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Holiday Inn Express & Suites Pigeon Forge - Sevierville

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Holiday Inn Express & Suites Pigeon Forge - Sevierville
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400 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Pigeon Forge - Sevierville
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Showing 400: English reviews
Canton, North Carolina
Reviewed 9 June 2014

This was a great and convenient place to stay. My family and I had a great time the rooms were very clean and had a wonderful breakfast. We met one employee named Ronnie that was very friendly and helpful with directions and anything else we needed. Thanks for such a great experience.

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2Thank crystal c
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

It is wonderful to hear that you had a great experience during your stay with us here at Governor's Inn. The staff is so proud to know that you found your room to be clean & comfortable and that you enjoyed your complimentary breakfast service. Ronnie was very glad to help you with directions and the other items that you...

Milwaukee
Reviewed 29 May 2014

We needed a hotel stay for 1 night in the Sevierville / Pigeon Forge Area. It was a nice hotel with a good continental breakfast. The room was spacious for a standard room. The 2 beds were separated by a wall which is nice if you want the separation. The staff was friendly, and the hotel offers a good deal...

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1Thank sandip76
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Thank you for taking the time to share your comments with us. We value all that our guests have to say and welcome any opportunities to better our staff, property and services offered. We are glad that you enjoyed our spacious rooms with the split room design which allows for privacy. I know the staff will be pleased to hear...

Tampa, Florida
Reviewed 16 May 2014

I enjoyed staying here because of all the friendly people. The lady at breakfast was so nice and happy and talkative. Katie checked us in and was very helpful when we asked where some nice places to eat would be. Alesha was there in the evening and always had a smile on her face. the lady that cleaned our room...

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Helpful?
1Thank jessnicolewilson
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Thank you for your review. Our staff takes great pride in sharing the true meaning of southern hospitality with our guests. It is great to hear that Katie and Alesha were prime examples of this. Many guests love our split room design which allows for privacy with the restroom being between the two bedroom areas. Thank you again for your...

Reviewed 11 May 2014 via mobile

This is a great hotel. I have stayed in it on two other dates and I will stay again. The front desk person was friendly. All other staff was great. Very nice rooms. Pool was also good. I was recommend this hotel by a friend. He stay there each time he visit the area.

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Helpful?
Thank Jackie W
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Thank you for sharing your comments with us. It was wonderful to hear that your friend recommended us to you. We are all pleased that you have enjoyed your stays with us. I will pass along your encouraging comments to the staff and we look forward to serving you again in the future.

Knoxville, Tennessee
Reviewed 30 April 2014

I have stayed here at governors Inn on several occasions and every time has been a very enjoyable stay. The staff are always friendly and accommodating. The rooms and facilities are very clean and well kept. I would recommend Governors Inn to anyone.

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1Thank tigers69
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Thank you so much for returning to stay with us and being part of the Governor's Inn family. Our staff works very hard to be sure that our guests arrive to clean rooms and have everything that they need during their visit for an enjoyable stay. Thank you so much for your recommendation and we look forward to seeing you...

Suches, Georgia
Reviewed 30 April 2014

Have stayed here a few times in the past, with each stay being great but this was the best. Stay was 4\24\14 thru 4\27\14. Everything here was great. Staff excelled in the duties. The manager, I believe his name Jay, asked us at least once a day how the room was. Also Michelle at the front desk made sure all...

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Helpful?
2Thank M W
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Thank you for coming to visit with us again at Governor's Inn. Jay, Michelle and the entire staff work very hard to make sure that all of our guests have everything they need for an enjoyable visit. We are so glad that we got to be part of making memories for your family and we hope that you will be...

Cleveland, Tennessee
Reviewed 23 April 2014

The staff at the desk was very friendly and we loved the way the room was set up with the bathroom between the two bedrooms.Convenient to every place we wanted to go. Location, Location, Location. The breakfast was quite good, as well and kept fresh and well taken care of. I have recommended this hotel to all of my friends...

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2Thank Tnsmurf10
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

We’d like to thank you for sharing your comments with us! It is only with feedback from our guests that we are able to continuously provide excellent Guest Services to all of our patrons! We are glad that you appreciated the location of the hotel and were able to see the benefits it brings to all of our guests. The...

Kingsville, Canada
Reviewed 22 April 2014

The layout of the rooms are a great concept! The hotel is close to a trolley stop and many restaurants and shopping. The breakfast was very good as well; always being restocked. The staff were always busy doing something - cleaning floors to painting chairs. We even received a welcome gift and departing one as well. I would stay here...

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Helpful?
2Thank small_2wn_girl_63
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Thank you so very much for reviewing your stay with us! We value all that our guests have to say about their visit and appreciate the opportunities we are given to better our service, property and staff. We all do our part to ensure that everything is fresh, clean, comfortable and aesthetically pleasing for all of our guests. We are...

Marion, North Carolina
Reviewed 19 April 2014

Great location for a quick weekend away. We were not aware that it was rod run weekend. Being close to the back roads and restaurants was a definite plus considering all the traffic. Cierra and the ladies at the desk the best were the best, very friendly and helpful. The breakfast was good and the breakfast lady was attentive to...

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Helpful?
1Thank 1mmep
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

On behalf of the entire staff here at the Governor’s Inn, thank you so very much for the encouraging words you have shared! Our number one goal is to provide clean, comfortable rooms to everyone while making all feel as though they are part of our family! Cierra takes such great pride in her job; as does the rest of...

Midlothian, Virginia
Reviewed 15 April 2014

Cierra and the other ladies, day and night shift. Did a wonderful job to make our stay comfortable. When I had a question or needed to fix my computer. Cierra came to my aide. The hotel is at a great location. Restaurants close by, were very good. Didn't know it was ROD RUN. Which is LOTS of old cars and...

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Helpful?
1Thank Jean O
SmokyMountainResorts, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

On behalf of the entire staff and especially Cierra, we’d like to thank you for the kind words you have shared with us! We all take a great deal of pride in the jobs we do and it makes us all very happy to know our guests are appreciative of our hard work. It is nice to know that you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Pigeon Forge - Sevierville

Address: 121 Nascar Dr, Sevierville, TN 37862-6917 (Formerly Governor's Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €87 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Pigeon Forge - Sevierville 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Governor`s Hotel Sevierville
Governors Hotel Sevierville
Governor Inn Sevierville
Governors Inn Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and other travellers.
7 questions
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SEVIERVILLE, United States
9 months ago
4 months ago
Hixson, Tennessee
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the upper floors for the view”
  • Hotel room
  • Laundry room for public use
 of 5 bubbles DrMarc9491, 24 Mar 2017 | Read review
“Top Floor Away from Ice Machine”
  • Split-Room Queen
  • Bathroom
  • Split-Room Queen
  • Split-Room Queen
  • Split-Room Queen
  • Split-Room Queen
  • Balcony (light stays on)
  • Vanity located across from bathroom
 of 5 bubbles sandybU8624DH, 16 Mar 2017 | Read review
“Fifth Floor facing the mountains is very quiet.”
 of 5 bubbles H9659ZKjimk, 1 Feb 2017 | Read review
“4th floor was very quiet”
 of 5 bubbles 981keithy, 7 Jan 2017 | Read review
“Get a lower level floor in peak seasons as the elevators are not fast”
 of 5 bubbles Walkermama, 28 Dec 2016 | Read review
5 of 5