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Wilderness at the Smokies Resort

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Traveller (941)
Room & Suite (301)
Pool & Beach (153)
Overview
  • Excellent35%
  • Very good31%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“stone hill lodge”(191 reviews)
“wave pool”(296 reviews)
“indoor waterpark”(280 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,925)
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2,924 results
Traveller rating
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LanguageEnglish
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1 - 5 of 2,924 reviews
Reviewed yesterday via mobile

Very disappointed in the condition of the lobby upon arrival, room had tub that leaked all night long that you could hear , sink did not drain , bed was broken down an sagged in middle pillows were horrible seem like we had a low...More

Thank Nicole B
Reviewed yesterday via mobile

We took a family trip to it. We stayed 3 nights. We rented one of the large villas. The accommodations were very nice. We attended all 3 water parks. Fun rides at each. My only complaint is that the villas are about 1/2 mile away...More

Thank RBs4FSU
Reviewed yesterday

I was very pleased with this resort and so was my family. The staff was very helpful. The lifeguards take their job very serious. The only negative I have is the food is very overpriced and isn't anything special. Also, if you buy a souvenir...More

2  Thank Emma S
Reviewed 3 days ago via mobile

We really enjoyed our stay. The rooms were really nice and clean. The water parks were really fun as well. We had a great time. My only complaint would be the lady checking us in did not tell us about promotions going on. I overheard...More

1  Thank Kathy B
Reviewed 3 days ago via mobile

I swear, why do people stay at a family resort and expect something else? We stayed during the week with trip advisor deals and it was great. The facts. Family hotel.. it will be loud. Quiet time at 11 but not uncommon noise at midnight....More

1  Thank David W
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$132 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (941)
Room & Suite (301)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
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tammy c
11 July 2018|
Answer
Response from Michelle D | Reviewed this property |
We didnt have them in our room.
0
Votes
Cherry S
26 June 2018|
AnswerShow all 5 answers
Response from Dan B | Reviewed this property |
I think its $20 but they charge extra for everything. It was dec when we were there so the outside was not open. Try to shop around there are all kinds of discounts out there. Just be prepared to stand in line for... More
2
Votes
Jennifer D
16 April 2018|
AnswerShow all 3 answers
Response from blakehutch | Reviewed this property |
It was snowing when we were there in March and the water slides and such were cool but not cold. We were never cold and the wave pool and hot tub, along with the big pool with the basketball goals were all comfortable.
1
Vote
Room Tips
"Ask for a room close to the elevator or you will walk a lot!!"
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"stay at Wyndham Condos if you ever visit The Wilderness. Great customer service and nice condos."
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"Ask reservations about different lodges, the price may be a little more but amenities may be better."
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"Employees are rude and disrespectful . Many other nice properties nearby that are nearby which are cleaner..."
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