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All reviews full kitchen lazy river bedroom condo pool attendant water slides washer and dryer pool area pigeon forge indoor waterpark fresh towels great for kids living area putt putt all ages sleeper sofa toilet paper family vacation
We just left today and I have to say the staff was extremely nice and helpful. Ricky and the girl he was working with Saturday night were both some of the best hotel staff members we have dealt with. Our room was, I’m assuming an...More
First impression was just ok as my husband said the check in desk was kinda small and univiting and got backed up quick (5 folks in front of him for a 5pm check in). He overheard the staff tell at least 2 people their rooms...More
Response from TheResort, Manager at Resort at Governor's CrossingResponded 2 days ago
Thank you for taking the time to let us know how your stay was. Please rest assured, we pride ourselves on offering clean and functional rooms along with superior customer service. These issues are most certainly not typical of us here at The Resort. Please...More
Let me start by saying the ladies at the front desk were very polite and welcoming. I arrived to check into the hotel on October 14th sometime after lunch. The ladies were very nice and I was optimistic about my stay here. Upon entering the...More
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 2 weeks ago
We offer a heartfelt apology that this issue happened while on vacation and staying with us. We looking into this situation and agree we wished your first impression was better.
We want you to know that you are not overlooked and unimportant , we take...More
My family of five which included an 18 month old granddaughter stayed here from Sunday to Sunday and it was one of the best vacations we have been on. It is located off the parkway and close to many shopping locations, restaurants and entertainment venues....More
1 Thank Eddie W
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 3 weeks ago
Thank you Eddie for staying with us and writing such a great review. Our top priority is to make sure guest and their families enjoy their time with us. We are glad we were quickly able to fix any issues that arose. We are adding...More
This was our second stay at this resort, and once again we found it to be clean and comfortable. The two-bedroom, two-bath unit was spacious and well furnished with everything we needed. Everyone we met on the staff—from the front desk to housekeeping to maintenance—was...More
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1 Thank Maukenites
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 4 weeks ago
Thank you again for choosing to stay with us for a second stay. We are glad you enjoyed the 2 bedroom condo and we love when our guest feel at home with us. We look forward to seeing you again soon. Heather, Customer Service Agent
Response from vonfaknam | Reviewed this property |
There are height and weight minimums and I believe suggested maximums posted by the slides. I don't remember what they are though. There are not attendants by the outdoor slide and only at the bottom of the indoor slides