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Sleep Inn

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Sleep Inn
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298 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Charlottesville, Virginia
Reviewed 19 November 2015 via mobile

We stayed at this hotel the weekend of Nove 13 and 14 2015. Friday night was ok but Saturday was interesting but not in a good way. The hair dryer didn't work, the iron was scorched and was not in any condition to use. We got a handful of lady bugs in our room on the ceiling. We were on...

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Helpful?
Thank rickyandronnieramey
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear rickyandronnieramey; Thank you for your commentary regarding your recent stay with us. While it is disappointing to learn that many aspects of your stay were unfavorable, we are appreciative to receive this information as this is the only way we are able to truly improve. Please accept our apologies for the various events that contributed to an overall less...

Westerville, Ohio
Reviewed 10 November 2015 via mobile

Sleep Inn is truly a 5 star Hotel,the young lady at the front desk made us feel very welcome an she is very efficient an the mgr.top notch. The room we were put in was excellent clean an refreshing very up to date.they are a pet friendly hotel that treats your animal's like family I highly recommend to anyone coming...

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Helpful?
Thank Conan A
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear Conan A; Thank you for taking the time to share your feedback with the Trip Advisor community. We are glad our nice updated rooms, convenient location and delicious breakfast made for an enjoyable stay. We pride ourselves on creating memorable experiences for our guests and are delighted you had such a lovely time with us. Thank you again for...

Trinity, Alabama
Reviewed 9 November 2015

We reserved a non smoking king bed but when we got there only a smoking King was available, very disappointing start to my husbands 50th birthday celebration. We went to check out room to see if we could tolerate it and the trip down the hallway was so strong in smoke smell but the room was not as bad and...

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Helpful?
Thank Tonya C
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear Tonya C; Thank you for providing your feedback regarding your reservation. While we are sad to hear that there was a problem with your reservation I am glad to hear that our front desk agent Shelby was able to resolve this matter to your satisfaction and that you had an enjoyable stay at our sister property. I can assure...

Alabama
Reviewed 2 November 2015 via mobile

My mother and I stayed four days at this facility. There was really nothing bad to say. Front wait staff to the breakfast prep lady. They all went overboard to please those gumblers and people you just can't seem to please no matter what you do. We heard that the elevator stopped functioning, as this was not on purpose or...

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Helpful?
Thank TammyTeressa
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear TammyTeressa; Your kind words about our hotel and the level of service means so much to me and the entire staff here. Thank you for your compliments about our staff and our great location! There is no greater compliment than knowing we met your expectations and that you will return to stay with us again. We are looking forward...

Orlando, Florida
Reviewed 20 October 2015

Very comfy bed and pillows, which is great since we only slept here and did not spend much time on property. VERY weak, but extremely hot hairdryer. However, the elevator is quite scary. It is slow, which is doable, but we got stuck between the 2nd and 3rd floor as the door would not fully close after the 2nd floor...

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Helpful?
Thank Annie H
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear Annie H; We appreciate you taking the time to write a review of your most recent stay with us. I am sorry that we didn't meet and exceed your expectations. I thank you for your feedback as this is one of the most important tools that allow us to improve the quality of our products and services. We will...

Andrews, North Carolina
Reviewed 18 October 2015 via mobile

My Husband and I took a long weekend trip to Pigeon Forge and stayed at the Sleep Inn in Sevierville. We have stayed at this location on many occasions and have never been disappointed with staff or our room. In October the rates are higher at every hotel that's to be expected for fall travelers through this area. The sleep...

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Helpful?
Thank Sharon G
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear Sharon G; We appreciate your repeat business and your positive comments. We are delighted to know that you find our staff to be great and our rooms clean each time you stay here. We hope to see you again soon. Have a wonderful day!

Reviewed 7 October 2015 via mobile

Not a bad place to stay. Very helpful staff and nice room. Breakfast was not real good but room was clean and comfortable. Will stay there again. Everyone made us feel right at home. Far enough away from the crowd but still close by.

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Helpful?
Thank miketallent
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear miketallent; We truly appreciate your business and your positive comments as well as constructive criticisms of our hotel. We are delighted to know that found our staff to be great and our rooms clean. We hope we will be able to welcome you back again soon. Have a wonderful day!

Morgantown, WV
Reviewed 5 October 2015 via mobile

We were just passing through the area and only stayed one night. The property had a good location and was supposed to have been recently remodeled. It seemed to be an older building and I can't image that it is one of the best places to stay in Sevierville, TN. We found that both our room and the public areas...

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Helpful?
1Thank Tripplanner-89
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear Tripplanner-89; Thank you for staying with us and for your feedback. We truly appreciate your compliments of front desk staff as well as our breakfast. Please accept our apologies for not meeting your expectations as this is what we strive to do with each and every single guest. Our property was recently renovated - from new carpet, to bathroom...

Athens, Georgia
Reviewed 4 October 2015

the operators were very effcient and helpful and everything was very clean. also everything works including the tv and all other items in the room. the employees all were very friendly and wanted to make sure every thing was o k

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Helpful?
Thank johnnyU397XL
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear johnnyU397XL; Thank you for the fantastic review! We are all so happy to have made your stay so enjoyable! We appreciate all the positive feedback you've provided. It was a pleasure having you as our guest and we look forward to welcoming you back soon. Have a great day!

Reviewed 15 September 2015 via mobile

My husband and I spent two nights in a King room here last weekend. For the price, this hotel exceeded our expectation. Great parking, pleasant and welcoming staff at the front desk and in housekeeping, tidy and comfortable beds. Also, the desk chair was amazing! I like it better than the chair in my home office! :) The shower and...

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Helpful?
1Thank Megan R
JanGRMGR, Guest Relations Manager at Sleep Inn, responded to this review

Dear Megan R; Thank you for your wonderful comments regarding your most recent stay at Sleep Inn. I am pleased that you found our rooms to be clean and our staff to be very friendly. We are in the process of updating our carpeting in the hallways. On behalf of my team, we thank you for your business and hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
NEWLY RENOVATED PROPERTY Enjoy a great location with access to Sevierville, Pigeon Forge, and all the area's attractions, restaurants, shopping, and adventure. Save big with Dollywood, Splash Country, and Dixie Stampede discounted tickets. All rooms include our Breakfast Medley HOT breakfast buffet with eggs, sausage, biscuits n gravy, and much, much more; refrigerator, microwave, in-room coffee, and free WIFI. Pet rooms available (reservations required). Outdoor seasonal pool opening May 9, 2015. And best of all, we have the friendliest staff in the Smokies. ... more   less 

Additional Information about Sleep Inn

Address: 1020 Parkway, Sevierville, TN 37862-4326
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: €52 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Hotel Sevierville
Sleep Inn Sevierville
Sevierville Sleep Inn
Hotel Style:
#2 Green Hotel in Sevierville
#2 Romantic Hotel in Sevierville
#3 Business Hotel in Sevierville
#4 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
6 questions
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Piqua, Ohio
Madisonville, Kentucky
Tidioute, Pennsylvania
Knoxville, Tennessee, United States
over a year ago

See all questions (6)

Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early, they tend to fill up quickly.”
 of 5 bubbles buckbbbb, 12 Jan 2017 | Read review
“Stay away from pool side rooms.”
 of 5 bubbles carolmP2669KX, 2 Jan 2017 | Read review
“Always ask for top floor to keep from hearing people stomping around overhead.”
 of 5 bubbles gg140, 29 Dec 2016 | Read review
“Front parking lot is small, so get an end room and park on the side/back.”
 of 5 bubbles amberyoung01, 28 Dec 2016 | Read review
“hope you like the smell of old cigarettes and rude staff”
 of 5 bubbles Allisonm0310, 13 Oct 2016 | Read review
5 of 5