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Holiday Inn Express & Suites Pigeon Forge - Sevierville

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Holiday Inn Express & Suites Pigeon Forge - Sevierville
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393 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Fort Lauderdale, Florida
Reviewed 6 days ago NEWvia mobile

I did read the reviews but nothing prepared me for the room. It honestly felt like a cave or box. It was blah, the couch was super uncomfortable, some walls were bare and the a/c was incredibly loud. Ask to have it fixed they said they did... not!!! Front desk was ok not overly friendly for what I've become accustomed...

Beckley, West Virginia
Reviewed 2 weeks ago

This hotel is better than most we have stayed in the past, except the breakfast it was terrible. Pros: This place is clean and comfortable. The hallways are well lit. The room was very clean and wonderful decorated. The location is awesome and very close to all the activities. 4th floor was very quiet. Cons: skip breakfast, it is absolutely...

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear 981keithy, Thank you for submitting a review on TripAdvisor regarding your most recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets. I am pleased to hear you thought so highly of the hotel in regards to the cleanliness and furniture. I would like to apologize for the inconvenience of our breakfast not being up...

Lexington
Reviewed 3 weeks ago

We checked in on a late Sunday afternoon and Peggy took great care of us. Very friendly and personable and we were in our room in no time. There are 2 elevators for the hotel so I can see that it probably can be a long wait in a peak vacation time. We went just last week so it wasn't...

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Walkermama, Thank you for taking the time to submit a review regarding your most recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville, TN. I am pleased to hear that the check in process with Peggy went very well and you thought very highly of the hotel cleanliness. I have shared your...

Murfreesboro, Tennessee
Reviewed 14 December 2016 via mobile

This holiday Inn location has great curb appeal. I stayed here on business and my stay was pretty good. The staff was friendly. They have a breakfast buffet with meat, eggs, pancakes, Yogurt, cold cereal, hot cereal mixes and juices. Pretty much the standard for a Holiday Inn Express. I stayed on the fifth floor which is the highest floor....

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Vetskidog, Thank you for taking the time to submit such a great review regarding your stay at our Award Winning Holiday Inn Express & Suites in Sevierville, TN. I am pleased to hear that you thought so highly of our hotel and staff. I have shared your review and kind comments with the staff to ensure a job well...

Kentucky
Reviewed 12 December 2016

This was our third stay and will not be our last. This time our room was first floor and could walk out to the car. I found this so convenient. They rooms are so large. love the way the two rooms are separate. We had a pack and play with us and had plenty room for it. The front staff...

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear 1771, First and foremost I am pleased to hear our Award Winning Holiday Inn Express & Suites is considered your "go to place" in Pigeon Forge. As you have mentioned in your review our rooms on the first floor do have patios, which after entered will give you access to our parking lot in some of those rooms. I...

Reviewed 6 December 2016 via mobile

Last month my family stayed at this hotel in one of the rooms the had two rooms split by a bathroom in the middle. It was the perfect set up for us. The rooms and hallways were nicely decorated. I loved the light-up mirror above the sink. It was perfect for getting ready. I also had time to test out...

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear unokd, Thank you for such an outstanding review regarding your recent stay at the Award Winning Holiday Inn Express & Suites near Tanger Outlets in Pigeon Forge/ Sevierville. I am pleased to hear you were able to enjoy our amenities during your stay. As you mentioned our rooms have the unique split-room design providing privacy for our guests, due...

Altoona, AL
Reviewed 30 November 2016

We had a great stay at the hotel. Joselyn checked us in and she could not have been more accommodating and friendly. The breakfast buffet was very good and the hotel was very clean. The rooms were spacious and clean. If there was anything to complain about it would have to be thin walls. We only heard hallway noise though,...

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear epperson4, Thank you for taking the time to submit a review regarding your most recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville, TN. I am ecstatic to hear you enjoyed your stay with us and plan on staying with us again in the future. I have passed along your kind comments...

PA
Reviewed 20 November 2016

I usually LOVE my stays at Holiday Inn Express. The beds are always comfortable, you can easily find the hotel, and the staff is helpful. The staff member on this occasion truly tried to help us at 5:00 AM. That was the time the NOISE started in the ceiling all the way to above our bed....a banging noise... very strange....

IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear queenlatida, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Pigeon Forge Sevierville, TN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the bed and our staff. However, we’re sorry...

Louisville, Kentucky
Reviewed 19 November 2016 via mobile

The hotel is in a great location and the room layout was great for our group of four traveling through the area. I would certainly stay at the location again but I wilk check first to make sure no sport leagues are booked. Kids were running up and down the hallway all hours of the night and shouting in the...

Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear tanyap924, Thank you for taking the time to review our Award Winning Holiday Inn Express & Suites near Tanger Outlets. I apologize for the inconvenience of children running through the halls during your stay. I have counseled the staff in regards to this issue to better monitor groups staying in the future. As you mentioned during group stays the...

Myrtle Beach
Reviewed 14 November 2016

The room and setup were wonderful for the party I was traveling with. My only complaint would have been for the housekeeping staff. Beds were barely remade. Towels and washcloths were shorted. And in spite of trying to bring it to their attention, they failed to refill Kleenex containers. Otherwise the room was clean and comfortable. The breakfast food was...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Pigeon Forge - Sevierville

Address: 121 Nascar Dr, Sevierville, TN 37862-6917 (Formerly Governor's Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €79 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Pigeon Forge - Sevierville 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Governor`s Hotel Sevierville
Governors Hotel Sevierville
Governor Inn Sevierville
Governors Inn Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and other travellers.
6 questions
SEVIERVILLE, United States
Hixson, Tennessee

See all questions (6)

See which rooms travellers prefer

“4th floor was very quiet”
 of 5 bubbles 981keithy, 7 Jan 2017 | Read review
“Get a lower level floor in peak seasons as the elevators are not fast”
 of 5 bubbles Walkermama, 28 Dec 2016 | Read review
“Rooms 201 and 203 seem to be favorites.”
 of 5 bubbles MBChemist, 14 Nov 2016 | Read review
“Higher rooms have better views of the mountains”
 of 5 bubbles tteach1963, 12 Nov 2016 | Read review
“Choose a Mountain View Room”
 of 5 bubbles srballew_10, 11 Nov 2016 | Read review
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