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Resort at Governor's Crossing

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Traveller (452)
Room & Suite (189)
Pool & Beach (96)
Overview
225 Collier Dr, Sevierville, TN 37862-6911 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,416)
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1,412 results
Traveller rating
833
312
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LanguageEnglish
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All reviewsfull kitchenlazy riverbedroom condopool attendantwater slideswasher and dryerpool areapigeon forgeindoor waterparkfresh towelsgreat for kidsliving areaputt puttall agessleeper sofatoilet paperfamily vacation
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1 - 5 of 1,412 reviews
Reviewed 3 days ago via mobile

Room was excellent. Plenty of room and very clean. Only had 1 complaint. We were facing construction. Had to leave draperies closed at all times due terrible views. Would stay if could have another room. All the people were just wonderful .

1  Thank devcal2
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 2 days ago

Thank you for the review, we are glad your family had a good time. We should be done with construction by spring! We look forward to having you back again soon. Heather, Customer Service Agent

Reviewed 6 days ago

We loved our stay at the Resort at Governor's Crossing. The staff was awesome they were so friendly. The room was so nice,clean and lots of room. We loved the pools and the lazy river. We had a great time and we will be back....More

1  Thank Jodie W
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 5 days ago

Jodie, we are glad you had a wonderful time staying with us. We agree our staff is awesome! Our favorite thing is hearing how families enjoy spending time with us. Thank you again for the kind words and we look forward to seeing you again...More

Reviewed 1 week ago via mobile

Stayed overnight here with wife and grandson. Extremely nice hotel with a ton of amenities! Rooms are large and spacious. Most friendly staff I have ever had the pleasure of being around. Sally in guest services was especially kind, sweet, and professional. Will definitely recommend...More

1  Thank kytraveler8592018
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

Thank you for such a great review! We are so glad you had a good time with your family and found the amenities nice. We will pass on your kind words to Sally as we agree are staff are the best. We look forward to...More

Reviewed 1 week ago via mobile

Surprised how much this place has gone downhill. Our room wasn't very clean and the beds were the most uncomfortable I have ever slept in. The noise level was at an all time high too. They double their prices on the weekend so be prepared....More

1  Thank Mike P
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

Mike, thank you for taking the time to leave a review. We offer a heartfelt apology your stay was not as perfect as you may have experienced before. Please reach out to us social@smokymountainresorts.com if we do anything to recover your business as we want...More

Reviewed 1 week ago

Would highly recommend staying here, lots to do for kids, even though we didn't have any with us, but the rooms were great, and the very affordable. Will definitely stay here again when we come to the smokies!!

Thank lorikoons
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

Thank you for the 5 star, we are glad you found us a great place to stay and we look forward to you staying again when you visit The Great Smoky Mountains. Heather, Customer Service Agent

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About
Description
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole ...More family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
165
Price range
US$103 - US$247 (Based on Average Rates for a Standard Room)
Also Known As
Resort At Governor`s Crossing Hotel Sevierville
,
The Resort At Governors Crossing
,
Governors Crossing Resort
,
Governor's Crossing
,
Resort Governors Crossing
Location
United States > Tennessee > Sevier County > Sevierville
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
165
Price range
US$103 - US$247 (Based on Average Rates for a Standard Room)
Also Known As
Resort At Governor`s Crossing Hotel Sevierville
,
The Resort At Governors Crossing
,
Governors Crossing Resort
,
Governor's Crossing
,
Resort Governors Crossing
Location
United States > Tennessee > Sevier County > Sevierville
Photos
Traveller (452)
Room & Suite (189)
Pool & Beach (96)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (19)
Indoor Pool (12)
Show More 
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Questions & Answers
Ask a question
Matt T
11 August 2018|
AnswerShow all 2 answers
Response from Billie H | Reviewed this property |
There are no requirements. There are lifeguards stationed throughout the area for safety purposes. Rules are displayed and for the safety of all guests.
0
Votes
Andrea C
2 May 2018|
AnswerShow all 4 answers
Response from NancyPat280 | Reviewed this property |
We didn't encounter a problem. There is construction on both sides of the resort. As you enter the entrance, they are digging to connect fiber Optic cabling and other underground necessary connections to the other side of... More
2
Votes
SGibbs58
5 March 2018|
Answer
Response from Diana P | Reviewed this property |
My husband and I stayed in a special-needs room on the first floor. But what they consider the first floor is not the ground floor. You have to take stairs or an elevator to reach it. There is another building possibly that... More
1
Vote
Room Tips
"best view rooms are pool view in building 1. you get a view of the mountains"
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"Ask for room away from construction."
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"Get a pool view room or you will be looking at construction outside your room."
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"The dining table, chairs & the tops of dressers & tv stands was a little dusty."
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