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Resort at Governor's Crossing

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1,061 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
Reviewed 1 week ago via mobile

My kids had been out of school for 2 days due to sickness within the school system. Knox county eventually closed school for the remainder of the week. Now what can we do to stay busy and not bored? I venture to the Internet to only find out about THE RESORT AT GOVERNOR'S CROSSING !!! I'm so glad to have...

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Helpful?
Thank Michelle F
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for such an awesome review, I will pass on your kind words to all the staff, they do go above and beyond to offer excellent customer service. We are glad you found everything here perfect for your stay in mountains and hopefully we will see you again very soon! Heather, General Manager

Cool Ridge, West Virginia
Reviewed 1 week ago

Stayed at this Resort multiple times. Excellent accommodations and friendly staff especially Greg and Grace, thank you so much for your assistance. Rooms are spacious and very clean. Would recommend this Resort to anyone.

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Helpful?
Thank denisermadden
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We appreciate positive feedback and will pass on the kind words to the great staff we have here. We are glad you found your room clean and spacious. We look forward to having you back. Heather, General Manager

Paintsville, Kentucky
Reviewed 2 weeks ago

We love staying at the Resort! We have to visit the area several times a month and stay here every time. The front desk staff, especially Kim, are friendly, courteous, and go above and beyond to make our stay perfect! The rooms are exceptionally clean and the pillows are the best! The amenities are awesome! We recommend this hotel to...

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Helpful?
Thank carolelb2017
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We appreciate positive feedback and will pass on the kind words to Kim. We are glad you found your stay perfect and the rooms clean, and the amenities perfect for your family. We look forward to having you back. Heather, General Manager

London, Kentucky
Reviewed 2 weeks ago via mobile

Always stay at this Hotel when in Gatlinburg. They have excellent rooms and a very friendly staff. Our visit this week was family having a new baby boy. Rooms have kitchen which makes trace more cost effective.

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Helpful?
Thank Bigjackbo
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for a wonderful review and for making The Resort at Governor's Crossing your go to destination while visiting the Smoky Mountains. We enjoyed having you as our guests and we are looking forward to next time! Rebecka, Manager on Duty

Boone, North Carolina
Reviewed 3 weeks ago

Attended an event with a group and stayed on property. Information ahead of time was very clear and everyone was helpful in planning. Staff on site was amazing, rooms were spacious and clean. We will definitely be back again!

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Helpful?
Thank sarahstrickland3
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for an incredible review of The Resort. We appreciate your comments and look forward to seeing you again soon! Rebecka, Manager

Rogersville, Tennessee
Reviewed 4 weeks ago via mobile

The front desk workers, Greg and Jocelyn, are the GOAT for giving our group lots of coffee for our room because it's really hard to stay awake at a youth conference after only sleeping 4 hours. Thanks Greg and Jocelyn!

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Helpful?
Thank leeanna001
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the GREAT review! We are so glad your Youth conference enjoyed your stay! We love when positive youths are in our area and enjoying the Great Smoky Mountains. We will pass your kind words to Greg and Jocelyn, as they are certainly important members of the outstanding team here at The Resort at Governor's Crossing. Heather, General...

Ayden, North Carolina
Reviewed 4 weeks ago

My family stayed here in July 2016, could not have asked for better treatment. Very nice staff, stayed on the very top floor in the family suite, the service was excellent. The room was spotless and very clean. The view was absolutely gorgeous! I would highly recommend this resort for anyone!

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Helpful?
Thank Cheryl W
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great 5 star review! We are glad you enjoyed your time with us and found the rooms to be spotless and the view to be great! Thanks for recommending us and we look forward to seeing you again. Heather, General Manager

Brentwood, Tennessee
Reviewed 14 January 2017

We stay here yearly for our girls shopping trip - and anyone of our group that visits the area throughout the year always stays here as well. Have recommended to lots of family and friends. They are so friendly and helpful. From checkin to checkout - they are at your service. Greg Oneal of Guest Services was super - and...

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Helpful?
Thank Kathy G
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you again for being a loyal customer of The Resort at Governor's Crossing and we look forward to doing anything we can do to help out our guest. We will pass on your kind words to Greg! Thank you again and please reach out any time we can help during your travels to The Great Smoky Mountains! Heather, General...

Wayne, New Jersey
Reviewed 4 January 2017

We had a great 2 bedroom condo that was just a few miles from downtown Gatlinburg. The pools were fantastic for our 3 boys. The trampoline in the front of the property was a huge hit, too!! The staff was very friendly. The rooms were clean & spacious. There is not daily mail service, but they do empty garbages &...

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Helpful?
Thank Melissa S
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you found the 2 bedrooms to be clean and spacious and that our limited stay over service was enough for your family. We hope to see you back again in The Great Smoky Mountains. Heather, General Manager

Reviewed 3 January 2017

I'm a 39 year old Mom of a 10 year old daughter and 4 year old son. This was our first time traveling to Tennessee for a mini vacation prior to Christmas holidays. My Mom also went with us. We were greeted at the front desk by Greg. He was extremely helpful and so pleasant throughout our stay! The rooms...

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Helpful?
Thank Inez O
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the 5 star review. We are glad you enjoyed your stay and found the room to be clean and comfortable. We will pass on your kind words to Greg as he truly is an asset to our guest service staff. Thank you for staying with us and we look forward to your annual trip with us to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €81 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
15 questions
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louisville, ky
6 months ago
alabama
Mount Airy, Georgia
1 month ago
Princeton, West Virginia

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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with separate bedrooms include family room, kitchen and laundry facility.”
 of 5 bubbles sarahstrickland3, 28 Jan 2017 | Read review
“views are the best from the top floor, and very accessible for anyone”
 of 5 bubbles cherylwG51KN, 19 Jan 2017 | Read review
“You can get pool view - but we love the woods view!”
 of 5 bubbles 298kathyg, 14 Jan 2017 | Read review
“If you get a room on the 2nd floor you will be on the same floor as the indoor pool and arcade.”
 of 5 bubbles inezo2017, 3 Jan 2017 | Read review
“Both buildings connect to the pool area.”
 of 5 bubbles deputy242, 1 Jan 2017 | Read review
5 of 5