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Comfort Suites Smyrna

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Traveller (34)
Room & Suite (37)
Dining (6)
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Overview
  • Excellent23%
  • Very good16%
  • Average14%
  • Poor15%
  • Terrible32%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star Hotel
All hotel details
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Reviews (145)
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All reviewshotel coupon bookfull hot breakfastwould stay here againbreakfast areabreakfast was excellentroad tripspacious roomgreat roompleasant staynashvillegrandsonsofachain
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31 - 35 of 144 reviews
Reviewed 19 July 2016

Are first night had kids playing and so loud after 10:00 pm went to front desk and they told me I would have to deal with it myself. The front desk person was on there personal phone and did not seem want to be bothered.

Thank lewism223
Response from Comfort Suites S, General Manager at Comfort Suites SmyrnaResponded 20 July 2016

We are so sorry for the problem. And we will look in to this. Thank you for the feed back.. and you have a wonderful day. Thanks Patricia

Reviewed 16 June 2016 via mobile

Overall my experience at Comfort Suites was excellent - in particular the staff were extremely helpful and friendly. The rooms were clean and the bed extremely comfortable. I give 5 stars for this hotel.

1  Thank TRANEE B
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded 17 June 2016

Thank you very much for hosting your birthday party at our hotel. We appreciate your business. I am glad that your event was a success at our hotel. Thanks for a positive review. Hope to see you again in future. Patricia Mcqueen Guest Relations Manager

Reviewed 21 May 2016 via mobile

Stopped here after a day of driving and thought the hotel looked new and nice. Area was well lit and appeared to be safe. Rooms were a little pricey for what they are, $139 for a double queen. Front desk staff in both the morning...More

Thank Wolfeaj
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded 23 May 2016

Thank you for your review. We sincerely apologize for the front desk staff social skills. We are currently working to replace some staff members. In reference to the breakfast choice, we have implemented Comfort Suites standards. WE hope that you can give us another try.

Reviewed 14 April 2016 via mobile

Not a good stay . Site was impressive on a hill above other establishments. "Back view is trucking warehouse " Keep window closed you won't see it . Thought oh well need a place for the night tired one hour before dark . Again impressive...More

Thank ronniem574
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded 16 April 2016

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the front desk and the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if...More

Reviewed 25 March 2016

We picked up a roadside coupon for the motel and found it to be a great place to stay at a good price! The room was nicely furnished and beds were comfortable. The pool and hot tub were clean and a perfect temperature. The complimentary...More

Thank CrestwoodChuck
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded 23 May 2016

Thanks for a great review. We hope you can come visit again.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$126 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$126 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (34)
Room & Suite (37)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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ASouthernBelle
9 November 2015|
Answer
Response from xeflx | Reviewed this property |
The Corporate office deflect the issue back to local hotels . They do nothing. I ensured the corporate office with pics & videos of the health hazard at Comfort Suites in Smyrna Tennessee and they did absolutely nothing.
2
Votes
Room Tips
"Stay Away From this Hotel"
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"Not sure what to say anymore....I can't recommend."
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"Call before you stop to make sure what stage the renovations are in."
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"Ask for the 3rd floor"
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