We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Wilderness at the Smokies Resort

04/06/2017 05/06/2017
1 room 2 adults 0 children
No availability for your dates from these sites
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Wilderness at the Smokies Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,485 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 2,484: English reviews
Start your review of Wilderness at the Smokies Resort
 Click to rate
Dillsburg, Pennsylvania
Reviewed yesterday NEW

We got to the quote resort at 3:30pm. Check in was supposed to be there at 4pm. They told us that our room would be ready in half an hour.We sat with our luggage for an hour.My husband went back to the desk, and they informed us that our room would not be ready until 8pm, as whom ever was...

 Report
Helpful?
1Thank gartland67
Tennessee
Reviewed yesterday NEWvia mobile

We had a blast at Wilderness!! The weather was yucky but the indoor water park was nice and heated and there was plenty to keep my 10 and 8 year old boys busy. They loved the wave pool and the slides. We also went to the paint your own pottery place. They had a good selection of pottery to choose...

 Report
Helpful?
Thank A C
Reviewed 2 days ago NEWvia mobile

Reserved 2 rooms for August 2017 on August 2016 and was charged $260.00 around about April 2017 I cancelled both rooms and was told that I would be charged a $60 cancelling fee an dcc that it my that up to 3 months to get my money back This is money laundering besides the dirty dark over priced room and...

 Report
Helpful?
1Thank DebbieMiller9999
Lavonia, Georgia
Reviewed 2 days ago NEWvia mobile

Had no idea when we booked this trip a few weeks ago the weather outside would be blah. It has been perfect for the indoor park. This is our 2nd trip this year and thankfully it's not nearly as crowded as when we came Presidents day. Both times were good trips. We have better rooms this time. My boy is...

 Report
Helpful?
Thank Conniemk73
Murfreesboro, Tennessee
Reviewed 3 days ago NEW

The overall property is nice. The room was adequate, but not cleaned to my expectations. Dirty mirrors, silverfish in tub. The outdoor water park was closed, but indoor was operational. The indoor park is much smaller than expected, very crowded, packed in like sardines. The entrance to the water park is through a large arcade that is very loud. The...

 Report
Helpful?
1Thank M N
Reviewed 4 days ago NEW

We visited this place over the summer and absolutely loved it. The boys had the best time. The outside water park was great and lots of fun, even for me and my husband. We couldn't resist the slides. lol. It's very clean and has nice atmosphere. The inside park is the same and so was the adventure park. We played...

 Report
Helpful?
Thank Shannon H
Hendersonville, United States
Reviewed 4 days ago NEW

Just a FYI (Just my Opinions) for anyone going to The Wilderness in Sevierville. We went last weekend (May 2017) for a three night stay. The 2 rooms were over $1,200.00. First night I woke up with some bites from something on my leg. (No clue what from) 2nd Day woke up with some more bites on my arms on...

 Report
Helpful?
4Thank U9462UClisab
Lawrenceville, United States
Reviewed 4 days ago NEWvia mobile

This place has tons of things to keep children of all ages occupancy. I tagged along during my son's​ 8th grade senior trip. I think I had more fun than they did. We were supposed to go hiking and site seeing, but never left the place. The kids had so much fun.

 Report
Helpful?
1Thank Anne C
Georgia
Reviewed 6 days ago NEWvia mobile

My family LOVES staying at Wilderness!! This was our third time and we have never been disappointed!!! My kids love all of the water slides and my youngest enjoys the "baby area". Good food and good customer service.

 Report
Helpful?
Thank tedwa03
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well. We share all comments with our Directors and Managers who, in...

Corbin, Kentucky
Reviewed 1 week ago via mobile

It was fun beds are not that great but the room is nice and the water park is awesome would go again is a good place for family kids loved it we left to eat the restaurants there are expensive but there are places close by

 Report
Helpful?
Thank 2011bmmble
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well. We share all comments with our Directors and Managers who, in...

923 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (665)
Viewed
Family/Play Areas (48)
Viewed
Hotel & Grounds (64)
Viewed
Room/Suite (106)
Viewed
Bathroom (27)
Viewed
View from Room (17)
Viewed
Pool/Beach Area (112)
Viewed
Dining (10)
Viewed
Other (281)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (258)
Viewed
Amenities (117)
Viewed
Bunk Suite with additional Queen Murphy Deluxe Suite (68)
Viewed
Dining (14)
Viewed
Studio Suite (34)
Viewed
The Hotel (25)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Sevierville
6.6 km away
Resort at Governor's Crossing
3.3 km away
Clarion Inn Willow River
Clarion Inn Willow River
#4 of 20 in Sevierville
528 reviews
6.2 km away
Holiday Inn Express & Suites Pigeon Forge - Sevierville
Show Prices
Show Prices
Show Prices
2.1 km away
Hampton Inn Sevierville
Hampton Inn Sevierville
#1 of 20 in Sevierville
541 reviews
10.2 km away
Margaritaville Island Hotel
Margaritaville Island Hotel
#7 of 90 in Pigeon Forge
1,229 reviews
9.4 km away
The Inn at Christmas Place
The Inn at Christmas Place
#3 of 90 in Pigeon Forge
1,996 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Region: United States > Tennessee > Sevier County > Sevierville
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Cheap Tickets, Hotels.com and Expedia so you can book your Wilderness at the Smokies Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Wilderness at the Smokies Resort staff and other travellers.
46 questions
Ask a question

See all questions (46)

Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms are great.They are pretty much the same”
gartland67, 26 May 2017 | Read review
“The one we had with the kitchenette did not have dressers or closets for clothes. Bed was comfortable and had a fold out sofa for the kids”
B465JDshannonh, 23 May 2017 | Read review
“best view is near outside water park”
Y3176AFtinah, 3 May 2017 | Read review
“If you booked at the Stonehill Lodge make sure you go there to check-in instead of the main check-in at River Lodge.”
JBennett82, 26 Apr 2017 | Read review
“Horrible on the first floor!”
  • Months of dirt above dining room table
  • Hair and dirt from one swip of kitchen floor
susanjane1951, 14 Apr 2017 | Read review
5 of 5
Check these sites for availability
Travelocity
Orbitz.com
CheapTickets
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates