We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (282)
Room & Suite (114)
Dining (8)
Overview
  • Excellent51%
  • Very good18%
  • Average8%
  • Poor8%
  • Terrible15%
Travellers talk about
“bedroom cabin”(27 reviews)
“hot tub”(78 reviews)
“pigeon forge”(40 reviews)
Free Internet
Free Parking
Pool
Fitness centre
Kitchenette
Golf course
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (359)
Filter reviews
358 results
Traveller rating
175
68
30
31
54
Traveller type
Time of year
LanguageEnglish
175
68
30
31
54
Show reviews that mention
All reviewsbedroom cabinhot tubpigeon forgewears valleythree floorsthe lower levelmain levelminute drivewi fifull kitchenweddingappalachianbearporchretreatsmokiesgame
FilterEnglish
Updating list...
1 - 5 of 358 reviews
A TripAdvisor Member
1
Reviewed 15 March 2018 via mobile

Wow wow wow!! 1st time to the smokies and we loved it. Not only did our cabin have spectacular views but it was clean and updated. We stayed at the paradise retreat cabin. I did notice our cabin looked a bit newer than others (siding...More

Thank A TripAdvisor Member
Response from Ryan B, Public Relations Manager at The Preserve ResortResponded 4 weeks ago

Dear TripAdvisor member, Thank you so much for your review of your stay with us at Paradise Retreat. We are overjoyed you enjoyed your first time in the Smokies and thrilled it was with us. We hope it was the first of many and look...More

Reviewed 29 December 2017

We rented a cabin name "See The Stars Tonight"...and let me tell you the name is spot pn. We were at the very to of the mountain and had incredible unobstructed views. The cabin is a 2 bedroom but it feels more like a 3...More

1  Thank BagsPacked75
Response from Ryan B, Public Relations Manager at The Preserve ResortResponded 1 January 2018

Dear Leslie G, Thank you for taking the time to leave a review on your recent stay at See the Stars Tonight. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay...More

Reviewed 18 December 2017

Stayed here with our family of 5 for thanksgiving. The resort was beautiful, and the cabin was clean and updated. Beautiful drive up the mountain to get to the resort and the road was good and well signposted. We stayed in the Misty Mountain cabin...More

Thank Pyof5
Response from Ryan B, Public Relations Manager at The Preserve ResortResponded 19 December 2017

Dear Pyof5, We wanted to thank you for sharing such positive feedback regarding your recent stay at Misty Mountain. We’re honored to have shared the Smoky Mountain experience with you. Please come back and stay with us again soon! Yours in hospitality, Amy P

Reviewed 2 October 2017 via mobile

We didn’t stay at this resort so I can’t review the accommodations but my husband and I had our vow renewal ceremony here site unseen and selected by our coordinator but I have to say it is an amazing location for a wedding. The view...More

Thank Heather T
Management response:Responded 3 October 2017

Dear Heather T, Congratulations on your vow renewal! We agree, the venue is amazing for wedding parties and renewals. The photos are worth the drive. We hope you will keep us in mind for an anniversary perhaps. Again, many happy felicitations! Yours in hospitality, Amy...More

Reviewed 28 September 2017

We stayed at the "I Can Only Imagine" cabin for 4 nights. The cabin itself is gorgeous, with an amazing view from the hot tub on the second floor. The promised Wi-Fi didn't work the entire weekend, and the signal isn't that great up there,...More

Thank KMosuch
Management response:Responded 29 September 2017

Dear KMosuch, We appreciate you sharing your feedback on your stay at I Can Only Imagine with us. Please accept our apologies that the A/C had some difficulties. We are happy our maintenance department responded in a timely manner and fixed that quickly. We will...More

View more reviews
About
Amenities
Top amenities
Pool
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Hotel class
Room types
Kitchenette
Details
Hotel class
Room types
Kitchenette
Add Photo Photos
Traveller (282)
Room & Suite (114)
Dining (8)
Pool & Beach (8)
Family and Play Areas (10)
Questions & Answers
Ask a question
DIYM0M
10 December 2017|
Answer
Response from Heather T | Reviewed this property |
I would do an SUV with snow tires/chains if possible. The drive up there is a little hairy even with no snow. Lots of steep inclines and turns.
0
Votes
dritoniusa
15 October 2017|
AnswerShow all 2 answers
Response from CharleneD72 | Reviewed this property |
Yes they do.
0
Votes
Room Tips
"Great House"
Read review
"VRBO Homeaway or airbnb for the best mgmt for your cabin stay. Owner MUST PAY resort HOA so you can use the..."
Read review
"Pull-out sofas are in each cabin, so if traveling as a family get a smaller cabin based on the..."
Read review
"Best views at the top of the resort! Million Mile View is what I suggest!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing