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Hampton Inn Sevierville

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Hampton Inn Sevierville
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500 Reviews from our TripAdvisor Community

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Showing 500: English reviews
West Monroe, Louisiana
Reviewed 1 week ago

This place is wonderful. It is moderately priced, conveniently located, and has great amenities. Additionally, the staff is very amicable. There isn't a reason to stay elsewhere in this community. This is definitely home away from home!

Review collected in partnership with Hampton
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Helpful?
Thank R1017NOpamelac
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear R1017NOpamelac, You're right, there isn't any reason to stay anywhere else in the area unless we're full :-) Thanks for the awesome review and we're very happy that you had such a wonderful stay and felt at home with us. Please come back. Sincerely, GM, Hampton Inn Sevierville

Penn Valley, California
Reviewed 2 weeks ago

We were in Sevierville to visit dear friends, one of which will be 102 years old this year! Their home is less than a mile away from this Hampton Inn, a lovely place to stay. Having had 19 major surgeries and disabled, I need as much comfort as possible. Our room was clean with a lot of extras, all personnel...

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Helpful?
Thank Ladybugof14
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear Ladybugof14, Thank you so much for choosing to stay with us during your recent visit with your dear friends. I am very pleased we made you feel comfortable and accommodated you in every way you needed. You have been through a lot and deserve our TLC. We look forward to serving you again :-) Sincerely, GM, Hampton Inn Sevierville

DuBuque, United States
Reviewed 2 weeks ago

Wow, what a place to stay!!! Clean rooms and grounds. Helpful, friendly and courteous staff. Actual smiles on the faces of the staff like they enjoyed that I was there? Is this a real motel or just a mirage??? Nope, this is the real thing!! If you can make my wife and I happy, then they did a great job.

Review collected in partnership with Hampton
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Helpful?
1Thank Jeffrey H
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear Jeffrey H, Yes, we're the real deal, lol. Thank you for staying with us at the Hampton Inn Sevierville and I'm delighted that we WOWed you! We sincerely love serving our guests and take pride in our authentic brand of customer service. Our goal is to make you happy and it is always a pleasure to know we delivered....

Washington
Reviewed 2 weeks ago

The service is great and and it is a wonderful place to stay! Rooms are clean. Parking is convenient and plenty of room for parking. It isn't real crowded and love the indoor swimming pool for the grandchildren.

Review collected in partnership with Hampton
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Helpful?
1Thank williampN1029DK
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear williampN1029DK, Thanks for choosing to stay at the Hampton Inn Sevierville for your family vacation and for taking the time to review us. I am so glad you had a great time and especially enjoyed our indoor heated pool which is always fun but an added bonus during the cold winter months. Thanks to you and all our other...

Reviewed 3 weeks ago

Caring about every detail, responsive to every hint of a need, and impeccable in downhome, southern charm hospitality and customer service, these staffmembers make Hilton proud. It is really a privilege Hilton is enjoying by being affiliated with these folks. From the quality hot chocolate and chamomile tea to the bathwater-temp saltwater pool with purple lights and the upscale, quiet...

Review collected in partnership with Hampton
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Helpful?
1Thank Trevor S
GM-HIS, General Manager at Hampton Inn Sevierville, responded to this review

Dear Trevor, Thank you so much for your glowing review! At the Hampton Inn Sevierville, we sincerely care about our service to you and take pride in making you happy. I am very pleased to know we succeeded and thank you so much for choosing to spend your Christmas with us :-) Best wishes to you for 2017 and we...

Richmond, Virginia
Reviewed 4 weeks ago

We were blown away by the friendliness of the staff and their attention to detail. Rooms were very clean. Pool area was nice and clean as well. We enjoyed breakfast both mornings, staff was super helpful. Will stay here again if ever back in the area.

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Helpful?
1Thank Mary G
GM-HIS, General Manager at Hampton Inn Sevierville, responded to this review

Dear Mary, It is our goal to make sure all of our guests have an Outstanding stay with us and I am thrilled to know we succeeded. Our team at the Hampton Inn Sevierville takes pride in delivering excellent service so you can have a Wonderful experience. We look forward to seeing you the next time you are in the...

