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Wilderness at the Smokies Resort

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Traveller (909)
Room & Suite (298)
Pool & Beach (153)
Overview
  • Excellent34%
  • Very good32%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“stone hill lodge”(180 reviews)
“wave pool”(286 reviews)
“indoor waterpark”(270 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,802)
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751 - 755 of 2,801 reviews
Reviewed 24 March 2016 via mobile

I would give this hotel a 0 if I could! I would like to say the management Chris and Julia are the rudest people I have ever met. I had tons of problems I had a mattress that had mold on it and was ripped...More

7  Thank justin199111
Reviewed 22 March 2016 via mobile

This is a great place to come with your family. If you can stay at the River Lodge. So nice to run to your room. For sure buy stay passes for the Adventure Forest so worth the money and yes plan on spending money on...More

Thank tjg0421
Reviewed 22 March 2016 via mobile

I love going to this place. The staff are always kind. And it's a great time for the family. They have a lot of slides to choose from, for adults and children. They even have a smaller water park for younger children. Every time I...More

Thank rraapp15
Reviewed 21 March 2016 via mobile

Not a so good start for our 1st stay at the Wilderness, room no toilet paper and floors still dirty and windows also dirty. Indoor water parks so bad in there eyes and throat burned, The Thirsty Minor buffet 18.99 kids free food so bad...More

5  Thank Betty D
Reviewed 21 March 2016 via mobile

1st time we went to Wilderness at the Smokies . Kids loved it over all. ( Happy as long as thier in water .) Rooms were NOT clean . Found trash from previous ppl. Food ... Was CRAZY expensive . They get you with "kids...More

2  Thank Diane G
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Best Value Properties in Sevierville, TN
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$117 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (909)
Room & Suite (298)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
Ask a question
Jennifer D
16 April 2018|
AnswerShow all 3 answers
Response from blakehutch | Reviewed this property |
It was snowing when we were there in March and the water slides and such were cool but not cold. We were never cold and the wave pool and hot tub, along with the big pool with the basketball goals were all comfortable.
1
Vote
SGibbs58
5 March 2018|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Thank you for reaching out regarding you needs. I would call and talk with our reservations department directly, do not make your reservation on line. If you select River Lodge (this is the property where the indoor... More
0
Votes
getinglost
1 March 2018|
AnswerShow all 5 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to the Wilderness. Our waterpark calendar is on our website with the up to date hours of operation of all our waterparks. Currently you will find for April 6th through April 8th the outdoor... More
0
Votes
Room Tips
"Go on line and check out the Villa's. There are only 6 of them but for a large group the best of..."
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"Rooms on the first are closer to the indoor waterpark."
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"Be prepares to walk a lot!"
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"River Lodge is where the indoor water park is, Stone Hill Lodge is across the street and requires a shuttle..."
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