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Fairfield Inn & Suites Pigeon Forge

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Fairfield Inn & Suites Pigeon Forge
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281 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Pigeon Forge
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Showing 281: English reviews
Maryville, Tennessee
Reviewed 19 September 2016

Location is very central. Tanger Outlets (Five Oaks) is literally across the street - so you are in walking distance to shopping and several different choices for dining. I have to say that I am used to a certain level of properties when it comes to staying at Marriott hotels. This hotel is in need of a remodel. The room...

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Helpful?
Thank andrea3466
Katti J, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Dear andrea3466, Thank you for taking the time to complete a survey regarding your stay at the Fairfield Inn & Suites Pigeon Forge. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your recent stay with us. We...

Reviewed 7 September 2016 via mobile

We stayed in the queen suite. It was very clean and cute. The bed was comfy. Even has a little stereo in the sitting area. The free breakfast is good with variety. The staff was very friendly. We would stay here again.

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Thank Anita S
Franklin, Tennessee
Reviewed 6 September 2016

Spent 2 nights with the family at this hotel. The service was great. The ice machine was out on our floor, but I had the staff offer a couple of times to go to the next floor and get it for us (I did it myself). They were able to check us in early, which was great. I'm not a...

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Thank civilwarbuckeye
Pounding Mill, Virginia
Reviewed 24 August 2016

I have traveled a lot and I have never seen a cleaning staff as friendly and helpful - it is natural to them and they deserve more than this recognition --- I have stayed there a couple of times lately and several throughout the years - they are amazing and Fairfield Inn is fortunate to have such amazing people working...

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Thank Your_Customer2016
Davenport, Florida
Reviewed 22 August 2016

This hotel is next door to a Longhorn Steakhouse and down the road from the tackiness and humor of Pigeon Forge. In need of an update this hotel will soon no longer be part of the Marriott Family. The rooms were clean but dated. Holes were in the bathroom door. The renovation is planned and when done will be a...

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Thank Richard S
Mooresville, North Carolina
Reviewed 14 August 2016

When we arrived 8/10/2016 I was a bit disappointed by the age of the hotel. I have been with Marriot brands for many years, I am spoiled with the many great hotels I have been to. I asked the desk clerk, (Heather) if there was another Marriot and she said there was. We went up to the room, it was...

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Thank Anthony L
Reviewed 9 August 2016 via mobile

The room we stayed in.. Rm112, looked newly remodeled with oak floor tiles and timber log bed frames. It had the cabin lodge feel but the comfort and standards of a Marriott. The beds were super comfy and the showers were walk in with spa seating. Definitely would recommend this place to everyone!

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1Thank Marissa J
Reviewed 8 August 2016 via mobile

Front desk and hotel staff were very nice and appeared to be apologetic about conditions, but this place needs a huge update. First thing you notice is that their is only one elevator, in the middle of lobby, by the front door, that gets jammed packed with all of the foot traffic. Awful location that needs to be changed. The...

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Thank DVLKW
Katti J, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

DVLKW, Thank you for leaving us a review, and I want to apologize for the dissatisfactions you had while staying with us. WE are scheduled in January 2017 to do a complete renovation. We will have a whole new design . We hope that you will give us another chance and come back and visit in 2017

Orlando
Reviewed 5 August 2016

the hotel and front desk staff were very nice. On our first day, we left at 7:30am and returned at 4:00pm, the room wasn't cleaned at all, we called the front desk and they came and cleaned it. The free lemonade at the front is really good.

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2Thank Ratonsit0
Huntingburg, IN
Reviewed 1 August 2016

Nothing fancy and it is clean but the best part of the stay is the friendliness of the staff. From the desk clerks to the housekeepers to the ladies who take care of the breakfast you are always warmly greeted and engaged in a conversation if you stop to talk. Southern folks are known for being friendly and this place...

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Thank lynk11

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Pigeon Forge

Address: 1650 Parkway, Sevierville, TN 37862-7047
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €37 - €101 (Based on Average Rates for a Standard Room)
Number of rooms: 89
Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn
Hotel Style:
#2 Best Value Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pigeon Forge staff and other travellers.
4 questions
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louisville, ky
louisville, ky
Riner, Virginia
over a year ago

See all questions (4)

Questions? Get answers from Fairfield Inn & Suites Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the north side and third floor have the better view.”
 of 5 bubbles Bryan4493, 28 Nov 2016 | Read review
“We do not recommend this hotel for anyone.”
 of 5 bubbles janicekayj, 30 Oct 2016 | Read review
“They will be wonderful when renovated”
 of 5 bubbles B8355PErichards, 22 Aug 2016 | Read review
“rooms with a balcony are a nice touch especially if you are overlooking the neighboring horses.”
 of 5 bubbles lynk11, 1 Aug 2016 | Read review
“If the remodel which they are said to do, it may be a lot better in the future.”
 of 5 bubbles travelBarbie61, 21 Jul 2016 | Read review
5 of 5