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    Resort at Governor's Crossing

    225 Collier Dr, Sevierville, TN 37862-6911
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$145
    US$120
    US$123
    US$120
    Traveller (375)
    Room & Suite (147)
    Pool & Beach (83)
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    Overview
    • Excellent60%
    • Very good22%
    • Average8%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “full kitchen” (120 reviews)
    “water slides” (111 reviews)
    “lazy river” (109 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Laundry Service
    Lazy River
    Water Park
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,218)
    There are newer reviews for Resort at Governor's Crossing
    See the most recent reviews
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    11 - 15 of 1,214 reviews

    Reviewed 2 weeks ago

    Location is great. Lots of little extras, like night time movies by the pool, attendants at the pool, clean rooms, always provided any item needed such as extra towels, coffee, etc. Would return. Playground for small children was safe and well maintained. Rooms were large...More

    Thank joycenall2
    Response from TheResort, General Manager at Resort at Governor's CrossingResponded 1 week ago

    Thank you for the great review! We are glad you found the location great! The extra amenities truly make The Resort the place to stay in the Great Smoky Mountains. Thank you again and we look forward to having you stay with us again. Heather,...More

    Reviewed 2 weeks ago via mobile

    My family came to visit for my birthday and we took a road trip to dollywood, so we stayed at these condos. Very clean, friendly staff and close to main strip. We swam in both pools, rode down the waterslides, watch the outdoor movie. Fun...More

    Thank MaryL1966
    Response from TheResort, General Manager at Resort at Governor's CrossingResponded 2 weeks ago

    Thank you for the review! We are glad you enjoyed your stay with us and we love to hear when guest are having a great time! The outdoor movie is a huge hit! Thank yo and we look forward to seeing you again. Heather, General...More

    Reviewed 2 weeks ago

    Horrible customer service, BEDBUGS found in room upon arrival ... Big inconvenience for what was supposed to be a happy getaway! Wasn't accommodated correctly & they took my money! I would avoid staying with this Resort if at all possible.More

    Thank tpennington12
    Response from TheResort, General Manager at Resort at Governor's CrossingResponded 1 week ago

    We offer a heartfelt apology for the issues you had on any vacation you may have went on. However, we have no record of an overnight stay here at The Resort. We have asked for this review to be removed as we can not verify...More

    Reviewed 3 weeks ago

    Friendly staff-Greg always goes above and beyond for our family when we stay here. This hotel really knows what it means to put the guest on the top of their list. Very accommodating Very clean Close by many attractions, and stores

    Review collected in partnership with this hotel
    Thank nedrar300
    Response from TheResort, General Manager at Resort at Governor's CrossingResponded 2 weeks ago

    Thank you for the great review, glad you found The Resort clean and close to attractions. I will pass on your kind words to Greg and all the staff, thank you again and we look forward to having you as our guest. Heather, General Manager

    Reviewed 3 weeks ago

    We stayed 2 nights in a 2 bedroom. 1 bedroom had a king bed and the other had 2 queen beds. There was also a couch that had a pull out. We had an absolutely amazing time!! So many amenities and staff was super friendly!!...More

    Thank Kelly J
    Response from TheResort, General Manager at Resort at Governor's CrossingResponded 3 weeks ago

    Thank you for a great review, we are glad you found the staff friendly and so glad you had an absolutely amazing time! Heather, General Manager

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    Hampton Inn Sevierville
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Sevierville
    • #7 Romantic Hotel in Sevierville
    • #8 Family Hotel in Sevierville
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Resort at Governor's Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Resort At Governor`s Crossing Hotel Sevierville ,
    • The Resort At Governors Crossing ,
    • Governors Crossing Resort ,
    • Governor's Crossing ,
    • Resort Governors Crossing
    Add Photo Photos
    Traveller (375)
    Room & Suite (147)
    Pool & Beach (83)
    Dining (1)
    Hotel & Grounds (234)
    Family and Play Areas (18)
    Bathroom (17)
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    Ask a question
    Questions & Answers
    luvtovaca111
    29 August 2017|
    AnswerShow all 2 answers
    Response from jendhall22 | Reviewed this property |
    I don't believe they allow pets unless it's for medical purposes. Everything I read said you will pay a $200 deep cleaning fee if you bring a pet no matter if there are damages or not.
    1
    Vote
    Haley R
    26 July 2017|
    AnswerShow all 2 answers
    Response from Mistifie16 | Reviewed this property |
    Old enough to know not to they aren't good people and don't care about their customers
    1
    Vote
    Haley R
    26 July 2017|
    Answer
    Response from DD7610 | Reviewed this property |
    The outdoor pools are heated so I am not sure if they close. The indoor pools and water slides stay open year round.
    0
    Votes
    Room Tips
    "We were on the end of the 4th floor. Very quiet. King studios have private balconies."
    Read review
    "Get room facing pool on upper floors"
    Read review
    "Rooms near indoor pools are handy for those with children"
    Read review
    "We chose a poolside view room and we were not disappointed! Had views of the pool and the city and mountains!!"
    Read review
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