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Wilderness at the Smokies Resort

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2,413 Reviews from our TripAdvisor Community

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There are newer reviews for Wilderness at the Smokies Resort
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Showing 2,412: English reviews
Linden, Tennessee
Reviewed 14 October 2014

I took the grandkids last week, and they LOVED it. The rooms are great--we stayed on the hill. The shuttle does run about every 5 minutes, but when we go again, I will stay at the lodge connected to the water park just for the extra convenience. Kids are not allowed to take their own water toys such as arm...

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1Thank THeath11
Walterboro
Reviewed 14 October 2014

Just returned from our second trip to Wilderness. We had such a GREAT time! The waterparks and hotel feel very safe and family friendly. I felt very comfortable letting my 7 year old grand- daughter go back to our room alone. Our room was very nice and a great value with the price of the waterparks included. Great food, great...

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Thank Julie A
Atlanta, Georgia
Reviewed 14 October 2014

We had a great family vacation - with kids ages 4 and 7, we needed a getaway that would provide activities suited for both ages. With 2 full days we didn't even scratch the surface of all there was to do at the resort. We are already trying to figure out when we can go back. The food was decent...

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Thank val b
Knoxville, Tennessee
Reviewed 14 October 2014

>Reservations and check-in. When we arrived my heart dropped because there was a very long to check in. However, much to my delight the line moved very quickly.... would have moved quicker if two people didn't spend 15 minutes asking 10 thousand dumb questions! >Very clean... well decorated rooms. Some of the best beds we have found in a while......

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1Thank jelh47
Gallatin, Tennessee
Reviewed 14 October 2014

In a suite made for 8, there were only 3 small dresser drawers. They do not offer a full sized coffee pot, which we brought filters and coffee for. We did not receive housekeeping daily to replenish towels, toilet paper, etc. Dishwasher and sink disposal were both out of order, had to call maintence twice. Had to go downstairs for...

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Thank Purrfectsongs
Old Hickory, Tennessee
Reviewed 14 October 2014

Our room was clean and (mostly) comfortable. If we go back, I think we'll reserve a room with a real bed and real mattress instead of the murphy bed and fold out couch. Food in the resort was expensive and not that great. We ended up driving down the road to Taco Bell, and going to Wal-Mart to get groceries...

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Thank apierpoint
Lebanon, Tennessee, United States
Reviewed 14 October 2014

The room was cozy and fit three people comfortably but the luggage really had no where to go so it seemed a bit cramped a times. The water park and food were great and Happy Hour was a wonderful surprise!!! Enjoyed our time there and even painted some pottery (I recommend you do that).

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Thank Jessica K
Hickory, North Carolina
Reviewed 14 October 2014

The room was bigger than I expected, and very clean. The weekend was rainy, but the hotel has enough to do inside it never became a problem. I have teens and they want to plan a trip back. We enjoyed our entire experience.

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Thank AGCrawley
Reviewed 14 October 2014

Last minute decision to come here. My kids enjoyed and they compared it to the great wolf lodge. Basically the same thing. To go to the indor water park you did have to go through the arcade. I read some of the reviews. Here's my opinion......be aware that this is high priced and decide and discuss with your family what...

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1Thank chubee01
Knoxville, Tennessee
Reviewed 13 October 2014

My family and I decided to take a trip at the last minute....wow, did we chose the right place! So much to do, for every one! Kids loved the amazing waterpark. The food in all of the grills were yummy! (a bit pricey but worth it!) The rooms were clean and spacious with a warm and welcoming feel to them....

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Thank Hershenbach

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €311 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Wilderness at the Smokies Resort staff and other travellers.
42 questions
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Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forget it!”
 of 5 bubbles Dan_Judy77, 18 Mar 2017 | Read review
“4th floor for less noise. Many beds, little square footage.”
 of 5 bubbles sarahH3682FX, 16 Mar 2017 | Read review
“Not as kid friendly as it could be!”
 of 5 bubbles drussell, 15 Mar 2017 | Read review
“Check everything out yourself....”
 of 5 bubbles iusvir, 7 Mar 2017 | Read review
“Get a room away from the water park, or on an upper floor, mornings and evenings it sounds like a heard of cattle running by.”
 of 5 bubbles whip177, 28 Feb 2017 | Read review
5 of 5