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Legacy Mountain Resort

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Legacy Mountain Resort
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339 Reviews from our TripAdvisor Community

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Showing 338: English reviews
1 review
Reviewed 2 weeks ago via mobile

We really enjoyed this vacation as a family of 6 adults. It was easy to find with gps and map sent. Everything was clean and put together. Tv and game room was really fun for the whole family. Reason for four stars: The dishwasher was not unloaded when we got the cabin, So we had to unload all the dishes... More 

Helpful?
Thank Shelby H
Management response:

Dear Shelby H, Thank you for taking the time to provide us with the feedback from your stay at Breathless. We regret that the dishwasher had not been emptied prior to your arrival. Please know that we are looking into our timeline for that day to prevent this from happening again. We are grateful that you chose to spend your... More 

Ashburn, Virginia
2 reviews
Reviewed 26 October 2016

We booked the cabin on cabinsofthesmokymountains.com. It is a great way to book as you do everything online and they give you access directly to the cabin with a virtual checking and not having to do a line. Everything is excellent. The location, the views, the confort, the amenities, everything is a 10!!. It feels like a 2nd home.

Helpful?
Thank Ruben C
Management response:

Dear Ruben C, Thank you for taking the time to leave a review on your recent stay. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity... More 

Knoxville, Tennessee
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 October 2016

Stayed in "Livin High" cabin. Great views of the Smokys. Cabin was as advertised and plenty of room for everyone even though it is technically only two bedrooms. Cabin had all appliances, pots, pans, dishes, etc... that we needed for a comfortable stay. Appreciated that some supplies were also provided that I did not think to bring--dishwashing soap, paper towels,... More 

Helpful?
1 Thank mike t
Management response:

Dear mike t, Thank you so much for taking the time to let us know that you enjoyed the view and I am sorry to hear about the issues with the check in address. I will research this and make sure it does not happen again. Guest feedback is the most important tool that we can use to improve our... More 

Montgomery, Alabama
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 October 2016 via mobile

We absolutely loved this large family mountain cabin. There was so much room and the views were just amazing. The location was excellent and convenient. The furnishings were very comfortable. Just cannot say enough good about this place. Will most definitely return!

Helpful?
Thank Melanie M
Management response:

Dear Melanie M, Thank you for taking the time to leave a review on your recent stay. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity... More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016

My family and I stayed in the Lazy Bear cabin with Legacy Mountain Resort, we booked it online with Cabins of the Smoky Mountains. Cabin was easy to find, very clean, the area was very nice and close to all the attractions in Pigeon Forge and Gatlinburg. We are already planning our next visit, and every time I called before... More 

Helpful?
1 Thank lydb928
Management response:

Dear lydb928, Thank you for taking the time to leave a review on your recent stay at Legacy Mountain Resort. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward... More 

EMINENCE
1 review
Reviewed 16 September 2016

My boyfriend and I visited Pigeon Forge for a few days of our vacation before heading to Georgia. We picked this cabin because we loved the view that was shown in the pictures. The view was amazing, and it looked just like the photos. The cabin was very spacious ( we could have brought another couple with us ) so... More 

Helpful?
Thank KRISTINA H
Management response:

Dear KRISTINA H, Thank you for taking the time to leave a review on your recent stay at The Greenbrier 2936. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look... More 

Dagsboro, Delaware
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016 via mobile

The view was amazing. The cabin was comfortable, the decor was bears/rustic, had fun finding all the bears. The jacuzzi was fantastic. Lots to do inside & lots of entertainment around. Can't wait to come back.

Helpful?
Thank Heather C
Management response:

Dear Heather C, We wanted to thank you for sharing such positive feedback regarding your recent stay. We’re honored to have shared the Smoky Mountain experience with you. Please do come back soon! Yours in hospitality, Amy P More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2016 via mobile

This is our second time staying with legacy mountain resorts. My family has enjoyed their vacation check in was easy we did it online to avoid the hassle and we're even able to check in early. A couple things though for those thinking of visiting. Our cabin was well cleaned but the updates mattress in the couch is awful. Springs... More 

Helpful?
Thank Krystal S
Management response:

Dear Krystal S, Thank you so much for taking the time to let us know that you enjoyed the view and I am sorry to hear about the issues that you found in the cabin. I will let the owner know about your comments regarding the uncomfortable bed situation as well as the need for WiFi. Guest feedback is the... More 

Miami, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016 via mobile

We had made reservation for a two bedroom cabin that accomodated 8. The cabin was very nice with a beautiful view of the mountains but the two sleeper sofas were broken to the point of no repair. We went to the office to explain the situation and we were accommodated to another cabin. We were given a 3 bedroom cabin... More 

Helpful?
Thank dmonta
Management response:

Dear dmonta, Thank you for your kind words in regards to our customer service. We pride ourselves on our customer service and make every attempt to handle any issues in an efficient and timely manner. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again. Yours in hospitality, Amy P More 

peachtree City, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2016

This is a duplex, very noisy neighbors. No pool, it's closed after going through a hassle to obtain a pool key. Workout room is in the office with limited hours. We enjoyed the cabin itself...lots of room but needs upgrading and the carpet downstairs is filthy. Bring mixing or serving bowls, there aren't any and very few eating utensils (2... More 

Helpful?
1 Thank Mary W
Management response:

Dear Mary W, We deeply regret the difficulties you experienced on your recent stay in our area. The Legacy Mountain Resort has several rental agencies that operate inside the resort and the cabin you stayed in is not rented through our company. Cabins of the Smokies and Gatlinburg Falls are different branches of the same company. Please accept my sincerest... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Legacy Mountain Resort

Address: 1735 Upper Middle Creek Rd, Sevierville, TN 37876-4814
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €150 - €272 (Based on Average Rates for a Standard Room)
Number of rooms: 800
Also Known As:
Legacy Mountain Hotel Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Legacy Mountain Resort staff and other travellers.
2 questions
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Questions? Get answers from Legacy Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“incredible views.”
 of 5 bubbles 62rubenc, 26 Oct 2016 | Read review
“bring pot holders”
  • Sunrise!
  • View from main floor balcony
  • View from the main floor balcony
  • Game Room/Theater is downstairs with the Master bedroom
  • Panoramic View from deck
  • Master Bedroom is downstairs. The hot tub s right outside the window
 of 5 bubbles lilo723, 13 Jun 2016 | Read review
“Cabin #36 - Imagine was great, just like the pictures!”
 of 5 bubbles alejandropP7688WX, 9 May 2016 | Read review
“My only "tip" is when (not if) you have maintenance issues, ask for Bill if you want your issue addressed and fixed!”
 of 5 bubbles 500kathyn, 24 Aug 2015 | Read review
“Since all cabins are individually owned, can only speak to this one.”
 of 5 bubbles 287deanaf, 20 Aug 2015 | Read review
5 of 5