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Resort at Governor's Crossing

Hotwire.comUS$185*
View Deal
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$238*
US$185*
US$190*
US$238*
US$185*
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1,140 Reviews from our TripAdvisor Community

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There are newer reviews for Resort at Governor's Crossing
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Showing 1,137: English reviews
Hendersonville, North Carolina
Reviewed 13 November 2015

Needed big room for mom and sister's. Room was very nice and alot of room. Great place. The beds were comfortable and was very clean. We needed more pillows that was the only issue. We were close to food and shopping.

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Helpful?
Thank Marilyn S
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff, thank you so very much for sharing your thoughts with us! Feedback from our guests helps us to ensure that all of our guests are receiving the same level of professional service. We are so pleased to hear that your unit fit your needs to a "T" and that everyone was able to enjoy...

Tavernier, Florida
Reviewed 12 November 2015

We were booked into a 1 bedroom condo and the staff that greeted us was very friendly and efficient. Room was properly furnished and in the bathroom vanity was a sufficient supply of towels for our 3 night stay. Carpet showed some wear and a few stains but nothing major and the bathroom vanity faucet did not allow hot water....

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Helpful?
Thank whittinc
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for sharing your thoughts with us! Feedback from our guests gives us invaluable insight to areas that may need more intent focus. We are so pleased to hear that you enjoyed your time with us! Our main goal is to provide all of our guests with an experience similar to yours and receiving positive feedback is helping us...

Corydon, Indiana
Reviewed 29 October 2015

My daughter, my 3 grandsons and I made last minute reservations for fall break. We are not easily pleased. However, this was a clean and comfortable condo. I'd read several negative reviews and was not sure what to expect. The outside pools looked great. The grounds were clean. The staff was eager to please. Housekeeping comes around daily to leave...

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Helpful?
Thank Pat S
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We thank you for sharing your thoughts with us. Feedback from our guests goes a long way towards helping us to provide the very best in service to all of our patrons! We are so happy to hear that you were pleased with your stay. We all work very hard to ensure that all of our guests have the same...

Dayton, Ohio
Reviewed 28 October 2015

First time at this resort. Everything was great. Room was very clean and plenty of space. Pools were great. Within walking distance to several nice restaurants. The staff were very nice and helpful. It is located away from the main parkway so it is very secluded. Can't wait to return in the spring!

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Helpful?
Thank cbaugher
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We are so pleased to learn that you enjoyed your time with us and that you were able to take full advantage of everything we have to offer! It is also wonderful to know that our staff had a positive impact on your experience. We all work very hard to ensure that everyone leaves our place with the same sentiment...

Anderson, South Carolina
Reviewed 26 October 2015 via mobile

When we arrived at Governors crossing at 6:00 pm, our room wasn't ready. We were told the manager hadn't inspected it after the cleaning. I didn't understand because it was 6:00 pm. Check out was at 11:00 am. We waited an hour in the lobby before being able to go to our room. Then they told us the help had...

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Helpful?
1Thank Maggiebee100
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We thank you for your honest review of your stay with us. We value all that our guests have to say about their time with us and welcome the opportunity to improve. We are so very sorry that we were unable to get you into your room the minute you arrived. We had been dealing with an inability to get...

Reviewed 26 October 2015 via mobile

By far one of the best experiences we have had staying at a resort, it has everything you would expect clean rooms, comfortable beds, pool indoor and outdoor, hot tub, game rooms. The one thing that separates The Resort from all of the other's is the staff. They make you feel welcome and go out of their way to make...

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Helpful?
Thank Michael M
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of Christopher, Anthony, and the rest of the staff, thank you for taking the time to share your thoughts with us! Feedback from our guests is of the utmost importance to our dedication of providing excellent service and clean rooms. We are so very glad to hear that you enjoyed your time with us and that you were...

Lexington, KY
Reviewed 25 October 2015

This is our second stay at The Resort at Governor's Crossing, and it did not disappoint. The rooms are very nice, the location is convenient, the indoor and outdoor pools are wonderful, and the staff is very helpful.

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Helpful?
Thank Laura W
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for sharing your thoughts with us. Feedback from our guests is of the utmost importance to our continuing dedication to providing excellent services to all of our patrons. We are so glad that you enjoyed yourself so much the first time that you chose to visit with us again. We are even more so happy...

Elizabethton, Tennessee
Reviewed 21 October 2015

A great place to stay. Has plenty of amenities for children. The waterpark is really great for kids to play in. The prices are very reasonable and the rooms are very nice. The service here is very good.

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Helpful?
Thank Brian H
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of our entire staff, thank you for the vote of confidence! We are so pleased to know that you enjoyed your time with us. We look forward to becoming your go to spot for all of your future vacations. We wish you a wonderful day and safe travels along the way! Sincerely, Jason Smith Manager on Duty The...

Pikeville, Tennessee
Reviewed 21 October 2015 via mobile

This is the best vacation I ever had the room was amazing and the quality was awesome full kitchen and bathroom and the best way to to relax was by the pool thanks to Sally and the best way to spend the night

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Helpful?
Thank Zac G
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for sharing your thoughts with us! We take each and every comment and or suggestion to heart and welcome the opportunity to improve. Sally will be so happy to hear that she made such an impact on your stay! We all work hard to make sure that we leave all of our guests with the...

McKees Rocks, Pennsylvania
Reviewed 19 October 2015

Upon arriving at the Resort we were greeted by a girl named Jennifer who was so helpful and helped us pick the right room for our stay. Thanks for all your help, we were able to have breakfast each morning in the room and off we went to see and do all the things that were available. Brenda Rippole

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Helpful?
Thank Brenda R
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We wholeheartedly thank you for taking time out of your day to share your experience with us. Feedback from our guests is vital to our continuing dedication to providing excellent service and presents us with multiple opportunities to improve. We are so pleased to hear that Jennifer had such a positive impact on your stay! Our entire staff work so...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €95 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
18 questions
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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only complaint was we didn't have a baking pan in our room so supper plans had to be re evaluated ! ”
audreyt704, 24 May 2017 | Read review
“Shop at the nearby Wal-Mart and stock your room with food.”
C9273VKmichaely, 24 May 2017 | Read review
“Just arrive and enjoy. The room has all you need to be comfortable.”
mandy1280, 2 May 2017 | Read review
“one elevator goes to lobby, other elevator goes to pool/arcade rooms”
ashleyl278, 29 Apr 2017 | Read review
“I think they should be more on top of stocking up the room. After being out all day vacationing and having fun, you shouldn't have to come to an un stocked room.”
P6425SKstephaniec, 27 Apr 2017 | Read review
5 of 5
Hotwire.com
US$185* /night
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PricelineUS$190
Expedia.comUS$185
HotelQuicklyUS$238
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Prices are for 1 room, 2 adults
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