to Nashville. There are several restaurants and shopping places close by. Check in was quick and easy and the desk clerk was very friendly. The room was very clean and nice, although a little small. The...More
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 4 weeks ago
Thank you for the review. I am glad that, overall, you enjoyed your stay and breakfast. The hair dryers can be difficult to find in our closets, and I will research this and rectify it immediately. As for the pool, I completely understand your frustration!...More
Easy on and off the highway. Arrived around midnight from Michigan, slept well, nice shower with good water pressure, clean room, decent breakfast with abundant fresh fruit, waffles and eggs. Headed out around 8am, will for sure plan to stay at this Fairfield next time...More
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 25 December 2017
Thank you so much for the wonderful review! I am thrilled you enjoyed your stay and I will pass your comments on to Joe and the entire team. I know they take great pride in our hotel and the level of service they extend to...More
Our stay at this hotel exceeded our expectations, and we look forward to staying there again. The location was close to shopping, restaurants, and the interstate. Our room was very clean and comfortable, and the housekeeping staff had even created a cute animal out of...More
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 29 September 2017
Thank you so much for the high marks. I cannot wait to share your feedback with Sarah and the entire team in order to motivate them to continue to go above and beyond and to exceed our guests' expectations every time!
We stayed here for four nights at the time of the total eclipse. The hotel was very clean and the staff were top notch.
The young girl at reception on our arrival was outstanding. She immediately sorted out a concern we raised with her, to...More
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 12 September 2017
Thank you for the wonderful review! We are thrilled you enjoyed your stay and I will pass your compliments to the team to encourage them to keep providing outstanding service to our guests!