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Resort at Governor's Crossing

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Traveller (414)
Room & Suite (184)
Pool & Beach (90)
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Overview
  • Excellent60%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(137 reviews)
“lazy river”(114 reviews)
“bedroom condo”(73 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,336)
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1,332 results
Traveller rating
781
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114
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Show reviews that mention
All reviewsfull kitchenlazy riverbedroom condopool attendantwater slideswasher and dryerpool areapigeon forgeindoor waterparkgreat for kidsall agesliving areasleeper sofahot tubfamily vacationtanger outletsspring break
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1 - 5 of 1,332 reviews
Reviewed 5 days ago

We stayed for 4 nights over spring break at the end of March. We liked the location. We were close to all the attractions, but not right in the middle of everything. We spent the day exploring and enjoyed coming back to a hotel property...More

Thank No_L25
Response from TheResort, Manager at Resort at Governor's CrossingResponded yesterday

Thank you for choosing The Resort for your spring break getaway! We're thrilled to hear your family enjoyed all the amenities we have to offer and that our staff was able to make your stay a memorable one. See you next time! Assistant General Manager,...More

A TripAdvisor Member
1
Reviewed 5 days ago via mobile

We stayed here for 2 nights and didn’t have any problems at all. Room is very clean and staff was real nice. The outdoor and indoor pools were great. They say the outdoor pool is heated but it could have been a little warmer. I...More

Thank A TripAdvisor Member
Response from TheResort, Manager at Resort at Governor's CrossingResponded yesterday

Thank you for your kind words! We're glad you enjoyed our clean rooms and waterparks. We do not have a restaurant on site, however, we are surrounded by many great places to eat! During your next stay, ask about our rewards program and how you...More

A TripAdvisor Member
1
Reviewed 5 days ago via mobile

This place is so great. The staff is very friendly, in particular Greg O'Neal, he went beyond good customer service and it was very much appreciated. We loved it so much we came back 2 weekends in a row. I love the discounted restaurant deals...More

Thank A TripAdvisor Member
Response from TheResort, Manager at Resort at Governor's CrossingResponded 5 days ago

Thank you for the fantastic review! We're glad you enjoyed your weekend getaway and took advantage of all the amenities we have to offer right here on sight. Greg is definitely appreciated by all of us here at The Resort and he's glad he was...More

Reviewed 6 days ago

We stayed in the 2 bedroom and found everything to be comfortable and convenient. Greg O'Neal checked us in and out and went above and beyond to answer ALL of my questions through both interactions and in between. He made sure our every need was...More

Thank sabrinaf418673
Response from TheResort, Manager at Resort at Governor's CrossingResponded 6 days ago

Thank you for choosing The Resort at Governor's Crossing as your home away from home! Greg is happy to hear you enjoyed our spacious condos and that he was able to make your stay a memorable one. We hope to see you soon! Assistant General...More

Reviewed 1 week ago

The service was excellent!! Greg O'Neal and Brandon went above and beyond to make our stay one of the best ever. Kids love the water park and the rooms are excellent. Rooms are spacious and very comfortable. The amenities are also great. Full kitchen, washer...More

Thank Jenny P
Response from TheResort, General Manager at Resort at Governor's CrossingResponded 1 week ago

Hi Jenny, Thank you so much for taking the time to post here about your stay. Not only do we appreciate you being our customer, but also for acknowledging Greg and Brandon...you probably didn't know this, but that was Brandon's first front desk training shift!...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$94 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$94 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (414)
Room & Suite (184)
Pool & Beach (90)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (18)
Indoor Pool (12)
Questions & Answers
Ask a question
SGibbs58
5 March 2018|
Answer
Response from Diana P | Reviewed this property |
My husband and I stayed in a special-needs room on the first floor. But what they consider the first floor is not the ground floor. You have to take stairs or an elevator to reach it. There is another building possibly that... More
1
Vote
mel19782017
13 January 2018|
Answer
Response from Tamara J |
Yes they do at the pool area but they are small.
1
Vote
erinpearce83
11 January 2018|
Answer
Response from erinpearce83 |
Oops, posted this in wrong spot, please disregard!
0
Votes
Room Tips
"All floors are great."
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"More towels for the rooms would be nice."
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"Everything was perfect!"
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"2 BR/2BA 5th floor rooms with gas fireplaces very nice"
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