Reviewed 7 December 2016

Hotel i\has a very convenient location close to an abundance of shopping, entertainment and restaurants. The staff was super friendly and helpful, our room was very clean and had all the amenities anyone would need.

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Helpful?
1Thank Mark T
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear Mark, Thanks for staying at the Hampton Inn Sevierville during this beautiful holiday season. I am so glad you liked our convenient location, friendly staff and clean rooms. We wish you a Merry Christmas. Sincerely, GM, Hampton Inn Sevierville

Jefferson, Georgia
Reviewed 30 November 2016

Nice hotel in a good location. Close to all attractions but far enough away to be out of the traffic. Clean, comfortable rooms and a good breakfast. Staff was friendly and helpful. Will be staying here again if we come to area again.

Review collected in partnership with Hampton
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Helpful?
1Thank Resaw83
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear Resaw83, Thank you for spending Thanksgiving with us at the Hampton Inn Sevierville and I'm so glad you enjoyed your trip. Thanks for the compliments, your feedback means a lot to us and we look forward to serving you again. Sincerely, GM, Hampton Inn Sevierville

Glen Saint Mary, Florida
Reviewed 24 November 2016

This is a great place to stay. Rooms are very clean and large enough that you are not cramped up. The breakfast was great the staff that cooks the meal is very helpful. Check in and out was very smooth.

Review collected in partnership with Hampton
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Helpful?
1Thank tommied805
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear tommied805, Making you happy makes us happy so we are delighted you had a great stay with us at the Hampton Inn Sevierville, from our clean and spacious rooms to our efficient and attentive staff! Please visit us again the next time you are in the area. Sincerely, GM, Hampton Inn Sevierville

Townsend, Tennessee
Reviewed 22 November 2016

This is a clean, well-appointed, well-managed motel with helpful staff. Room was spacious and clean. Breakfast was good, with wide variety ranging from fruits and cereals to eggs and waffles. Five minutes from Sevierville Convention Center.

Review collected in partnership with Hampton
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Helpful?
Thank M4406TKjoel
GM-HIS, Manager at Hampton Inn Sevierville, responded to this review

Dear M4406TKjoel, Thank you for staying with us at the Hampton Inn Sevierville during the joyous Winterfest season. I am thrilled you found us to be clean, well staffed and managed, conveniently located to the Convention Center and enjoyed your spacious room and sumptuous breakfast buffet. On behalf of the staff at the Hampton Inn Sevierville, Happy Thanksgiving to you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
Our Hampton Inn by Hilton is a newly renovated property both interior and exterior. We offer a full hot complimentary breakfast buffet each morning, as well as, our On the GO breakfast bags for those guests who don't have time relax in our beautiful dinning room. We are located just .8 of a mile from the Sevierville Events and Convention Center. There is shopping along with a variety of restaurant choices all within walking distance of our property. We are only minutes for Dollywood and other area attractions. Our friendly and caring Guest Service Agents are just waiting to tell you all about the area and of course our Great Smokey Mountain National Park. Come stay with us and find out why we were 2015 Excellence in Service winner awarded by Trip Advisor and why we are the Best in Southern Hospitality. We look forward to meeting you. ... more   less 

Additional Information about Hampton Inn Sevierville

Address: 681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €102 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Sevierville 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com and Booking.com so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Sevierville Hotel Sevierville
Sevierville Hampton Inn
Hotel Style:
#5 Romantic Hotel in Sevierville
#7 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Sevierville staff and other travellers.
3 questions
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Theodore, United States

Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!

over a year ago
Theodore, United States

No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!

over a year ago
west virginia
over a year ago

See all questions (3)

Questions? Get answers from Hampton Inn Sevierville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the main floor at the end of the corridor from the front desk and was very quiet.”
 of 5 bubbles Ladybugof14, 6 Jan 2017 | Read review
“Great clean hotel”
 of 5 bubbles cparker2014, 15 Nov 2016 | Read review
“Clean hotel with very nice employees”
 of 5 bubbles curtaparker, 15 Nov 2016 | Read review
“Request a room on the side away from the highway”
 of 5 bubbles Janet8249, 23 Oct 2016 | Read review
“I would probably choose a room in the back away from the highway.”
 of 5 bubbles bddyyo, 17 Sep 2016 | Read review
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